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223 09951 9267
.San Francisco Department of Public Works
2002-2003 Annual Report
"When you drive down a city street, tal<e a stroll on the sidewalk, or enjoy the shade of a city-
owned street tree, you are benefiting from the many services provided to you by the San
Francisco Department of Public Works."
Mayor
Willie L. Brown, Jr.
Department of Public Works Director
Edwin M. Lee
DOCUMENTS DEPT.
AUG 2 4 Z006
SAN FRANCISCO
PUBLIC LIBRARY
Mission Statement
"Improving the Quality of Life in San Francisco"
We are dedicated individuals committed to teamwork, customer service and continuous
improvement in partnership with the community.
www.sfdpw.com
TABLE OF CONTENTS
Introduction
A Message from the Director 3
DPV\As Goals and Objectives 4
Bureau of Street Environmental Services
28-CLEAN Customer Service Line 5
Litter Law Enforcement & Educational Outreach 5
Graffiti Removal 5
Mechanical Street Cleaning 6
Public Plaza and Major Thoroughfare Maintenance 6
Increased Recycling 7
Volunteer Programs 7
Neighborhood Beautification Advisory Committees & StreetFacts 8
The Clean Patrol 8
Neighborhood Green Project 9
Training and Development 9
Bureau of Urban Forestry
Planting and Maintaining City-Owned Trees 10
Median Maintenance 10
Bureau of Street and Sewer Repair
Pothole Repair 11
Sewer Repair 11
Trench Paving 12
Asphalt Plant 12
Ocean Beach Promenade 12
City Tunnel Maintenance 13
Bureau of Building Repair
Building Repair 13
Engineering & Architecture Services
Large Capital Projects 14
Engineering 16
Architecture 18
1
Hydraulic Section 19
Street Resurfacing Program 20
Disability Access 20
Landscape Architecture 21
Bureau of Construction Management
Architectural Construction Services 22
Sewer Replacement Projects 22
Bureau of Street Use and Mapping
Street Construction Coordination Center 23
Automatic Public Toilet & Public Service Kiosk 24
News Rack Program 24
Street-Use Permitting Program 24
Subdivisions and Mapping 25
Utility Undergrounding 26
Management Information Services 26
Financial Information
Sources of Funds 28
Use of Funds by Bureau 28
Organizational Chart 29
2
A MESSAGE FROM THE DIRECTOR
I am pleased to present the Department of Public Works' 2002-2003 Annual Report. It has been
a very exciting and productive year at DPW. Our mission of providing seamless and quality
customer service to San Franciscans continues to be our driving force in our day-to-day
operations.
DPW has and continues to work closely with other departments with related missions and
responsibilities to streamline services. The SF Public Utilities Commission, the Recreation and
Parks Department, the Department of Parking and Traffic, MUNI and the Department of the
Environment are key departments with which DPW has close working relationships to bring
about the efficient and effective provision of services to residents of San Francisco.
We continue to promote our 28-CLEAN street-cleaning hotline, and the department has
embarked on several projects to establish public-private partnerships that combine and
maximize the resources of the private and public sectors in pursuit of our goal of keeping San
Francisco's streets clean. For example, the department's Clean Patrol program works with
merchants and property owners to develop and implement an independently funded cleaning
and beautification program in key merchant corridors. DPW has also partnered with community
organizations to form Neighborhood Beautification Advisory Committees in several districts of
the City, so the department can solicit concerns, respond and develop an on-going relationship
with the community.
DPW manages the repair and rehabilitation of San Francisco's streets and permits and
regulates the work of utilities and contractors in the public right-of-way. The department also has
provided architectural, engineering, and project management services on some of the City's
largest projects, including the Laguna Honda Replacement Project, Mission Bay, San Bruno
Jail, Moscone West Convention Facilities, and Harding Park Golf Course.
We will continue to work with and serve the residents of San Francisco as we improve the
quality of life in our City through quality customer service and continuous improvement. If you
have questions or comments, please log on to www.sfdpw.com or contact my office at (415)
554-6920. Continued feedback is an important element to the success of DPW, and I look
forward to hearing from you.
Sincerely,
Edwin M. Lee
Director of Public Works
3
DPW'S GOALS AND OBJECTIVES
DPW's central role is to provide for the management, care, maintenance, design and
construction of public infrastructure. In this role, DPW represents the public's quality concerns
and fiduciary interests in these activities.
The Department's infrastructure management skills are applied in two broad areas In the first
realm, the Department is the primary caretaker for the City's streets. DPW cleans and beautifies
the City's streets providing street sweeping, landscaping and graffiti abatement services to
maintain the beauty and character of all of San Francisco's many communities. DPW
continuously monitors and assesses the condition of the City's streets; providing minor repairs
where appropriate and maintaining an inventory of street resurfacing and reconstruction needs
DPW initiates and manages capital improvement projects based on those assessments. DPW
also inspects and maintains retaining walls, bridges, stairs and other street structures;
establishes grades and elevations of roadways; and maintains the official City map. Finally, the
Department manages the five-year construction plans of private utilities and other City
departments in the public right-of-way; and coordinates, permits, and inspects all construction
activities to minimize the impacts of construction on the community.
In its second area of infrastructure management, DPW provides services to other City
departments that otherwise would not be able to sustain or manage architectural, engineering,
maintenance or custodial workforces. Because infrastructure management is the Department's
core function, DPW is able to bring a greater level of attention and professionalism to these
activities than departments whose core missions lie elsewhere. In addition, by centralizing these
responsibilities within DPW, the City is able to sustain a professional capacity that would not be
possible in a decentralized environment.
Public service is a constant theme in all of the Department's endeavors. DPW works closely with
community groups and other stakeholders on all manners of activities from neighborhood
cleanup and beautification projects to needs analyses for libraries, parks and other facilities for
public use. The Department strives to design facilities and spaces that incorporate community
needs and desires in a manner that effectively utilize the limited public funds that are available
DPW also manages its construction activities and the activities of other public and private
agencies to minimize the adverse impacts on the City's residents and businesses.
The Department further serves the public interest by exercising the highest level of fiduciary
accountability in its management of public infrastructure, construction projects and programs.
DPW assists policy makers by providing essential expertise in the assessment of public facilities
and planning for capital improvement programs, and the Department's contract management
and accounting practices ensure that contract goals are met and design and labor budgets are
strictly adhered to. The scrutiny of its client departments ensures that the Department rigidly
adheres to budgetary and schedule commitments and pushes the Department to meet or
exceed the quality and cost effectiveness of private sector consulting firms.
4
BUREAU OF STREET ENVIRONMENTAL SERVICES
STREET CLEANING SERVICES
28-Clean Customer Service Line
DPW established its 28-CLEAN customer
service line in 2001. 28-CLEAN provides
the public with an easy to remember
telephone number to report trash
accumulation, illegal dumping and graffiti.
The results: increased and faster customer
service. In a typical month, 28-CLEAN
processes nearly 6,000 calls from the
public, 28-CLEAN also receives a number
of non-DPW-related calls for service and the
department regularly forwards these service
requests to appropriate agencies providing
seamless service to the public.
Litter Law Enforcement and Educational Outreach
DPWs Environmental Control Officers (ECO) identify and educate people responsible for
breaking City litter laws. ECOs respond to specific complaints and patrol the city to ensure that
merchants and residents are in compliance with city regulations that are meant to keep our city
clean and beautiful. Their goal is to encourage change by educating residents and business
owners about their responsibilities. In cases where education alone does not result in changing
people's behavior, an ECO will follow up with an official warning and a citation. In response to
many violators ignoring warnings and citations, the City has changed its litter-related violations
from criminal infraction proceedings to an administrative procedure. In this way, a more
streamlined enforcement and follow up procedure can be taken. Now, DPW holds hearings for
those individuals and companies disputing a litter-related ticket and utilizes trained hearing
officers from the Rent Board to adjudicate those disputes and the Treasurer/Tax Collector to
collect the fines and pursue non-payments.
Graffiti Removal
Graffiti is a highly visible form of vandalism that affects our quality of life. It results in costly clean
ups, lowered property values and visual blight. DPW cleans up more than 1.1 million square feet
of graffiti every year. The program has 14 employees, and 4 vans equipped with a computerized
paint color matching system. DPW also helps enforce graffiti laws, educates those who
vandalize, and works with residents to provide them with the resources they need to clean up
graffiti. DPW keeps our neighborhoods clean by immediate graffiti removal, educational
outreach, community involvement, and by working with the police. Graffiti is unsightly and if left
untreated can depreciate the value of neighborhoods in addition to bringing more vandals into
Number of calls received at 28-CLEAN
80,000 1
70,000 -
60,000 -
50,000 ■
40,000 -
30,000 -
20,000 -
10,000 -
2003-2004
Projected
5
the area. By removing graffiti immediately, residents can prevent their neighborhood from
becoming a graffiti "liot spot." DPWs 28-CLEAN Customer Service phone line logged nearly
4,500 calls about graffiti in Fiscal Year 2002-03.
In early 2003, DPW convened a 23-member Graffiti Advisory Board to advise the Mayor and the
Board of Supervisors about pending anti-graffiti legislation, graffiti enforcement, cleanup and
prevention strategies and is beginning a grassroots Anti-Graffiti volunteer program.
Mechanical Street Cleaning
Mechanical Street Sweeping is
the backbone of DPWs street
cleaning program. Currently,
more than 90 percent of all City
streets are swept mechanically at
least once a week, with several
being swept seven times a week.
DPW cleans more than 150,000
curb miles (136,800 controlled
parking, 20,788 non-controlled
parking) and removes nearly
28,000 tons of litter and debris
from San Francisco's streets
annually.
Public Plaza and Major Thoroughfare Maintenance
DPW has been increasing its maintenance of public plazas and major thoroughfares through
creative strategies. For instance. United Nations Plaza, long plagued by crime and trash, has
been cleaned out and the benches removed to discourage loitering and activities that lead to a
blighted plaza. In addition, DPW has
partnered with other agencies and
community volunteers to beautify
major thoroughfares such as Van
Ness Avenue, Brotherhood Way and
Sloat Boulevard all of which have
recently received increased
maintenance, such as pruning,
weeding and new plantings to
improve the look and feel of these
important city corridors. We have
also made an effort to enhance street
corners at major intersections with
additional landscaping and
heightened maintenance, for
example at San Bruno Avenue and Bayshore Boulevard.
Total curb miles of mechanical street
cleaning
200,000 -1
180,000 ^
160,000 -
140,000 -
120,000 -
100,000 -
80,000 -
60,000 -
40,000 -
20,000 -
178.919
I
2001-2002 2002-2003 2003-2004 Projected
Adopt-A-Street partnerships
720
i
2001-2002 2002-2003 2003-2004 Projected
Increased Recycling
DPW recently began recycling more of the waste it picks up off of the street as well as that
generated at its corporation yard. This improvement is primarily achieved through DPW directly
hauling waste to Sanitary Fill's transfer station rather than Sanitary Fill picking up the waste from
DPW s "pit" at the yard and hauling it to the landfill. At Sanitary Fill's transfer station, DPWs
recycled materials are sorted out from the garbage and taken to their recycling facility. In this
way, DPW is supporting the City's efforts to meet its 75 percent recycling goal.
VOLUNTEER PROGRAMS
Adopt-A-Street
The Adopt-A-Street Program is a partnership between the City and its merchants and^ residents,
which enhances the City's cleanliness and beauty. The program is simple: groups or individuals
agree to adopt a street or an area and take responsibility for keeping it clean (of litter, graffiti,
weeds and illegal dumping), and DPW provides free cleaning supplies, support for
neighborhood clean ups and coordinates public recognition. In partnership with the Department
of Human Services the program has also contracted with the non-profit San Francisco League
of Urban Gardeners (SLUG) in a welfare-to-work sidewalk sweeping program that provides
transitional work experience to support the participants' move to unsubsidized employment
Community Clean Team
The Community Clean Team is a highly successful neighborhood beautification volunteer
program. Since its inception in 2001, nearly 20,000 volunteers have joined the team and have
picked up 67,000 pounds of debris. In addition, volunteers and city crews have swept and
cleaned more than 210 miles of sidewalk, curbs and alleyways; and have manually cleaned over
1,400 tree basins. The program dedicates an entire month to a supervisorial district with DPW
and other city departments performing various street cleaning and neighborhood beautification
work. At the same time, volunteers from throughout the district clean and revive their
neighborhoods according to the needs and character of each district. As part of the program, a
Saturday is dedicated to beautifying various parks throughout the district, as well as dedicating a
Saturday when hundreds of students volunteer at their campus. Several city departments have
signed on as official partners of the Clean Team, including the Recreation and Parks
Department, the Department of Parking and Traffic, the Sheriff's office, MUNI, the Mayor's
office, the Police Department, and the Department of the Environment to name a few. Norcal
Waste Systems, Inc. has partnered with the Community Clean Team to offer residents bulky
item drop off during their district's Clean Team month. Nearly 500 tons of debris has been
collected at the events in 2003, with 47 percent being diverted from the landfill and recycled.
DPWs non-profit partner, The Clean City Coalition, has helped maintain the Community Clean
Team since its inception by providing consistent outreach and education to district residents,
businesses, schools and community based organizations.
7
Graffiti Abatement Outreach and Volunteer Program
Currently in the planning phase, DPW's Anti-Graffiti Program is a citywide volunteer effort to
prevent and remove graffiti from public and private buildings, sidewalks, street furniture and
every other surface taggers deface. The program's goal is to keep San Francisco's landscape
graffiti-free through community involvement and enforcement. DPW, working with the citywide
Graffiti Advisory Board, the Police Department and community leaders, will empower residents
to take ownership of their neighborhoods. DPW supplies the training and tools and the
community will take charge from there. Volunteers will commit to an area around where they live
or work for a period of two years and will be responsible for keeping the area free of graffiti.
Involvement by San Francisco residents is key to the long-term success of the program.
Club DPW
Club DPW is a citywide program to enlist the support of middle and high school students in
keeping San Francisco clean. More than 600 students now belong to Club DPW. DPW works in
partnership with businesses to develop incentive and rewards for Club members. DPW is
currently refining the program to offer employment and volunteer opportunities to youth, to be
launched in 2004 under a new name - SFCRUE. The new program is currently is being
established in Hallidie Plaza.
PUBLIC PRIVATE PARTNERSHIPS
Neigliborhood Beautification Advisory Committees & Streetfacts
DPW created several Neighborhood Beautification Advisory Committees in key districts of the
City, so the department can solicit concerns, respond and develop a partnering relationship with
the community. Current neighborhoods include the Mid-Market Street area, Chinatown, North
Beach, the Mission, the Lower Polk neighborhood, the Portola District, and the Fisherman's
Wharf area. These partnerships have led to better coordination between City departments and
neighborhood and merchant groups. Results include newly designed and freshly painted litter
receptacles with neighborhood specific logos; extensive landscaping; and banners displaying
unique community characteristics. DPW is also partnering with the Clean City Coalition and the
San Francisco Chamber of Commerce to improve the cleanliness and safety of San Francisco
streets with StreetFacts, a performance evaluation demonstration project. Volunteers from the
Neighborhood Beautification Advisory Committees and other groups will use hand-held
computers to perform weekly surveys of the condition of San Francisco's streets, plazas and
rights of way. The initial survey will include a small number of items such as litter, graffiti, and
public trash receptacles. Ultimately, the survey may expand to include lighting, tree boxes and
planters, building fagades, sidewalks, roadways and signage. Data will be transmitted to DPW
for action.
The Clean Patrol
DPW began the Clean Patrol in 2002 as a pilot model cleaning and beautification program. The
department has worked with merchant associations in such areas as San Bruno Avenue,
8
Clement Street, and the Castro District to provide specialized cleaning services. While typical
services include graffiti removal, landscaping services, and steam cleaning, the Clean Patrol is
tailored to the individual needs of each merchant corridor. The department's goal is to have the
merchant corridors evolve into self-sufficient, independently funded Maintenance Improvement
Districts that will continue the increased efforts after the city's program concludes.
Neighborhood Green Project
DRW, the Recreation and Parks Department, the Neighborhood Jobs Initiative, and Strybing
Arboretum received funding from the Department of the Environment in 2002 to create an
education and job training program for residents of the Bayview and Potrero Hill neighborhoods.
Called the Neighborhood Green Project, it is an innovative 14-month program preparing
residents of the city's poorest neighborhoods for careers in horticulture. By the end of the
program, fifteen program participants were prepared to work in city gardening jobs, at local
nurseries or even start their own landscaping businesses.
TRAINING AND DEVELOPMENT
The DPW Operations Yard has developed an "Operations Resources Center" or "Training
Trailer" where workers can enjoy access to job training, computer classes, job announcements,
instructional videos, career services and more. Formerly, training mostly was provided off-site
and was difficult to access by the department's trades and street cleaning crews. DPW
employees also have access to the new Supervisor's Academy Training, which trains staff on
leadership skills, conflict resolution, appraisals, and identifying stress, generally preparing them
to become good and effective supervisors. In addition to catalog trainings such as Covey's 7
Habits of Highly Effective People and Myers-Briggs Personality Assessment Trainings, Training
and Development offers tailored trainings, meeting facilitation and retreat planning for the entire
department. The department's Equal Employment Opportunity Officer is also located at the
Training Trailer for easy access to operations employees.
9
BUREAU OF URBAN FORESTRY
PLANTING AND MAINTAINING CITY-OWNED TREES
Street trees and other plantings soften what can be a harsh and cold cityscape of concrete,
glass, and steel. They offer a range of fragrance, color, and texture that is uplifting to the spirit.
Trees also improve air quality and reduce stormwater runoff, thereby providing a healthier
environment for everyone.
In order to better enhance and maintain the City's Urban Forest, DPW created the Bureau of
Urban Forestry in 2002 to specifically address the city's needs for coordinated maintenance of
street trees and landscaped medians. DPW has shifted the city's management of medians and
trees from a reactive mode to a coordinated, programmatic maintenance and improvement
program. This represents a historical shift in the maintenance of green spaces and trees for the
city of San Francisco.
DPW arborists also respond to emergency calls involving public safety for both public and
private street trees twenty-four hours a day, seven days a week. In addition to regularly
scheduled maintenance duties, arborists pruned approximately 5,000 street trees and
responded to over 500 call-outs for tree failures and other emergency tree-related problems.
Along with program partners Friends of the Urban Forest and the TreeCorps, DPW works to
plant over 700 street trees annually. The emphasis of the planting program has recently shifted
from simply planting new trees to providing sufficient care to ensure their successful
establishment and long term survival.
Currently DPW maintains about 30,000 street trees while private property owners and other
agencies maintain 60,000 street trees. Major projects undertaken recently include the pruning of
palm trees along Market, Dolores, and Mission streets. This reflects the department's
coordinator effort to enhance the beauty of many of our city corhdors.
MEDIAN MAINTENANCE
The bureau has developed new designs for San Francisco's median strips and easements that
are both attractive and low-maintenance. For instance, Sloat Boulevard, Monterey Boulevard.
Van Ness Avenue, and Brotherhood Way have seen major improvements under the supervision
and coordination of the Bureau of Urban Forestry. The bureau is currently studying
implementation of new and less costly landscaping technologies for medians throughout San
Francisco that include native and locally adapted plant species.
10
BUREAU OF STREET AND SEWER REPAIR
POTHOLE REPAIR
Potholes in our streets are a hazard
to the public and impede the
efficient commerce necessary for
the City's economic health. DPW
finds these holes and repairs them
quickly to minimize the danger they
can cause. The program has 6
employees, 3 cold patch trucks, 3
hot patch trucks and utilizes the
Municipal Asphalt Plant to provide
the materials to make these
repairs. DPW informs the public on
how to report the location of
potholes and tracks its progress in
getting the defects repaired. DPW
keeps the streets of the City safe for the motoring public, bicyclists, pedestrians and commercial
vehicles. This effort reduces injuries to the customer, costly claims to the City and improves
customer satisfaction when riding on smooth streets.
DPW crews find more than 95 percent of the potholes that are repaired. DPW has initiated a
system to survey the City by supervisorial district and through the use of computer driven
listings, the department has inspected and repaired every street block in the City. This effort
has resulted in a major drop-off in customer calls for service, meaning that we are finding and
fixing new potholes before the customer notices that a problem exists.
The Public may call 695-2100 to report potholes. DPW will inspect the pothole within 24 hours.
PERCENT OF POTHOLES INVESTIGATED WITHIN 24 HOURS 83%
AND PAVED WITHIN 48 HOURS 74%
SEWER REPAIR
The City's sewer system is composed of several treatment plants, large box storage structures
and an immense system of main and side sewer collection pipes located under City streets.
Broken sewer pipes cause street cave-ins, which are a hazard to the public and to property.
DPW performs street and sewer repairs at the direction of the Public Utilities Commission as a
service to the public. The program has 17 employees, 6 crew trucks and 6 backhoe loaders.
DPW keeps the sewers of the City repaired so that sewage backups, street collapses and
basement floodings are minimized. DPW is able to effectively respond and provide service to
the City 24 hours a day, 7 days a week.
4000 -]
3500
3000
2500
2000
1500
1000
500
Number of sites visited to fill potholes
3336 3500
2457 lljlllllM
0
2001-2002 2002-2003 2003-2004 Projected
11
TRENCH PAVING
A variety of agencies and contractors excavate trenches in City streets in order to install, repair
and maintain buried utility pipes. To reduce the inconvenience and danger to the public that
such open trenches create, DPW paves trenches to conform to a seamless and smooth street.
Utilizing the DPW Municipal Asphalt Plant, the department is able to respond to requests for
paving rapidly, reducing the time open trenches are unpaved. The program has 7 employees, 1
crew truck, and 1 hot patch truck.
ASPHALT PLANT
The Municipal Asphalt Plant produces hot asphalt for DPW crews to pave City streets.
However, the plant is not currently producing at its capacity and a program to sell hot asphalt to
private paving contractors and other City agencies is currently in development. DPW can offer
contractors a high quality product at a significant cost savings realized from lowered
transportation cost due to the plant's convenient location within the City. DPW plans to install a
storage silo that will allow the plant to operate continuously to produce all of the asphalt required
for a day's paving operations in addition to storing excess asphalt material for private sale or
emergency weekend work.
The proposed silos, which will be complete in 2004, will allow for more cost-effective and energy
efficient asphalt production; will allow the plant to serve larger projects than currently possible;
and extend the life of other plant equipment by limiting the start-stop cycling of the plant. In
addition, material can be produced and stored in the silos for use on night and weekend paving
projects without activating the entire asphalt plant.
OCEAN BEACH PROMENADE
DPW, partnering with the Golden Gate National Recreation Area, successfully completed the
Ocean Beach sand relocation project, improving beach access for San Franciscans and
providing erosion control along San Francisco's coastline. In June 2003, DPW cleared the eight-
block-long Promenade using heavy machinery and eliminated the berm in front of the seawall,
which had allowed ocean winds to easily blow sand over the seawall and onto the pathway.
Approximately 23,000 cubic yards of sand was transported just south of Sloat Boulevard near
the San Francisco Zoo and dumped to simultaneously address the problem of erosion between
the south parking lot and Fort Funston. GGNRA was on hand to protect wildlife and native
plants throughout the project. DPW continues to maintain the Promenade, so people can enjoy
the beach.
CITY TUNNEL MAINTENANCE
DPW is providing routine maintenance and coordinated service for the Stockton, Broadway, and
Geary street tunnels. In cooperation with the Department of Parking and Traffic and the Police
Department, DPW maintains the tunnels quarterly. Maintenance includes waxing and washing
tiles, checking lighting and maintaining guardrails. This proactive approach ensures that our
12
tunnels are safe, clean and well lit for drivers, bicyclists and pedestrians and has led to a
decrease in public complaints associated with City tunnels.
BUREAU OF BUILDING REPAIR
The Bureau of Building Repair (BBR) provides quality professional construction, repair,
remodeling and facility management services to City-owned facilities. These services are
provided at or below private contractor prices. BBR also provides building operations,
maintenance, and custodial services for DPW buildings and other City departments. BBR
provides emergency repair services 24 hours a day. This service is especially valuable for the
Police and Fire departments as well as other 24-hour operations. By working on time and within
budget, San Francisco residents enjoy accessible, safe and clean public facilities that meet
federal, state, and city code.
PERFORMANCE MEASUREMENTS
2001-02
2002-03
2003-04
I.
Maintenance and Operation of Buildings
Janitorial Service Units (1,000 square feet)
200,000
200,000
200,000
Percentage of Equipment Breakdown
0.01%
0.01%
0.01%
II.
I.D. Maintenance and Operation of Buildings
Valuation of Inter-Departmental Work
Percentage of Re-Work on Interdepartmental Work
$18.35
0.01%
$18.5
0.01%
$18.5
0.01%
13
ARCHITECTURE, ENGINEERING AND CONSTRUCTION MANAGEMENT
SERVICES
LARGE CAPITAL PROJECTS
One of DPWs primary responsibilities is to provide project management, engineering,
architectural, and construction management services on some of the City's largest capital
projects.
Highlights
Branch Library Improvement Bond
In November of 2000, the voters of San Francisco approved the $105.3 million General
Obligation Bond Measure Branch Library Improvement Program. The San Francisco Public
Library will improve the branch library system with these funds and previously allocated $2.4
million bond for seismic safety, an anticipated $10 million State Public Library Construction &
Renovation Bond Act of 2000 (Prop 14), and $15 million of private donations. The improvement
program will be carried out over ten years and is broken up into 5 phases to minimize the impact
to operations and library services. Nineteen existing branches will be renovated and/or
enlarged, five new branches will be built, and one new support services facility will be provided.
Four of the five new branch libraries will replace existing branches, which operate in leased
space. The fifth, at the new Mission Bay development, will be a new branch. The goals of the
Branch Bond Program are to increase public safety through seismic strengthening and
hazardous materials abatement; increase accessibility by conforming with the Americans with
Disabilities Act; improve infrastructure through modernization and code compliance upgrades;
and improve public library service and functionality through reconfigured interior spaces,
adaptations for technology and, where possible, expansion.
Moscone Center West
Construction of Moscone West, the $191 million, 300,000 square foot addition to San
Francisco's Moscone Center, opened on schedule in Spring 2003. Moscone West, located at
the corner of Fourth and Howard streets, complements the two existing adjacent buildings,
Moscone North and South, which combined provide over 600,000 total square feet of meeting
and tradeshow space. At 300,000 square feet, the new hall triples the amount of meeting and
exhibit space available at Moscone. This new state-of-the-art building, with its luminescent glass
facade and 27-foot ceilings, consists of three floors, each measuring approximately 100.000
square feet of multi-use space. DPW provided project management, design and construction
management services to its client, the Visitors and Convention Bureau from the project's
beginning to end. Moscone West may be one of the country's first construction projects to
document conclusively the amount of materials recycled from a building construction site. The
City's Resource Efficient Building Ordinance, aims to increase energy and water efficiency, save
financial resources, and reduce the negative environmental impact of construction, demolition,
and operation of City and County buildings and establishes stricter guidelines for contractors
14
than nearly any city government in the U.S. Although the project was underway before the
implementation of the legislation, DPW complied with the new "green building law."
Laquna Honda Hospital Replacement Program
The City owns and operates Laguna Honda Hospital, which opened in 1866 with its existing
facilities built between 1924 and 1940. In 1999, voters approved a $299 million bond proposal to
replace Laguna Honda Hospital after it was damaged in the 1989 Loma Prieta Earthquake. The
project is also using an additional $100 million from a settlement with tobacco companies to help
fund construction. DPW is providing project management, construction management, and
overseeing the design of the replacement project. DPW is working with the Department of Public
Health and construction is scheduled to begin next summer. Three new buildings and the
renovation of an existing building should be completed by 2007, and another new building will
be finished by 2009.
Mission Bay Development
DPW is the lead facilitator in processing the mapping and permit applications for the Mission
Bay Development Project. The project encompasses over 300 acres of San Francisco's bay
front and includes realigning streets, and redrawing blocks and lot boundaries. The most
complex issues before the City are the numerous subdivision and mapping applications that are
submitted to DPW over the course of the project, a period of many years. Because Mission Bay
Development will reconfigure every parcel and realign virtually every street in the project area, a
mapping application will be necessary before any project in the Mission Bay area may proceed.
Every application will be reviewed by DPW and approved by the Board of Supervisors.
San Francisco County Jail #3 Replacement Project
The San Francisco County Jail No. 3 Replacement Project, located in San Bruno, California, is
one of the City's first design-build projects, which upon completion will provide a complete,
functional, and operable 768-bed, maximum-level detention facility for the San Francisco
Sheriffs Department. The completed complex will replace the existing Jail No. 3 (built in 1934
with a 560-bed capacity) and become the Sheriff Department's newest jail facility.
The main facility consists of the new Jail No. 3 housing building and the administration building.
The footprint of the new Jail No. 3 resembles a "four-leaf clover" with a square central core and
four housing unit pods. The core contains educational, counseling, medical, and dental spaces.
Each of the four housing pods extends from one side of the core and consists of ninety-six
double-occupancy cells on four levels, with two recreation areas. The administration building
contains inmate intake, laundry, food service, inmate visiting, and the Sheriff Department's staff
areas. The facilities are designed to retain occupancy for at least seven consecutive days
following a "code" magnitude earthquake. The Contract's total budget is $115 million and is
scheduled for final completion in January 2004.
15
ENGINEERING
DPWs Bureau of Engineering provides planning, design, and construction consultation services
to City departments and assists in the management of City streets, infrastructure and various
City structures and recreational facilities. The Bureau is responsible for assuring that projects
are completed on schedule, adhere to applicable codes and standards, and are within budget
The Bureau applies engineering analysis to help optimize use of capital and maintenance
funding. Successful engineering projects enhance, improve and respect our community's
standard of living and quality of life.
Goal
For every construction contract
advertised, there is an engineer's
cost estimate prepared prior to
advertising for bids. The Bureau's
goal is to be accurate in our cost
estimates such that the awarded bid
will be equal to or less than 105% of
the engineer's estimate for 90% of
the construction contracts awarded.
100% 1
90%
80%
70%
60%
50%
40%
30%
20%
10%
0% -
Construction Cost Estimation
88% 90%
66%
2001-02 2002-03 2003-2004 (projected)
Design Service
Allotments
During the fiscal year, the
Bureau of Engineering
provided engineering and
landscape architecture
consultation and design
services to twenty-four
different City agencies and
departments. The percent
breakdown in terms of total
number of active projects
is:
Design Service Allotments
Other agencies
8% 1
Municipal Railway
5% iL
Public Utilities
^^""N. Commission
Parking and Traffic /4^^
Recreation and! J
Park \ ^fl
19%
Public Works
29%
16
Highlights
Ocean Avenue Reconstruction and Improvement Project
This project is an example of successful collaboration between city departments. The project
was initiated by MUNI's need to replace 1.7 miles of worn and aging streetcar tracks between
Junipero Serra and the Balboa Park Muni Facility. With extensive collaboration between the
Board of Supervisors, various city agencies, utility companies, and residents and merchants of
Ocean Avenue, the project grew into a comprehensive neighborhood improvement effort. In
addition to track replacement work, pavement reconstruction and new traffic signals, the project
includes streetscape elements such as, sidewalk bulbouts, palm trees and ornamental lights, all
designed to improve traffic flow and the look and feel of Ocean Avenue. The result is revitalized
commercial activity through a more pedestrian-friendly atmosphere and a fresh distinctive "look"
for the entire neighborhood. By working in partnership, MUNI and DPW were able to deliver a
project to revitalize a neighborhood rather than merely rehabilitating a trackway.
Harn/ Tracy Water Treatment Plant
BOE designed this $8.5 million project for the San Francisco PUG to handle filter residuals at
the existing Harry Tracy Water Treatment Plant located in San Bruno. The new facilities allow
residuals to be stored and thickened prior to transport to the Oceanside Water Pollution Control
Plant for treatment and disposal.
Parque Nines Unidos (Park of United Children)
Parque Nines Unidos, located on 23'"'^ Street between Folsom and Treat streets, is a new
neighborhood park in the Inner Mission Disthct. The program for the facility includes a 1,200
square-foot clubhouse with an outdoor courtyard and patio, children's play areas featuring a
large climbing net structure and playhouse, community garden, multi-use lawn area, and garden
pavilion. The park has something for every age group and sparkles in a neighborhood with a
high need for recreational facilities. This $1 .7 million project was designed jointly by the
Bureaus of Engineering and Architecture for the Recreation and Parks Department.
Harding Park Golf Course
The Harding Park Golf Course renovation project is a $24 million phased project to return the
municipal course to a world class facility capable of hosting PGA events. The first PGA event is
scheduled for October 2005. Project phases include:
■ Renovation of the 18-hole Harding Park Golf Course and the 9-hole Jack Fleming
Golf Course.
■ A new $1 2 million driving range which includes a complete reconstruction of all tees,
greens, bunkers, cart paths, and irrigation.
■ A new parking lot with 240 spaces with 'green' drainage system that allows natural
filtration of oils/grease and percolation into ground.
17
■ A new $2.9 million maintenance facility, which includes a 10,000 square foot facility to
enable maintenance of course at high level, completion: March 2004.
■ A new $7.5 million Clubhouse with 20,000 square feet of dining and event capability
for daily use and large tournaments. Completion: June 2005.
DPW has performed construction management and project management for all phases and has
designed all phases except the golf course renovation.
The Bureau of Architecture (BOA) provides quality public architecture through excellence in
management and design. This Bureau provides comprehensive planning, facility management
and architectural services for new buildings and the modernization and renovation of existing
public buildings in San Francisco. BOA continued its practice of conducting annual customer
satisfaction surveys with client departments to solicit feedback on performance and
improvements. BOA partnered with the Department of the Environment in developing the next
generation of the Resource Efficient City Buildings Ordinance and anticipates playing a key role
in moving the City toward a more sustainable business model.
The bureau's continuous improvement goals were emphasized through focused training of
bureau staff in the areas of Sustainable Design and Construction, Project Management,
Drafting, Design and 3D presentations, and other professional skills. This training resulted in
more cost effective and efficient project delivery capability.
Highlights boa Programs By Client
ARCHITECTURE
FY 2002-2003
Minnie and Lovev Ward
Recreation Center
SFUSD
DPW
1%
This is a 17,000 square foot
replacement facility for the
Oceanview Recreation
Center, one of the City's
larger recreation facilities.
This approximately $17
million project includes a
new community building and
gymnasium.
CONV. FACILITIES
LIBRARY
13%
MISC
9%
REC/PARK
22%
Lincoln Pump Station
DPH
16%
PROBATION
2%
One of a series of new pump
station replacement projects
being designed for the
2%
MUNI
10%
PUC
12%
Public Utilities Commission
18
to ensure a continuing supply of high-quality water to San Francisco.
Visitacion Valley Recreation Center
The Visitacion Valley Clubhouse is a new 2,600 square foot community facility for the
Recreation and Park Department. It is one of 10 pilot projects from the Resource Efficient
Building Ordinance; emphasizing natural lighting and ventilation, and sustainable materials that
are non-toxic and/or recycled.
HYDRAULIC SECTION
DPWs Hydraulic Section provides planning, design, and consulting services to the San
Francisco Public Utilities Commission (SFPUC). These services include:
■ Replacing sewers through the Replacement and Renewal Program
■ Responding to sewer emergencies
■ Providing sewer information to the public, SFPUC, DPW and utility agencies
■ Developing and maintaining a Sewer Geographic Information System (CIS)
DPW coordinates sewer replacement work
with street repaving and other
reconstruction work. This provides efficient
use of construction funds and minimizes the
amount of disruption to businesses and
neighborhoods where construction occurs.
DPW implements the Sewer Geographic
Information System, providing sewer
information to designers, utilities and the
public more rapidly. This results in lower
design costs and more accurate
information. The program makes San
Francisco's infrastructure more stable and
sound by replacing sewers, responding to se
so that policy makers can make informed de^
infrastructure.
Number of Studies and Design of Sewer Replacement
Projects
35
30
30
25
77
20
15
10
5
0
2001-2002
2002-2003
2003-2004 (Projected)
emergencies, and providing sewer information
>ns about replacing San Francisco's
Highlights
Lucerne Drainage Improvements
The area located south of the Market Street is built over marshland and has settled over the
years During heavy rains and high tides, the sewers serving this area back up and buildings are
flooded. This flooding has been more significant especially in the blocks of Harriet and Lucerne
streets located in south of Brannan Street between 6th and 7th Streets.
19
In January 2002, Public Utilities Commission decided to alleviate this flooding problem by
constructing a lift station including a diversion structure at the corner of Harriet and Brannan
Streets. During dry weather, the flow would continue to be discharged to the Brannan St. sewer.
During wet weather, the flow would be diverted and pumped to the 6th Street sewer. BOE
conducted the hydraulic analysis and prepared the design documents. The total project cost
was $1.5 million.
STREET RESURFACING PROGRAM
DPW maintains 11,528 blocks of city streets. A computerized program is used to prioritize
streets that need work based on street type, amount of traffic, and the cost of work. From this
study, a list of streets to be paved
is sent to utility companies for
coordination of services. If utility
work is necessary, the paving is
coordinated with the street
resurfacing plan to minimize the
impact to the neighborhood and
the driving public. Once all utilities
have completed their work, DPW
paves the street and a five-year
excavation moratorium is placed
on the street.
DPW follows the excavation code,
which allows for improved street
maintenance coordination; keeps
the public informed of new street construction projects; and minimizes the impact that these
kinds of projects have on neighborhoods. In extremely high density areas, DPW sometimes
works nights and weekends to minimize disruption to residents and businesses.
Timely street paving improves the
rideability of City streets for motorists
and bicyclists while increasing the life
of the pavement. This program also
preserves the taxpayers investment in
City streets.
DISABILITY ACCESS
DPW maintains more than 7,000
intersections in San Francisco. Some
are not accessible for people with
disabilities and some are partially or
Number of Blocks Paved by DPW
2001-2002 2002-2003 2003-2004 (projected)
Number of Curb Ramps Installed
2000 ■
1500 -
1000 -
2001-2002 2002-2003 2003-2004 (projeced)
20
fully accessible. All public and private paving projects are required to provide curb ramps. Last
year, approximately 1,500 curb ramps were constructed through DPW projects. Additional curb
ramps were built through other public and private projects. DPW ensures that all intersections
have up-to-code curb ramps that are properly located. The Curb Ramp Program has received
funding to develop a database that assesses existing curb ramp conditions and tracks all curb
ramp construction. This gives DPW up-to-date information for prioritizing curb ramp
construction, permitting right-of-way work and answering complaints from the community.
Curb ramps are essential for pedestrian travel on City sidewalks for many members of the
disabled and elderly communities. In addition, all San Franciscans enjoy greater pedestrian
access to City sidewalks through increased curb ramps.
LANDSCAPE ARCHITECTURE
This section provides landscape architectural
design and consultation services to agencies
and departments responsible for the
development, maintenance, and renovation of
the City's right-of-ways, parks, squares, open
spaces and ancillary landscape areas. The
work of the section improves the quality of life
for City residents by providing new and
renovated parks with safe and accessible
play areas, and beautifully landscaped urban
spaces and streetscapes throughout the City.
Highlights
Parkside Square Playground
Working with community advocates and the City's Disability Access Coordinator, this new
playground has been designed as the first fully accessible playground in the City. Amenities in
this park include age appropriate play structures, a meandering pathway with ample seating and
picnic tables, a unique water play element, a maze, interactive play elements and a large
expanse of safety surfacing for all types of active play. Completion of the park scheduled for
early 2004.
Turf Soccer Fields
The City's first two state of the art synthetic turf soccer fields were completed in the summer of
2003 to provide safe fields that can be used in all weather conditions. Avid soccer players have
given these fields an enthusiastic thumps-up.
Number of Landscape Projects Completed
5
8
6 6
21
BUREAU OF CONSTRUCTION MANAGEMENT
ARCHITECTURAL CONSTRUCTION SERVICES
The Bureau of Construction Management's Architectural Construction Services Section
manages a full range of building construction projects from Recreation and Parks clubhouses to
the replacement of the Youth Guidance Center. The Section's inspectors monitors work for all
City Departments. Project types range from parking garages to libraries to fire stations. The
engineers handle new buildings as well as small renovations. Keeping projects on schedule,
within budget, and ensuring that a quality building is built are all part of the Section's
commitment to service excellence. The Architectural Construction Services Section ensures that
public buildings are built according to latest construction codes, safely, on time and within
budget. By doing so, the engineers guarantee the public's tax dollars generated from bond
programs are used efficiently.
SEWER REPLACEMENT PROJECTS
The Bureau of Construction Management's General Construction Services Division monitors
and regulates various construction projects for the Public Utilities Commission's Sewer R&R
Program. Besides ensuring the quality of the construction performed by private contractors, the
team is responsible for keeping projects on schedule and within budget. During this past year,
the Bureau's General Construction Services Division managed the replacement of 50 blocks of
sewer mains. The construction value for this year's sewer replacement projects totaled $5.1
million.
A staff of 22, including 9 engineers, manages the sewer replacement projects the system in
prime condition.
22
BUREAU OF STREET USE AND MAPPING
STREET CONSTRUCTION COORDINATION CENTER
The Street Construction Coordination Center (SCCC) was created in 1999 to minimize the
disruptive impact of street construction on neighborhoods and the traveling public. The SCCC
has improved construction coordination, informed the public of new construction, and reduced
uneven pavement on City streets.
In Fiscal Year 2002-03, municipal and utility excavators planned major excavation projects in
2,527 blocks Citywide. The cooperative efforts of many city agencies, utility companies and
contractors enabled the Center to facilitate the reduction of major excavation projects in the City
by 48 percent, from 2,527 planned blocks to 1,275 actual blocks excavated. These joint projects
represent 21 percent of large permits.
The SCCC also provides an Electronic Permit and Information Center (EPIC) system.
Excavation permits can be applied for and approved over the Internet. This has reduced the
number of days to receive an approved permit to excavation in a single block from five to seven
days to one to three days. About 96 percent of all excavation permits are now applied for and
approved over the Internet. The EPIC system allows the public to obtain permit information
from DPW's website at www.sfdpw.com.
Blocks Proposed vs. Permitted to be excavated by Major Projects
Projected
2001-02 2002-03 2003-04
Blocks Proposed
to be Excavated 2,632
Blocks Permitted
to be Excavated 1,673
2,527 2,540
1,357 1,350
23
AUTOMATIC PUBLIC TOILETS AND PUBLIC SERVICE KIOSKS
The Automatic Public Toilet
Program was developed
because of a growing civic
concern about the lack of
sufficient public toilet
facilities in the City. The
toilets cost a quarter to
operate, are designed to
automatically clean
themselves after each use,
and are fully accessible to
people with disabilities. Free
tokens distributed by various
non-profit organizations are
given to those that cannot
afford the 25 cents entry fee.
This program is operated at no cost to the City. In exchange for the toilets, the City allows the
contractor to install public service/advertising kiosks on City sidewalks. Advertising revenue
generated by the kiosks pays for the installation and maintenance of the toilets. There are
currently 25 Automatic Public Toilets in operation, in addition to three in the planning or
construction phase. Since the installation of the automatic public toilets in 1995, DPW has
recorded more than 4.1 million flushes.
NEWS RACK PROGRAM
Sidewalk clutter caused by free standing news racks is a problem, which can be an eyesore and
make it difficult for residents, visitors, and people with disabilities to traverse our sidewalks and
enjoy our City. DPW is responsible for administering the City's News Rack Ordinance, which
aims to reduce the amount of sidewalk clutter associated with freestanding news racks, by
requiring Fixed Pedestal News Racks in many parts of the City, instead of the individual free
standing racks. In Fiscal Year 2002-03, DPW continued the implementation of the News Rack
Program by establishing 250 sites and fabricating 78 fixed pedestal news racks to be installed in
the downtown area in the first quarter of 2004. The department also continued its practice of
citing and seizing news racks that are not in compliance with maintenance and display
standards. DPW cited 2,235 news racks and seized 460 in 2002-03.
Number of free tokens distributed
30000
25000 -
20000 -
15000 -
10000 -
5000 -
20880
i
i
Year 2001 Year 2002
STREET-USE PERMITTING PROGRAM
DPW's Street-Use Permitting Section ensures that city sidewalks and streets are safe and
accessible. Obstructions on the sidewalk, such as planters, tables and chairs, or building
construction material, can impede travel. DPW is responsible for permitting uses of the public
right-of-way for sidewalks and roadways to ensure that objects on the sidewalks are permitted
under City ordinances. Items requiring DPW permits include:
24
• Cafe Tables and Chairs
• Display Merchandise
• General Excavation
• Underground Tank Removals or Abandonment
• Public Pay Telephones
• Banners
• Signs
• Major and Minor Encroachments
• Special Sidewalk Surfaces
• Sidewalk Improvements (new sidewalks and driveways)
• Over-wide Driveways
SUBDIVISIONS AND MAPPING
The Subdivisions and Mapping Division is responsible for official City map data and is
essentially the City's official custodian of all data related to every piece of land within San
Francisco. The Bureau reviews and processes applications for new subdivision maps,
condominium conversions, lot line adjustments, certificates of compliance, records of surveys,
street name changes, street vacations, and street grade changes. Each of the changes to the
official City map must be recorded with the City Recorder's Office after review and approval by
DPW and must be in compliance with the San Francisco Subdivision Code and the California
Subdivision Map Act. We work hand-in-hand with the Department of City Planning and the
Department of Building Inspection to assure that conditions on the development of any parcel of
land within the City are complied with prior to being officially recorded. The department is legally
charged with assuring compliance with the California Subdivision Map Act and the San
Francisco Subdivision Code. Our customers are property owners, developers, engineers, land
surveyors and the general public who have an interest in new subdivisions, street vacations,
street renaming and official datum. It is our responsibility to maintain the integrity of the official
City map.
25
UTILITY UNDERGROUNDING PROGRAM
DPW coordinates and monitors Area undergrounded in miles
efforts to move overhead utility
wires into underground conduits
under streets and sidewalks
throughout the City, greatly
improving aesthetics and
lighting on City streets. Each
underground district is created
by an ordinance, which
mandates that utility companies,
such as PG&E, Pacific Bell,
cable TV, and other
telecommunications companies,
pay for moving their own
facilities subject to funding availability as regulated by the California Public Utilities Commission.
The San Francisco Public Utilities Commission is responsible for the provision of streetliglits in
these underground districts.
3.46 ^^^^^^^^^jjjjj^^^^^
2003-2004 Projected
MANAGEMENT INFORMATION SYSTEM
The MIS division is responsible for developing and maintaining computer programs; setting up
and maintaining the local area network; supporting users and managers; and providing
maintenance of the city's GIS basemap data.
Highlights
Mobile Storage Containers Permitting System
This web-based program allows applicants to enter their permit application information to
acquire approval. DPW staff then review the application and approve the permit. The applicant
accesses the web-based system and retrieves and prints their permit. The link is available at
www.sfdpw.com.
Utility Excavation Permit Svstem Upgrade
The map component was upgraded to allow permit checkers to assess the impact of an
excavation permit on a neighborhood. This is achieved by displaying all the permits in the
vicinity of the proposed permit. The link is available at www.sfdpw.com.
Inspectomatic
This program automates the inspection functions performed by the Inspection Division. The
program uses email and digital photos to notify various utility companies and city agencies
about street defects.
26
Central Data Lookup
This web-based program allows users to access data from most of DPW's systems. The
program is available on the Internet for DPW managers to access off site. The data available
includes permits issued by DPW, subdivision data and maps, inspections, complaints and 5
year data.
27
Department of Public Works
Financial Information 2002/2003
SOURCES OF FUNDS
General Fund
Grants/Bonds/
Other Departments
$94,688,818
Gas Tax/ Road Fund
$26,191,008
□ General Fund (16%)
■ Gas Tax/Road Fund (18%)
□ Grants/Bonds/Other Dept. (66%)
USE OF FUNDS BY BUREAU
street Use and
Mapping
$11,373,213
Construction
Management
$16,438,
Urban Forestry
$7,971,817
Street and
Sewer Repair
$15,072,436 Street Environmental
Services
$28,840,426
□ Architecture (9%)
■ Building Repair (19%)
□ Engineering (17%)
□ Street Environmental
Services (20%)
■ Street and Sewer
Repair (10%)
□ Construction
Management (11%)
■ Street Use
and Mapping (8%)
□ Urban Forestry (6%)
28
DEPARTMENT OF PUBLIC WORKS
ANNUAL REPORT 2003-2005
MAYOR, GAVIN NEWSOM
DEPARTMENT OF PUBLIC WORKS DIRECTOR, EDWIN M. LEE
m
Iniproinng the Quality of Life in San Francisco
(415)28-CLEAN www.sfdow.o
San Francisco Department of Public Works
2003-2005 Annual Report
When you drive down a city street, tal<e a stroll on the sidewalk, or enjoy the shade of a city-
owned street tree, you are benefiting from the many services provided to you by the San
Francisco Department of Public Works.
Mayor
Gavin Newsom
Department of Public Works Director
Edwin IVl. Lee
Mission Statement
"Improving the Quality of Life in San Francisco "
We are dedicated individuals committed to teamworl<, customer service and continuous
improvement in partnership with the community.
www.sfdpw. org/4 1 5-28-CLEAN
DOCUMENTS DEF
JUN 2 2 2006
SAN FRANCISCO
PUBLIC LIBRARY
TABLE OF CONTENTS
Introduction
A Message from the Director 3
DPW's General Goals and Objectives 4
Bureau of Street Environmental Services
28-CLEAN Customer Service Line 5
Anti-Litter Campaign/Enforcement 5
Graffiti Removal 6
Mechanical Street Cleaning 7
Plaza Beautification and Maintenance 7
Volunteer Programs 8
Bureau of Urban Forestry
Planting and Maintaining City-Owned Trees 9
Median Beautification and Maintenance 10
Bureau of Street and Sewer Repair
Pothole Repair 11
Sewer Repair 11
Trench Paving 12
Asphalt Plant 12
Bureau of Building Repair
Building Repair 12
Engineering & Architecture Services
Architecture 13
Engineering 15
Hydraulic Section 16
Street Resurfacing Program 17
Disability Access 18
Landscape Architecture 18
Bureau of Construction Management
Architectural Construction Services 19
Sewer Replacement Projects 19
1
Bureau of Street Use and Mapping
I
Street Construction Coordination Center 20
Automatic Public Toilets and Public Service Kiosks 20
News Rack Program 21
Street-Use Permitting Program 21
Subdivisions and Mapping 22
Utility Undergrounding 23
j
Office of Financial Management and Administration
Training and Development 23
Supervisor's Academy 24
7501 Apprenticeship Program 24
Emergency Preparedness and Response 25
Organizational Chart 26
Financial Information
Sources of Funds & Use of Funds by Bureau
Fiscal Year 2003-2004 27
Sources of Funds & Use of Funds by Bureau
Fiscal Year 2004-2005 28
2
A MESSAGE FROM THE DIRECTOR
I am pleased to present the San Francisco Department of Public Works' 2003-2004 & 2004-
2005 Annual Reports. DPW provides many services to the public. These include street
construction and resurfacing, planting and maintaining city-owned street trees; the designing,
constructing and maintenance of city-owned facilities, conducting sidewalk and roadway
inspections, constructing curb ramps, providing mechanical street cleaning, removing graffiti
from public property, and leading volunteer activities that clean and green our City.
Our workforce of more than 1 ,500 workers serves more than 800,000 residents and a commuter
population of well over two million every day.
We look forward to continuing to work with and serve the residents, merchants and visitors of
San Francisco throughout the next year.
If you have questions or comments, please log on to www.sfdpw.org or contact my office at
(415) 554-6920. Continued feedback is an important element to the success of DPW and I look
forward to hearing from you.
Sincerely,
Edwin M. Lee
Director of Public Works
3
DPW'S GENERAL GOALS AND OBJECTIVES
The Department of Public Works' central role is to provide for the management, care,
maintenance, design and construction of public infrastructure, and the Department's mission is
to represent the public's quality concerns and fiduciary interests in these activities.
The Department's infrastructure management skills are applied in two broad areas. In the first
realm, the Department is the primary caretaker for the City's streets. DPW cleans and beautifies
I the City's streets providing street sweeping, landscaping and graffiti abatement services to
! maintain the beauty and character of all of San Francisco's many communities. DPW
continuously monitors and assesses the condition of the City's streets; providing minor repairs
where appropriate and maintaining an inventory of street resurfacing and reconstruction needs.
I DPW initiates and manages capital improvement projects based on those assessments. The
I Department also inspects and maintains retaining walls, bridges, stairs and other street
I structures; establishes grades and elevations of roadways; and maintains the official City map.
Finally, the Department manages the five-year construction plans of private utilities and other
City departments in the public right-of-way; coordinating, permitting, and inspecting all
construction activities to minimize the impacts of construction on the community.
In its second area of infrastructure management, DPW provides services to other City
departments whose core competencies do not include architectural, engineering, maintenance
or custodial skills. Because infrastructure management is the Department's core function, the
■ Department is able to bring a greater level of attention and professionalism to these activities
i than departments whose core missions lie elsewhere. Furthermore, by centralizing these
j responsibilities within DPW, the City is able to sustain a professional capacity that would not be
possible in a decentralized environment.
j Public service is a constant theme in all of the Department's endeavors. The Department works
' closely with community groups and other stakeholders on all manners of activities from
neighborhood cleanups and beautification projects to needs analyses for libraries, parks and
other facilities for public use. The Department strives to design facilities and spaces that
incorporate community needs and desires in a manner that effectively utilizes the limited public
funds that are available, and the Department manages its construction activities and the
activities of other public and private agencies to minimize the adverse impacts on the City's
residents and businesses.
I The Department further serves the public interest by exercising the highest levels of fiduciary
I accountability in its management of public infrastructure, construction projects and programs.
\ DPW assists policy makers by providing essential expertise in the assessment of public facilities
and planning for capital improvement programs, and the Department's contract management
and accounting practices ensure that contract goals are met and design and labor budgets are
sthctly adhered to. The scrutiny of its client departments ensures that the Department rigidly
I adheres to budgetary and schedule commitments and pushes the Department to meet or
; exceed the quality and cost effectiveness of private sector consulting firms.
4
Operations Bureaus
Deputy Director, Mohammed Nuru
Bureau of Street Environmental Services
28-CLEAN CUSTOMER
SERVICE LINE
28Clean Calls for Service by Supervisorial District
2004-2005
Citywide
DPW established its 28-CLEAN
customer service line in 2001.
28-CLEAN provides the public
with an easy to remember
telephone number to report
trash accumulation, illegal
dumping and graffiti. The
results: increased and faster
customer service. In a typical
month, 28-CLEAN processes
nearly 8,000 calls from the
public. 28-CLEAN also receives
a number of non-DPW-related
calls for service and the
department regularly forwards
these service requests to
appropriate agencies. DPW is
currently coordinating with other
city departments to try to close the loop on their 28-CLEAN calls more efficiently to provide
better service to the public. DPW strives to educate the public about its 28-CLEAN customer
service line through various outreach means, such as public service announcements, street
banners, direct mailings and utility bill inserts.
ENFORCEMENT
Litter Citation Walks
In February 2005, Mayor Gavin Newsom launched a citywide Anti-Litter Campaign, which
includes a new approach to enforcement using city staff volunteers to provide enforcement
duties. The program utilizes a team of 395 city employees who are already authorized, through
the City's Administrative Code, to issue citations, which include codes for littering, time, '
placement and security of garbage for collection; containerization of garbage; sidewalk litter
receptacle use; and sidewalk nuisance laws. The goal of the program is to educate, warn and :
cite residents and business owners for violation of clean city laws and to engage and cite peopN
who litter on city streets. In cases where it is determined that education alone does not result in
changing people's behavior, a citation may be issued. The program was launched at a citywide >
training on February 24, 2005 and was attended by 216 city employees (137 of whom are i
already authorized to issue citations). Forty-two classifications are currently authonzed.
5
Representatives from DPW, the City Attorney's Office, tine District Attorney's Office and the
Police Department were represented on the training panel. Those who attended were trained on
how to engage people, how to identify violations and how to correctly complete the citation
forms. The first Citation Walk took place on March 16, 2005 covering 35 blocks in San
Francisco's most challenging neighborhoods: the Tenderloin, Downtown and South of Market
areas. Employees, who were dispatched in groups of three, issued twenty-four citations that day
i for a total of $2,420. Subsequent walks occurred in Glen Park, Bayview, and Haight Street,
I Chinatown. A total of 71 citations and 38 official warnings have been issued in the amount of
$10,185 for the six Citation Walks conducted, to date. In addition, an estimated 247 individual
contacts have been made by the Citation Walk Teams who are also instructed to engage people
jon the streets and inform them of litter laws. 346 courtesy notices through visits to businesses,
I residential hotels, community-based organizations and churches in the areas the program has
visited have also been made. City employees continue to participate in the 41 scheduled
Citation Walks for 2005. The selected areas for Citation Walks are concentrated in merchant
i corridors and areas where 28-CLEAN data inform the department that there are problems with
adherence to city litter codes.
GRAFFITI REMOVAL
Graffiti Abatement on Public Property
60,000
50,000
40,000
30,000
20,000
2005-06 Drojected)
I Graffiti is a highly visible
form of vandalism that
affects our quality of life. It
results in costly clean ups,
lowered property values and
visual blight. In August 2004,
the City's Graffiti Ordinance
was amended requiring
private property owners to
abate their graffiti within 30
days. This signified a shift in
DPW's program, which
previously had provided
paint to owners and would abate graffiti on private property once per year. This is the first time
that DPW has had a legal foundation to compel property owners to abate graffiti. DPW now
abates graffiti on public property only and is creating a program to provide notices to property
owners. According to the ordinance, DPW is responsible for notifying property owners through
certified mail with photographic evidence of graffiti on their property. Graffiti is unsightly and if
left untreated can depreciate the value of neighborhoods in addition to bringing more vandals
into the area. By removing graffiti immediately, residents can prevent their neighborhood from
becoming a graffiti "hot spot" and DPW is educating the public about the benefits of vigilance
and quick abatement. DPW's 28-CLEAN Customer Service phone line logged 4.299 calls about
jQpt :graffiti in calendar year 2003 and that number increased to 7,088 in 2004.
Graffiti Advisory Board
in 2003, DPW facilitated the establishment of the 23-member Graffiti Advisory Board to advise
the Mayor and the Board of Supervisors about pending anti-graffiti legislation, graffiti
6
enforcement, cleanup and prevention strategies and is beginning a grassroots Anti-Graffiti
volunteer program. The Graffiti Advisory Board meets monthly and has submitted two detailed j
reports with recommendations on graffiti prevention, abatement and enforcement efforts to the
Mayor and the Board of Supervisors.
MECHANICAL STREET CLEANING i
i
Mechanical Street Sweeping is the backbone of DPW's street cleaning program. Currently,
more than 90 percent of all City streets are swept mechanically at least once a week, with
several being swept seven times a week. DPW cleans more than 150,000 curb miles and
removes about 8,500 tons of litter and debris from San Francisco's streets annually. DPW
began developing standards for its mechanical street cleaning program in accordance with the
voter-mandated Proposition C in 2004. In May 2005, DPW and the City Controller's Office i
published the Street Maintenance Standards Manual and Evaluation Form and began j
evaluating the effectiveness of its mechanical street cleaning program using a three-point scale. !
In addition, DPW now posts street cleaning and maintenance schedules on its website, |
www.sfdpw.org.
PLAZA BEAUTIFIATION AND MAINTENANCE
DPW has been increasing its maintenance of
public plazas through creative strategies. In
December 2004, DPW co-hosted a design
charette to re-envision and improve Hallidie
Plaza, a central transit hub in San Francisco
adjacent to Market Street. The three-day event
created an open forum for the public, local
merchants and representatives, together with a
small group of architects and designers, to
explore the widest range of possibilities for
transforming the area into a successful
downtown plaza and open space. All ideas were
considered with a maintenance and user
framework to ensure long-term success.
United Nations Plaza Upgrades
DPW's Engineering and Operations groups also provided capital improvements to United ;i
Nations Plaza, which is one of the City's most used and well-known plazas located at 7*^ and -ii
Market streets. Between January and May 2005, DPW installed globe light fixtures, pedestrian m
lights, replaced bollards and chain around the plaza's fountain, provided ADA improvements to
the path of travel along Leavenworth Street, hung 191 member nation flags, inscribed new
member nation names on light pylons, and installed a new stone monument commemorating
UN World Environment Day 2005 and the 60^^ Anniversary of the signing of the UN charter.
DPW unveiled the Commemorative Plaque, a 7-foot diameter granite plaque, during the City's k\
World Environment Day activities in June 2005. DPW is responsible for the upkeep of Hallidie
Plaza, United Nations Plaza and Justin Herman Plaza. These plazas are swept, groomed and i
steam cleaned daily and nightly to ensure that they are always welcoming to visitors. sie
7
Number of Adopt-A-Street Partners
1,300
1,250
1,200
1,150
1,100
VOLUNTEER PROGRAMS
ADOPT-A-STREET & STREET PARKS
The Adopt-A-Street and Street Parks
I Programs are public/private partnerships
i between the City and its merchants and
residents to keep our streets, rights-of-
way and public open spaces clean and
beautiful. The programs are simple:
I groups or individuals agree to adopt a
le ) street or a right-o^way and take
I responsibility for keeping it clean (of litter, graffiti, weeds and illegal dumping), and DPW
provides free cleaning supplies, support for neighborhood clean ups and coordinates public
ae recognition. The Street Parks program is a gardening version of Adopt-A-Street. It supports
neighborhood groups that want to adopt a right-of-way and develop and maintain a public open
space garden. In the Street Parks program, DPW also provides free horticultural advice and
jwood chips, when available.
1.245
1.166
1.123
■
2005-06 (projected)
Community Clean Team Volunteers
5,200
5,000 -
4,700
4,500
4,000
COMMUNITY CLEAN TEAM
fThe Community Clean Team is a
highly successful neighborhood
beautification volunteer program. In
2004, 4,700 volunteers joined the
team and picked up 40 tons of
I debris. In addition, volunteers and
I city crews swept and cleaned more
I than 200 blocks of sidewalk, curbs
i and alleyways; and have manually
I cleaned nearly 200 tree basins. The
program dedicates an entire month to
' a supervisorial district with DPW and
other city departments performing
various street cleaning and
neighborhood beautification work. At the same time, volunteers from throughout the district
clean and revive their neighborhoods according to the needs and character of each district. As
part of the program, a Saturday is dedicated to beautifying various parks throughout the district.
) as well as dedicating a Saturday when hundreds of students volunteer at their campus. Several
city departments have signed on as official partners of the Clean Team, including the Recreation
and Park Department, the Department of Parking and Traffic, the Shenff' s office, MUNI, the
Mayor's office, the Police Department, and the Department of the Environment to name a few.
Norcal Waste Systems, Inc. has partnered with the Community Clean Team to launch the
J Gigantic 3 Program, which offers residents bulky item drop off during their district's Clean Team
month. In 2004 and 2005, 370 tons of debris was collected at the events, with 50 percent being
diverted from the landfill and recycled or composted. DPW's non-profit partner, the Clean City
Calendar Year
8
Coalition, has helped maintain the Community Clean Team since its inception by providing
outreach and education to district residents, businesses, and community based organizations.
GRAFFITI WATCH
DPW's Graffiti Watch Program is a citywide volunteer
effort to prevent and remove graffiti from public
property, including sidewalks, street furniture, post
boxes, street signs, litter receptacles and every other
surface taggers deface. Launched in February 2005,
the program's goal is to keep San Francisco's
landscape graffiti-free through vigilant community
involvement. DRW, working with the citywide Graffiti
Advisory Board, the Police Department and community
leaders, empowers residents to take ownership of their
neighborhoods. DRW supplies the training and tools
and volunteers commit to keep an area around where
they live or work graffiti free for a period of two years.
Bureau of Urban Forestry
PLANTING AND
MAINTAINING CITY-
OWNED TREES
Street Tree Plantings
■ other
BDPW Planting
In order to better
enhance and maintain
the City's Urban
Forest, DRW created
the Bureau of Urban
Forestry in 2002 to
specifically address
the city's needs for
coordinated
maintenance of street trees and landscaped medians. DRW shifted the city's management of
medians and trees from a reactive mode to a coordinated, programmatic maintenance and
improvement program. This represents a historical shift in the maintenance of green spaces anc
trees for San Francisco.
Currently, DRW maintains about 30,000 street trees while private property owners and other
agencies maintain about 60,000 street trees. DRW arborists respond to emergency calls
involving public safety for both public and private street trees twenty-four hours a day, seven
days a week. In addition to regularly scheduled maintenance duties, arborists pruned 7,643
street trees in 2003-04 and 2004-05 and processed 1,942 tree planting and removal permits
over that same time period.
Tree Inspections
16,000
12,000
8,000
4,000
]The emphasis of the planting
program has recently shifted
from simply planting new trees
to providing sufficient care to
ensure their successful
i establishment and long term
I survival. A significant increase
jin tree planting will occur in
Fiscal Year 2005/2006 due to
jincreased funding through
[Mayor Newsom's Greening
j Initiative and through funding available through a legal settlement in the City s Bayview and
'Hunter's Point area. In March 2005, DPW led efforts for San Francisco's first large scale Arbor
*iDay activities where hundreds of trees were planted in District 10 A spike in tree inspections
iprojected for 2005-06 is the result of an arborist being dedicated to this activity.
MEDIAN BEAUTIFICATION AND MAINTENANCE
Sloat Boulevard Planting
DPW began beautification projects on several medians in the City in
2003 - 2005. The goal of these projects is to give the street a
unified, cohesive feel, and to provide a reprieve from traffic and
concrete. The outcome is a fresh, unified appearance on many of
our medians.
Van Ness Avenue
In 2004, DPW began to beautify the median stnp on Van Ness
Avenue from Bay to Market by transforming it from a large
overgrown and concrete median to a lush landscaped thoroughfare.
The color scheme is red (ivy geraniums), white (African Ins) and
blue (California Lilac). Existing red flowering gum trees remain and
cork oak trees replaced older trees that were removed. Stamped
concrete border strips and grouted cobblestones have been
installed next to the median curb and large bushes and a cham im^
fence have been replaced by a decorative wrought iron fence
Lombard Street
Lombard Street, from Van Ness to Webster, has been improved with the installation of irngation
lines and clocks, backfilling of soil, and the planting of shrubs and vines The hedge is Japanese
boxwood, which is maintained with regular cutting to create a consistent and formal shape The
vine on the light poles is English ivy, which is fast growing, self-climbing and will mask the
concrete poles. The department plans to landscape an additional six blocks m late 2005
Sloat Boulevard
DPW partnered with Caltrans to improve Sloat Boulevard from Junipero Serra to 21' Avenue.
More than 1700 drought-tolerant, low-maintenance plant species were planted. Plant selection
is whimsical and rich in color and include Blue Oat Grass, Red Kangaroo Paw. cream-colored
10
and small burgundy Flax, and Society Garlic. Concrete has been imprinted around the median
perimeter and at varying intervals to allow the median to be easily maintained. Boulders on
bermed earthen mounds serve as accent points and complement the existing trees.
Bureau of Street and Sewer Repair
Square Feet of Patch Paving
2005-06 (projected)
POTHOLE REPAIR & PATCH PAVING [
Potholes in our streets are a hazard to the
public and impede the efficient commerce
necessary for the City's economic health.
DRW finds these holes and repairs them
quickly to minimize the danger they can I
cause. DPW's Asphalt Plant provides !
materials to make these repairs. DPW
informs the public on how to report the
location of potholes and tracks its
progress in getting the defects repaired.
DPW keeps the streets of the City safe for i
the motoring public, bicyclists, pedestrians I
and commercial vehicles. The department '
sometimes patch paves, which covers a larger area when multiple potholes are present.
DPW crews find more than 95% of the potholes that are
repaired. DPW has initiated a system to survey the City
by supervisorial district and through the use of
computer driven listings, the department has inspected
and repaired every block in the City. This effort has
resulted in a major drop in customer calls for service.
:i SEWER REPAIR
The City's sewer system is composed of several {
treatment plants, large box storage structures and an j
immense system of main and side sewer collection j
pipes located under City streets. Broken sewer pipes cause street cave-ins, which are a hazard
to the public and to property. DPW performs street and sewer repairs at the direction of the
Public Utilities Commission. DPW keeps the sewers of the City repaired so that sewage
backups, street collapses and basement flooding is minimized. DPW is able to effectively
respond and provide service to the City 24 hours a day, 7 days a week.
11
|rRENCH PAVING
lA variety of agencies and contractors excavate trenches in City streets in order to install, rep
and maintain utilities. To reduce the inconvenience and danger to the public that such open
trenches create, DPW paves back trenches to conform to a seamless and smooth street
Utilizing the DPW Municipal Asphalt Plant, the department is able to respond to requests for
paving rapidly, reducing the time open trenches are unpaved.
ASPHALT PLANT
|The Municipal Asphalt Plant produces |^
hot asphalt for DPW crews to pave City
streets. In 2004, DPW installed two
hot asphalt storage silos that allow the '
p\an{ to operate continuously to .
ilDroduce all of the asphalt required for a
clay's paving operations in addition to s
storing excess asphalt material for
emergencies. The silos allow for more ^
cost-effective and energy efficient ^
asphalt production, allow the plant to
jServe larger projects than was
jbreviously possible, and extend the life
•Df other plant equipment by limiting the }
start-stop cycling of the plant. In
addition, material is produced and —
stored in the silos for use on night and
weekend paving projects without activating
:he entire asphalt plant.
Hot Asphalt Production in Tons
I
BUREAU OF BUILDING REPAIR
The Bureau of Building Repair (BBR) provides quality professional construction, repair,
remodeling and facility management services to City-owned facilities. These services are
provided at or below private contractor prices. BBR also provides building operations,
maintenance, and custodial services for DPW buildings and other City departments. BBR
provides emergency repair services 24 hours a day. This service is especially valuable for the
^olice and Fire departments as well as other 24-hour operations. By working on time and within
Dudget, San Francisco residents enjoy accessible, safe and clean public facilities that meet
ederal, state, and city code.
12
ARCHITECTURE AND ENGINEERING BUREAUS
Deputy Director, Robert Beck
ARCHITECTURE
The Bureau of Architecture
(BOA) has provided quality
public architecture since 1907.
The bureau performs
comprehensive planning, facility
management and architectural
services for new buildings and
modernizes and renovates
existing public buildings in San
Francisco. BOA partners with
the Department of the
Environment and other City
departments in implementing
the Resource Efficient City
Building Ordinance and plays a
key role in moving the City toward a more sustainable business model.
The bureau's continuous improvement goals are emphasized through focused
training of bureau staff in the areas of Sustainable Design and Construction,
Project Management, Drafting, Design, and 3D presentations, Emergency
Preparedness and other professional skills. In 2005, ongoing training will result in
more cost effective and efficient project delivery.
BOA Programs By Client
FY 2003-2004 and 2004-2005
HIGHLIGHTS OF
ARCHITECTURAL PROJECTS
Minnie and Lovie Ward
Recreation Center
This is a 17,000 square foot
replacement facility for the
Oceanview Recreation Center, one
of the City's larger facilities. This
$10 million project includes a new
community building and
gymnasium and is anticipated to go
to bid in the summer of 2005.
13
Excelsior Branch Library
Renovation: The Excelsior Branch
Library reopened on July 8, 2005
following seismic retrofit and other
improvements. Design, project
management and construction
management were all provided by
DPW.
The newly refurbished 8,300 square
foot branch includes a number of
modern and updated features,
including solar panels on the roof to improve energy efficiency and light; a special
designated teen area as well as children's space; new furniture, shelving and
materials display; new computers with access to Library online resources and the
Internet. Library users enjoy clear signage, an after hours book return, and
comfortable seating. The program room is adjacent to a garden patio. Additional
green features include natural ventilation and added Insulation throughout the
building. The Excelsior Branch was completed on schedule and on budget and is
the first of 19 branch library renovations funded through the Branch Library
Improvement Program (BLIP), approved by San Francisco voters in 2000. The
program also includes construction of five new libraries in Glen Park, Ingleside.
Mission Bay, Portola, and Visitacion Valley.
Eureka Valley Recreation Center Renovation
This $3.5 million project will modernize and expand an aged community facility.
Construction will be complete in late 2005.
Visitacion Valley Clubhouse
This new community recreation center was built for the Recreation and Park
Department at a cost of approximately $1 .5 million. The project received an
award from S.F. Beautiful in 2004.
Harding Park Clubhouse
This $5.5 million project is the only
PGA-approved golf clubhouse
designed by municipal architectural
staff and won a Distinguished Project
Award from the Northern California
Chapter of the American Public Works
Association.
14
Bureau of Engineering
DPW's Bureau of Engineering provides planning, design, and consulting services
to City departments and assists in the management of City streets, infrastructure
and various City structures and recreational facilities. The Bureau is responsible
for assuring that projects are completed on schedule, adhere to applicable codes
and standards, and are within budget. The Bureau applies engineering analysis
to help optimize use of capital and maintenance funding. Successful engineering
projects enhance, improve and respect our community's standard of living and
quality of life.
Highlights of Engineering Projects for 2003-2005
Octavia Boulevard: DPW
designed and constructed the new
Octavia Boulevard as part of the
overall Central Freeway
Replacement Project. The project
started in March 2003 with the
demolition of the existing Central
Freeway structure by Caltrans. The
new boulevard will carry traffic that
once traveled on the elevated
double-decked freeway structure.
The new boulevard and the
freeway on/off ramp, which will
touch down on Market Street and leads cars to and from the new boulevard, will
reopen in September 2005.
The $24.3 million boulevard project includes the design and construction of the
new Hayes Green, a park at the end of the boulevard that is now enjoyed by
residents and visitors.
Rochambeau Playground: DPW provided architectural, engineering and
construction management service for this parks project. This playground, located
in the Richmond District, contains a clubhouse, children's play structure, tennis
court, and multi-use courts with minor landscape elements. Thanks to the input of
community leaders and neighbors, the project included a renovation of the entire
site - the clubhouse, courts, play areas and landscaping. The project officially
began in May of 2003 and Friends of Rochambeau helped to open the park to
the community on April 24, 2004.
15
HYDRAULIC SECTION
DPW's Hydraulic Section provides planning, design, and consulting services to
the San Francisco Public Utilities Commission (SFPUC) and other Departments.
These services include:
■ Replacing sewers through R&R /5 year Capital Improvement Program.
■ Responding to sewer emergencies.
■ Providing sewer information to the public, SFPUC, DPW and utility
agencies.
■ Developing and maintaining a Sewer Geographic Information System
(GIS).
■ Providing sewer and drainage design services to other Departments.
Number of Studies and Design of Se\
Replacement Projects
DPW coordinates
sewer replacement
work with street
repaving and other
reconstruction work.
This provides
efficient use of
construction funds
and minimizes the
amount of disruption
to businesses and
neighborhoods
where construction j 2003-04 2 . ^
occurs. DPW '
implements the Sewer Geographic Information System, providing sewer
information to designers, utilities and the public more rapidly. This results in lower
design costs and more accurate information. The program makes San
Francisco's infrastructure more stable by replacing sewers, responding to sewer
emergencies, and providing sewer information so that policy makers can make
informed decisions about replacing San Francisco's infrastructure.
24
1
Highlights of Hydraulic Section Projects
2003/2004: During this fiscal year, the Hydraulic Section completed design on 19
projects and provided engineering support during construction. In addition. 38
studies were completed during this period.
■ Octavia Boulevard Improvement Project (Sewer and Drainage Design)
■ McAllister Street Emergency Sewer Replacement Project
■ Bush/Kearny/Pine Streets Pavement Renovation and Sewer Replacement
Project
■ Russia Avenue Sewer Replacement
16
■ Lucern Street Pump Station
2004/2005: During this fiscal year, tine Hydraulic Section completed design on 24
projects and provided engineering support during construction. In addition, 49
studies were completed during this year.
■ Golden Gate Park Music Concourse - Drainage Design
■ Teresita Boulevard North Sewer System Improvement
■ North Point Wet Weather Facility Improvement Project
■ Chinatown Alleyway Improvement Phase III and Sewer Rehabilitation
■ Vicente Street Sewer System Improvement, Phase I
■ Monterey/Baden/Circular Avenue Sewer Improvement
■ Mission/Foote Streets Sewer Improvement
STREET RESURFACING
PROGRAM
DPW maintains 11,528
blocks of city streets.
Streets are prioritized for
resurfacing based on street
type, amount of traffic, and
the cost of work. From this
study, a list of streets to be
paved is sent to utility
companies for coordination
of services. If utility work is
necessary, the paving is
coordinated with this work
to minimize the impact to the neighborhood and to the driving public. Once all
utilities have completed their work, DPW
paves the street and a five-year
excavation moratorium is placed on the
street.
DPW follows the excavation code, which
allows for improved street maintenance
coordination; keeps the public informed of
new street construction projects; and
minimizes the impact that these kinds of
projects have in the neighborhoods where
they occur. In extremely high-density areas, DPW sometimes works nights and
weekends to minimize disruption to residents and businesses.
17
Timely street paving improves the rideability of City streets for motorists and
bicyclists while increasing the life of the pavement. This program also preserves
the tax payers investment in City streets.
DISABILITY ACCESS
DPW maintains
approximately
7,000
Number of Curb Ramps Installed
1200
intersections in
San Francisco.
Some are not
accessible for
people with
1000
400
800
600
disabilities and
some are
partially or fully
accessible. All
200
2003-04
2004-05
2005-06 10": ■■ ■•■ :
public and
private paving projects are required to provide curb ramps DPW ensures that the
entire intersection is evaluated to provide curb ramps that comply with the code
and are properly located. Curb ramps are essential for pedestrian travel on City
sidewalks for many members of the disabled and elderly communities. In
addition, all San Franciscans enjoy greater pedestrian access to City sidewalks
through increased curb ramps.
LANDSCAPE ARCHITECTURE
This section provides landscape architectural design and consultation services to
agencies and departments responsible for the development, maintenance, and
renovation of the City's right-of-ways, parks, squares, open spaces and ancillary
landscape areas. The work of the section improves the quality of life for City
residents by providing new and renovated parks with safe and accessible play
areas, and beautifully landscaped urban spaces and streetscapes throughout
San Francisco.
Highlights of Landscape Architectural Projects
2003/04 & 2004/05
Parque Ninos Unidos
This new neighborhood park in the inner Mission Distnct was completed in 2003.
The former vacant lot, an eyesore and site of illegal dumping, has been
transformed into a neighborhood amenity complete with an attractive clubhouse,
two outdoor patios, separate play areas for pre-school and school-age children
18
with state-of-the-art play structures, a multi-purpose lawn area, a vine-shaded
pavilion, and a community garden. This 23,000 square foot facility is now a
popular destination for kids and families alike. This project was honored with a
Beautification Award from San Francisco Beautiful.
KidPower Park
After identifying the need for additional recreational facilities in their community,
local youth, through a series of appearances before the city's Recreation and
Park Commission, successfully advocated for the acquisition of new parkland.
Flanking an entry courtyard featuring a cast-iron fountain and palm trees, the
park contains two separate playgrounds for pre-school and school age children.
Directly behind the courtyard is a small community garden. Design elements
reflect the Mission District's predominantly Central and South American cultural
influences. The primary colors are vibrant reds and greens, and plants of tropical
origin create a lush landscape setting. The metal fencing and arbors defining the
park's perimeter and interior spaces were enhanced with metal artwork depicting
corn, tropical flowers, and other traditional symbolic imagery.
To honor and recognize the spirited effort that had driven this project from the
beginning, the City of San Francisco's Recreation and Park Commission
approved naming this small vest pocket park on Hoff Street "KidPower Park".
The park opened with much youthful celebration on September 18, 2004. This
project was chosen for a Distinguished Project Award by the American Public
Works Association and a Beautification Award from San Francisco Beautiful.
Bureau of Construction Management
ARCHITECTURAL CONSTRUCTION SERVICES
All building construction, big or small, belongs to the Bureau of Construction
Management's Architectural Construction Services Section. The Section's
engineers and inspectors manage construction contracts for many City
departments. Project types range from parking garages to libraries to fire
stations. The engineers handle new buildings as well as small renovations.
Keeping projects on schedule, within budget, and ensuring that a quality building
is built are all part of the Section's commitment to service excellence. The
Architectural Construction Services Section ensures that public buildings are built
according to latest construction codes, safely, on time and within budget. By
doing so, the engineers ensure that the public's tax dollars generated from bond
programs are used efficiently.
SEWER REPLACEMENT PROJECTS
The Bureau of Construction Management's General Construction Services
Division construction management of various construction projects for the San
19
Francisco Public Utilities Commission's Sewer R&R and CIP Program for
compliance with contract plans and specifications. Besides ensunng the quality
of the construction performed by private contractors, a staff of 20, including 9
engineers is responsible for keeping projects on schedule and within budget.
During this past year, the Bureau's General Construction Services Division
managed the replacement of 27 blocks of sewer mains. The construction value
for this year's sewer replacement projects totaled $4.9 million.
Bureau of Street Use and Mapping
STREET CONSTRUCTION COORDINATION CENTER
The Street Construction Coordination Center (SCCC) was created in 1999 to
minimize the disruptive impact of street construction on neighborhoods and the
traveling public. The SCCC has improved construction coordination, informed the
public of upcoming construction, and reduced uneven pavement on City streets.
In Fiscal Year 2003-04, the Electronic Permit and Information Center (EPIC)
system was fully embraced by municipal and utility excavators. This paperless
system has improved the Bureau's ability to review and issue permits within a
shortened timeframe. The time spent on public inquihes related to information on
approved permits continues to be reduced through the increased use of the
Department's web page link to the permit database. In Fiscal Year 2003-04.
6,367 permits were issued, representing 5.4 million square feet of construction.
Fiscal Year 2004-05 showed increased street excavation coordination planning
by nearly doubling (10 to 18 agencies) the number of utility agencies participating
in the 5-year Plan. The increased cooperation of the vahous agencies is clearly
demonstrated by nearly 50% of excavation projects having more than one
agency performing work. The cooperation reduces the number of cuts into the
street and minimized traffic disruptions. In Fiscal year 2004-05, 4.326 permits
were issued representing 7.4 million square feet of construction
AUTOMATIC PUBLIC TOILETS AND PUBLIC SERVICE KIOSKS
The Automatic Public Toilet program was developed because of a growing civic
concern about the lack of sufficient public toilet facilities in the City. The toilets
cost a quarter to operate, are designed to clean themselves automatically after
each use, and are fully accessible to people with disabilities. Free tokens
distributed by various non-profit organizations are given to those that could not
afford the 25-cent entry fee. This is a no cost program for the city In exchange
for the toilets, the city allows the contractor to install public sen/ice advertising
kiosks on City sidewalks. Advertising revenue generated by the kiosks pays for
the installation and maintenance of the toilets. There are currently 25 Automatic
Public Toilets in operation, in addition to one in the planning or construction
20
phase. Since the installation of the automatic public toilets in 1995, DPW has
recorded more than 4.1 million flushes.
During Fiscal Year 2003-04 DPW approved the installation of six Public Service
Kiosks completing the contractual obligations related to the operation of 25
Automatic Public Toilets. A toilet location for the Haight Ashbury neighborhood
continued to be vetted to the community.
During Fiscal Year 2004-05 the City the number of Toilets installed did not
increase and the Department focused on improved operational reliability through
inspections and the review of training programs conducted by the contractor for
its maintenance staff.
NEWS RACK PROGRAM
Sidewalk clutter caused by free standing news racks is a problem, which can be
an eyesore and make it difficult for residents, visitors, and people with disabilities
to traverse our sidewalks and enjoy our City. DPW is responsible for
administering the City's News Rack Ordinance, which aims to reduce the amount
of sidewalk clutter associated with freestanding news racks, by requiring Fixed
Pedestal News Racks in many parts of the City, instead of the individual free
standing racks.
In Fiscal Year 2003-04, the proposed placement of the pedestal units were
postponed as the City and city newspaper publishers developed an agreement to
settle the dispute regarding the Fixed Pedestal Newsrack Contract. The Contract
commenced in Fiscal Year 2004-05 with the installation of fixed pedestals in the
Market Street and Financial District Pedmount Zones.
Fixed pedestal installation information
Pedestal Zone
FY Installation
Information
Number of new
Pedestal Units
Number of
Freestanding
racks removed
Funds
generated
Market St.
Phase 1
FY 04/05
107
900
$25,000
Financial
District Phase 1
FY 04/05
18
110
$3,240
STREET-USE PERMITTING PROGRAM
DPWs Street-Use Permitting Section ensures that city sidewalks and streets are
safe and accessible. Obstructions on the sidewalk, such as planters, tables and
chairs, or building construction material, can impede travel. DPW is responsible
for permitting uses of the public right-of-way for sidewalks and roadways to
ensure that objects on the sidewalks are permitted under City ordinances. The
21
Bureau issued 8,199 permits Fiscal Year 2003-04 and issued 10 284 permits in
2004-05.
Items that might be found on city streets include:
• Cafe Tables and Chairs
• Display Merchandise
• General Excavation
• Underground Tank Removals or Abandonment
• Public Pay Telephones
• Banners
• Signs
• Major and Minor Encroachments
• Special Sidewalk Surfaces
• Sidewalk Improvements (new sidewalks and driveways)
• Over-wide Driveways
• Street Space
• Temporary Occupancy
• Mobile Storage Containers
• Debris Boxes
• Flower Markets
SUBDIVISIONS AND MAPPING
The Subdivisions and Mapping Division is responsible for official City map data
The Bureau reviews and processes applications for new subdivision maps,
condominium conversions, lot line adjustments, certificates of compliance,
records of surveys, street name changes, street vacations, and street grade
changes. Each of the changes to the official City map must be recorded with the
City Recorder's Office after review and approval by DPW and must be in
compliance with the San Francisco Subdivision Code and the California
Subdivision Map Act. DPW coordinates with the City Planning and Building
Inspection to assure that conditions on the development of any parcel of land
within the City are complied with prior to being officially recorded.
DPW is essentially the City's official custodian of official data related to every
piece of land within San Francisco. The department is legally charged with
assuring compliance with the California Subdivision Map Act and the San
Francisco Subdivision Code. Our customers are property owners, developers,
engineers, land surveyors and the general public who have an interest in new
subdivisions, street vacations, street renaming and official datum. It is our
responsibility to maintain the integrity of the official City map. In Fiscal Year
2003-04, the Subdivision and Mapping Division received 452 map applications
and recorded 395 maps. In Fiscal Year 2004-05, the division received 543 maps
and recorded 311.
22
UTILITY UNDERGROUNDING PROGRAM
DPW's Undergrounding Program moves overhead utility wires into underground
conduits under streets and sidewalks throughout the City greatly improving
aesthetics and lighting on City streets. Each underground district is created by an
ordinance, which mandates that utility companies, such as PG&E, Pacific Bell,
cable TV, and other telecommunications companies, pay for moving their own
facilities. The City is responsible for the provision of streetlights in these
underground districts.
In Fiscal Year 2003-04, 3.99 miles of overhead utility wires and poles were
removed and the DPW Underground Program installed 45 new streetlights.
In Fiscal Year 2004-05, 3.43 miles of overhead utility wires and poles were
removed and 71 new streetlights were installed.
Office of Financial IVIanagement and
Administration
Deputy Director, Robert
Carlson
Number of Employees who Participated
in Training Activities
1,700
1,739
1,650
1,600 ^
1,500
1 ,400 -
1,300
2005-06
(projected)
TRAINING AND DEVELOPMENT
The long-term professional
training and development of staff
is key to ensuring that the
department fulfills one of its core
values of providing quality
customer service. In addition to
annual performance evaluations
for each employee, DPW's
leadership supports training goals and objectives established by the
department's Staff Training and Development Unit. This unit, established in 1996,
provides a full service training program available to all employees and other city
departments for career enrichment and guidance, customer service training, and
skills training. In addition, the DPW Operations Yard has developed an
"Operations Resources Center" or "Training Trailer" where workers enjoy access
to job training, computer classes, job announcements, instructional videos,
career services and more. Formerly, training mostly was provided off-site and
was difficult to access by the department's trades and street cleaning crews.
23
Typical courses include:
■ Quality, process improvement and customer service training
■ New Employee training with a focus on customer service
■ New Supervisor's Academy
■ Seven Habits of Highly Effective People Training
■ Diversity and sexual harassment/discrimination prevention training
■ Computer software training
■ Project Management Training (comprehensive training for engineers
and architects interested in pursuing a project management career at
DPW)
■ Project Management Training for existing Project Managers to learn
current best practices.
■ People Reading: Can They Hear What We're Saying'?
■ Resolving Conflict
■ Team Building
■ Project Managers also receive education credits through the
department to participate at U.C. Berkeley Extension s Project
Management Certification Program
Supervisor Academy
Supervisor Academy is a comprehensive training program designed to provide
participants with information on supervisory skills tailored to the needs of
Operations staff. Supervisor Academy is a certificate program that is conducted
two to three times per year. The program was developed in support of the
departmental core value of continuous improvement. The program is intended
for those currently in supervisory positions and those interested in applying for
supervisory positions. The program focuses primarily on leadership skills and
human resources issues. Our leadership modules include communication skills,
resolving conflict, delegating and training, coaching and motivating teams. Our
human resources issues modules include personnel procedures, writing and
delivering performance appraisals, progressive discipline, stress and personal
management and recognizing and handling drug and alcohol abuse. The
program also contains a finance and budget piece as well as computer skills
classes.
7501 Environmental Service Worker Apprenticeship Training Program
DPW has revitalized its 7501 Environmental Service Worker Apprenticeship
Training Program to provide opportunities for people with munimal work skills to
join DPW's workforce and acquire the skills needed to become general laborers
and gardeners in an apprenticeship-training program. The revised program is a
unique partnership between DPW and Local 2615 apprenticeship training
program and it combines hands-on work expehence, a tailored state-approved
apprenticeship program and supportive skills training. The two-year program is
24
both comprehensive and rigorous. Trainees are required to acquire a minimum of
three thousand work hours and attend six weel<s of training locally and at the
Union's Training Center located in San Ramon. Those successfully completing
the program will be qualified to participate in the city's exams for general laborer
and gardener positions and will also be eligible for union positions within the
State.
The overall goals of the program are to:
■ Support the community by providing full time jobs and skills training
with long-term career opportunities
■ Build a local skilled workforce for the many future construction projects
in San Francisco and the state
■ Continue to grow a stronger DPW workforce to provide services to San
Francisco
Emergency Preparedness and Response
During 2003/04 & 2004/05 the emergency management program furthered the
department's mission to increase its readiness to efficiently and effectively
respond to emergency situations. The department:
■ Conducted a functional Earthquake Exercise on April 20, 2004, which
focused on DPW's Plans and Intel Plan and on the flow of information and
the creation of situation status reports using ETeam, the City's emergency
management computer program. The exercise resulted in DPW receiving
a Homeland Secuhty Grant to integrate our databases so that more
effective reports and maps could be produced efficiently.
■ Sent "Building Safety Assessment" team leaders to training from the
State's Safety Assessment Program (SAP). This training educated DPW
workers about how to most effectively work with other departments and
outside agencies to build a team of certified SAP evaluators.
■ Participated in the Office of Emergency Services (OES) Emergency
Operations Plan Task Force that resulted in the EOP part one adoption in
January 2005 by the Disaster Council. Next fiscal year the Emergency
Management Program goals include updating and aligning Department
Response Plans, and participating in trainings and exercises with the
National Incident Management System released by the Department of
Homeland Security on March 1, 2004 and the National Preparedness Goal
released in March 2005.
25
Fiscal Year 2003-04
SOURCES OF FUNDS
USE OF FUNDS BY BUREAU
street Use and Urban Forestry Architecture
Mapping $8,081,195 $13,067,368
Construction $10,642,581
Management
$17,369,929
Street Environmental
Servi
$30,859,536
■ Architecture (9%)
■ Building Repair (1?!))
□ Engineering (17%)
□ Street Environment
Services (21%)
■ Street and Sewer
Repair (11%)
□ Construction
IVlanagement (12°/
■ Street Use
and iVlapping (7%
□ Urban Forestry (S'j)
27
[SCAL YEAR 2004-05
SOURCES OF FUNDS
Grants/Bonds/
Other Departments
$106,378,425
Gas Tax/ Road Fund
526,484.491
□ General Fund (14%)
■ Gas Tax Road Fund (17%)
□ Grants/Bonds/Other Dept. (69%)
USE OF FUNDS BY BUREAU
■Architecture (9%)
■ Building Repair (19%)
□ Engineering (16%)
□ Street Environmental
Services (21%)
■ Street and Sewer
Repair (11%)
□ Construction
Management (12%)
■ Street Use
and Mapping (7%)
□ Urban Forestry (5%)
28
Services provided by the Department of Public Works
28-CLEAN Customer Service Line
Adopt-A-Street Program
Automatic Public Toilets
Clean Streets Enforcement
Club DPW
Community Clean Teams
Condominium Conversion
Curb Ramps
Disability Access
Graffiti Removal
Graffiti Watch
Green Patrol
Maintenance of Public Buildings
Median Maintenance
Mechanic
News Rack Program
Permits
(Trees, Street-Use & Excavation, Sidewalk Encroachment)
Pothole Repair
Sidewalk/Roadway Inspections
Street Construction Coordination
Street Parks
Street Reconstruction
Street Repair
Street Resurfacing
Street Trees (City-owned)
Subdivision and Mapping
Utility Undergrounding Program
Produced by DPW's Office of Communicatioij
and Public Affairs
When you drive down a city street, take a stroll on the sidewalk, or enjoy
the shade of a city-owned street tree, you are benefiting from the many
services provided to you by the San Francisco Department of Public Works.
RTMENT OF PUBLIC WORKS
ANNUAL REPORT 2005-2006
San Francisco Department of Public Works
2005-2006 Annual Report
Mayor
Gavin Newsom
Department of Public Works Director
Fred V. Abadi, Ph.D.
Mission Statement
"Improving the Quality of Life in San Francisco'
We are dedicated individuals committed to teamwork, customer service and continuous
improvement in partnership with the community.
wy\n/\/.sfdpw. org/41 5-28-CLEA N
DPW Annual Report 2005/2006
TABLE OF CONTENTS
INTRODUCTION
A Message from the Director 3
OPERTATIONS BUREAUS
Bureau of Street Environmental Services
28-CLEAN Customer Service Line 4
Graffiti Removal 4
Mechanical Street Cleaning 5
Community Engagement 5
Volunteer Programs 6
Bureau of Urban Forestry
Planting and Maintaining Street Trees 8
Median Beautification and Maintenance 9
Bureau of Street and Sewer Repair
Pothole Repair & Patch Paving 1 1
Sewer Repair 1 1
Trench Paving 1 1
Asphalt Plant 12
Bureau of Building Repair
Building Repair 12
ENGINEERING & ARCHITECTURE SERVICES
Bureau of Architecture 14
Bureau of Engineering
Engineering 14
Street Resurfacing Program 18
Disability Access 19
Landscape Architecture 19
Bureau of Construction Management
Architectural Construction Services 21
Sewer Replacement Projects 21
DPW Annual Report 2005/2006
1
Bureau of Street Use and Mapping
Reorganization 22
Inspection and Enforcement Division 22
Street-Use Permitting Program 23
Subdivisions and Mapping 23
News Rack Program 24
Utility Undergrounding 25
Automatic Public Toilets and Public Service Kiosks 26
OFFICE OF FINANCIAL MANAGEMENT AND ADMINISTRATION
Financial Management and Administration Divisions
Personnel 25
Computer Services 26
Finance and Budget 26
Business Services 26
Environmental Health and Safety 27
Training & Development 27
ORGANIZATIONAL CHART 28
FINANCIAL INFORMATION
Sources of Funds & Use of Funds by Bureau 29
DPW Annual Report 2005/2006
2
A MESSAGE FROM THE DIRECTOR
This past year at the Department of Public Works has been a
challenging and productive one. With a workforce of more than
1 ,500 employees, the department continues to provide critical city
services to more than 800,000 residents and a commuter and
visitor population of well over one million every day. DPW's
services include street construction and resurfacing, planting and
maintaining city-owned street trees; designing, constructing and
maintenance of city-owned facilities, conducting sidewalk and
roadway inspections, constructing curb ramps, providing
mechanical street cleaning, removing graffiti from public property,
and leading volunteer activities that clean and green our City.
In fiscal year 2005-2006, DRW successfully completed several award winning capital
improvement projects including the Central Freeway Replacement Project (Octavia Boulevard)
and the Harding Park Municipal Golf Course Project. DPW has also provided architectural,
engineering, and project management services on some of the City's largest projects, including
the Palace of Fine Arts, the new California Academy of Sciences, the Laguna Honda
Replacement Project, and several parks and playgrounds throughout the City.
To raise the standard of service provided by frontline staff and to develop and sustain our
relationship with key community and merchant groups, our department hosted its third Clean
and Green City Summit. The event was a success with a sold-out venue and with an energized
group of city residents, community leaders, merchants, city government leaders and frontline
staff who provided critical feedback that will allow us to create change, raise standards and
improve city services.
As a public service organization, we understand that our first priority is providing seamless and
quality service to our customers. The only way we accomplish this is through our dedicated and
diverse staff. I thank them for their hard work in completing successful projects, building
relationships with the community, and for enthusiastically starting new ones. On that note, I
proudly present our 2005-2006 Annual Report.
If you have questions, comments, or need additional information about the Department of Public
Works, please log on to www.sfdpw.org or contact my office at (415) 554-6920. Continued
feedback is an important element to the success of DPW and I look fonA/ard to hearing from you. |
Sincerely,
Fred V. Abadi, Ph.D.
Director of Public Works
DPW Annual Report 2005/2006 3
I
Operations Bureaus
Deputy Director, Mohammed Nuru
Bureau of Street Environmental Services
28-CLEAN CUSTOMER SERVICE LINE
DPW established its 28-CLEAN
customer service line in 2001 .
i 28-CLEAN provides the public
with an easy to remember
! telephone number to report trash
accumulation, illegal dumping
and graffiti. The results:
increased and faster customer
service. This fiscal year, 28-
CLEAN processed nearly 90,000
calls from the public. Twenty-one
percent were non-DPW-related
calls for service, which
department routinely forwards to
appropriate agencies. The
number of non-DPW calls has
increased significantly, in part
due to the ease of reporting to
28-CLEAN. Next year the city
will implement SF311, a 24-hour, seven day a week Customer Service Center The Bureau has
worked closely with the SF31 1 team, and DPW will take part in the initial launch in Fiscal Year
2006/2007. 28-CLEAN will continue to operate by dispatching crews when calls for service are
received through SF311.
GRAFFITI REMOVAL
In 2004, the City's Graffiti Ordinance was amended
requiring private property owners to abate graffiti from
their property within 30 days of notification by DPW. This
signified a shift in DPW's program, which previously had
provided paint to owners and abated graffiti on private
property once per year. This is the first time DPW has
had a legal foundation to compel private property owners
to abate graffiti. DPW now is responsible for notifying
private property owners through a Notice of Violation of
the Graffiti Ordinance via certified mail. DPW's Graffiti
unit notified 1,664 private property owners of being in
violation of the City's Graffiti Ordinance in 2004/2005. The
28Clean Calls for Service by
Supervisorial District
FY 2005-2006
Citywide
7%
Dist. 11
Dist. 10 / ^1
10% / >v ^
Dist. 1
60-, Dist 2
^^^^ 4%
Dist 3
11%
1 Dist- 4
4%
Dist. 9 1
10% Y ^^fi
:^ <;t 5
Dist. 8 ^^^^ /
8% / ... ,
Dist. 7
3%
Dist 6
2r-
DPW staff painting out graffiti
on a public Irtter receptacle
number of violations increased to
DPW Annual Report 2005/2006
4
Graffiti Removal
3,792 for 2005-2006. DPW is also
working toward implementing Mayor
Newsom's directive that all public
property graffiti be abated within 48
hours. To that end, DPW crafted
maintenance agreements with the
Municipal Transportation Agency and
the SF Public Utilities Commission to
abate graffiti on their properties in the
right of way. DPW is developing a
rigorous reporting system to document
and bill the work appropriately. DPW's
Graffiti unit abated 10,195 street
structures in fiscal year 2004/2005 and that number increased to 16,201 in 2005/2006.
30,000
25,000
20,000
10,195
16,201
rt
10,000
n
1,664
1^
m 3,792
P r
■ 5,200
1 r
Projection 2006-2007
□ Private Property (Notice of Violation) □ Street Structures
MECHANICAL STREET CLEANING
Mechanical Street Sweeping is the backbone of DPW's
street cleaning program. Currently, more than 90
percent of all City streets are swept mechanically at
least once a week, with several being swept seven
times a week. DPW cleaned more than 150,000 curb
miles and removed more than 24,000 tons of debris
from San Francisco's streets this fiscal year. DPW
developed standards for its mechanical street cleaning
program in accordance with the voter-mandated
Proposition C in 2004. In May 2005, DPW and the City
Controller's Office published the Street Maintenance Mechanical street sweeper on
Standards Manual and Evaluation Form and began octavia Boulevard
evaluating the effectiveness of its mechanical street cleaning program using a three-point scale.
It was found that many areas were clean both before and after while other areas were found to
be dirty both before and after mechanical sweeping. The Bureau has plans to evaluate the
mechanical sweeping program in depth next fiscal year and make the necessary changes to
reflect both the changing needs and demographics of the city. In addition, DPW now posts
street cleaning and maintenance schedules on its website, www.sfdpw.org.
COMMUNITY ENGAGEMENT
Clean and Green City Summit
DPW hosted its third Clean and Green City Summit on February 15, 2006. The Summit teamed
up a coalition of city residents, community leaders, and merchants with city government leaders
and frontline staff with the goals of engaging the community and raising the level of service
provided by frontline staff. Over 300 representatives from more than 200 public, private and
DPW Annual Report 2005/2006
5
non-profit organizations attended this sold-out event. Summit leaders included Mayor Gavin
Newsom, City Administrator Ed Lee; members from the Board of Supervisors, Mohammed
Nuru, DPW Deputy Director; Marshall Foster, Director
of City Greening; Gia Grant, Director of SF Clean City
Coalition; and the summit financial sponsors Pacific
Gas and Electric Company and Norcal Waste Systems,
Inc.
The theme for the Summit was "World Class City /
World Class Standards" and participants were asked to
attend two of 12 workshops held throughout the day.
Topics included: Urban Forestry plans to plant 25,000
new street trees by 2010; Building a Comprehensive
Citywide Greening Program; Community Benefit
Districts; Schoolyard Gardens; Enforcement; Moving Toward Zero Waste: and Improving our
Plazas and Gateways in the City. Recommendations Mohammed Nuru, dpw Deputy Director
developed by participants have been shared with all leading the Enforc ement worVshop
relevant city departments to start creating change and
raising standards.
Adopt-A-Street Volunteers
1.544
Calendar Year
VOLUNTEER PROGRAMS
Adopt-A-Street
The Adopt-A-Street Program is a
public/private partnership between the
City and its merchants and residents
to keep our sidewalks clean and
beautiful. The program is simple:
groups or individuals agree to adopt a
block and take responsibility for
keeping it clean (of litter, graffiti and
illegal dumping), and DPW provides
free cleaning supplies, trash pick up, support for neighborhood clean ups and coordinates public
recognition. Adopt-A-Street and the Street Parks programs are tracked in the Adopt-A-Street
database.
Street Parks
Street Parks is a partnership between DPW and the San
Francisco Parks Trust that supports urban greening and
community-management of public spaces. There are
numerous undeveloped public open spaces in our City,
such as vacant lots, rights-of-way, street medians and
weedy hillsides. Some of this urban open space is in
DPW Annual Report 2005/2006 6
A Street Park in Noe Valley on 27 * Street
disrepair and experiences illegal dumping and other unhealthy activities. A Street Park is a
community-managed open space that can be a school garden, a neighborhood beautification
project, a right-of-way stairway, or a community garden. It shows that the community cares
about its neighborhood and all of its environment. During 2005-2006 the Street Parks Youth
program (SPY) was started. SPY is a youth program that engages high school students in an
educational series of service-learning projects in Street Parks. Since the Street Parks program
began to work with neighborhood groups in 2002-2003, 33 gardens were developed, including
nine new street parks this past year.
2005-2006 New Street Parks
• Bridgeview Garden (Bridgeview Drive at Newhall Street)
• Mission Terrace Bridge Garden (San Jose Avenue at Theresa Street)
• Mayflower Garden (Mayflower Street at Bradford Street)
• Market-Merritt-Danvers Garden (Market Street at Merritt and Danvers Streets)
• Pacific Edge Island (48^^ Avenue between Santiago and Taraval Streets)
• Palou-Phelps Mini Park (Quesada Avenue at Phelps Street)
• 16*^ Avenue Tiled Steps (Moraga Avenue at 16**^ Avenue)
• Guerrero Street Medians (Guerrero Street at Cesar Chavez Street & Guerrero from
Cesar Chavez to Duncan Street)
• Wheeler Avenue Garden (End of 200 block of Wheeler Avenue at Hester Avenue)
Community Clean Team
Clean Team Volunteers
5,000
4,000
3,724
4.500
The Community Clean Team is a highly successful neighborhood beautification volunteer
program. In 2006, 3,724 volunteers joined the team and picked up 39 tons of debris. In addition,
volunteers and city crews
swept and cleaned more than
200 blocks of sidewalk, curbs
and alleyways; planted 765
trees and plants; and
manually cleaned nearly 300
tree basins. The program
dedicates an entire month to
a supervisorial district with
DPW and other city
departments performing
various street cleaning and
neighborhood beautification
work. At the same time,
volunteers from throughout the district clean and revive their neighborhoods according to the
needs and character of each district.
As part of the program, a Saturday is dedicated to beautifying various parks throughout the
district, while another Saturday is dedicated to cleaning school campuses and surrounding
DPW Annual Report 2005/2006
7
neighborhoods. Several city departments have signed on
as official partners of the Clean Team, including the
Recreation and Park Department, the Department of
Parking and Traffic, the Shenffs office. MUNI, the
Mayor's Office of Neighborhood Services, the Police
Department, the Department of the Environment, and a
new volunteer outreach program, SF Connect. Norcal
Waste Systems, Inc. and the SF Clean City Coalition
have partnered with and supported the Community
Clean Team since its inception in 2001 to conduct the
Gigantic 3 Program, which offers residents bulky item
Community Clean Team volunteers drop off during their disthct's Clean Team month. In
in District 2 2006, 163.3 tons of debns was collected at the events,
with 57 percent being diverted from the landfill and
recycled or composted. DPW's non-profit partner has also helped grow the Community Clean
Team by providing outreach and education to disthct residents, businesses, and community
based organizations. Beginning in 2007, the Clean Team will be held on one Super Saturday
each month, with neighborhood, parks, and school cleanups happening simultaneously
throughout a supervisorial district.
Graffiti Watch
I DPW's Graffiti Watch Program is a citywide volunteer
I effort to prevent and remove graffiti from public
; property, including street furniture such as post boxes,
; street signs, litter receptacles, utility poles and other
surfaces that taggers deface. Launched in February
2005, the program's goal is to keep San Francisco's
streetscape graffiti-free through vigilant community
involvement. DPW, working with the citywide Graffiti
Advisory Board, the Police Department and community
leaders, empowers residents to take ownership of their ^ ^ . , .
• . . . . r^r^... .- i ■ • J 1. 1 _] Graffiti Watch volunteers
neighborhoods. DPW supplies the training and tools and ^^^^^.^^ 3^3(1^9 9,3^^,,
volunteers commit to keep a four-block area around
where they live, work or go to school graffiti free for a
period of two years. Volunteers include residents,
businesses, neighborhood improvement associations, and high school volunteer groups
Bureau of Urban Forestry
DPW created the Bureau of Urban Forestry in 2002 to specifically address the need for
coordinated management of street trees and landscaped medians. The Bureau's programs are
focused on increasing the number of trees, maintaining and protecting existing trees and
DPW Annual Report 2005/2006
8
landscapes, and supporting the greening efforts of residents tlirougli urban forestry permits,
outreach, and code enforcement.
street Tree Plantings
□ Other
□ DPW
2006-07 (projected)
2005-
2,000
trees
PLANTING AND MAINTAINING
STREET TREES
Currently, DPW maintains about
30,000 street trees while private
property owners and other agencies
maintain over 60,000 street trees. In
2006, the bureau pruned more than
street trees, planted 1,352 new street
and processed 1,175 tree planting
permits for private property owners. In
addition to regularly scheduled
maintenance duties, arborists respond to emergency calls regarding fallen trees and limbs,
frequent during winter storms, to protect public safety for both DPW-maintained and private
street trees twenty-four hours a day, seven days a week.
^ \^ ^
^ ' vjTK^™ ^ significant increase in tree planting which began in
2005-2006 will continue in 2006-2007 due to increased
funding through Mayor Newsom's Greening Initiative and
fines paid for unpermitted tree removal or injury. In March
2006, DPW led efforts for San Francisco's Arbor Day
activities where hundreds of trees were planted in District
4 around A.P. Giannini School. In addition, a memorial
Cork Oak tree was planted on Van Ness Avenue honoring
civil rights leader Rosa Parks.
Mayor Newsom joins Director Fred Abadi
and city department heads to plant a tree
durina SF Arbor Week 2006
MEDIAN BEAUTIFICATION AND MAINTENANCE
BUF tree planting
DPW began beautification projects on several medians in the City in
2005-2006. These projects give the street a unified, cohesive feel,
and provide a reprieve from traffic and concrete. The outcome is a
fresh, unified appearance on many of our medians.
Lombard Street
The beautification work along Lombard Street was completed this
year with plantings between Webster Street to Richardson Street.
The center median for the entire length of the State Highway 101
section of Lombard is now improved with the installation of irrigation
DPW Annual Report 2005/2006
9
] lines and clocks and the planting of shrubs and vines. The hedge is Japanese boxwood, which
I is maintained with regular cutting to create a consistent and formal shape. The vine on the light
poles is English ivy, which is fast growing, self-climbing and will mask the concrete poles
Junipero Serra Boulevard
I
I Junipero Serra Boulevard is a major gateway into San Francisco s southwestern neighborhoods
• from State Highways 1 and 280. The median was in poor condition with dilapidated asphalt and
[ trees in declining health. Working with other public works bureaus, more than 48,000 square
j feet of asphalt were removed from the center median from Winston to 19" Avenue and was
replaced with crushed rock and about 100 new trees. Trees planted are Liquidambar styraciflua.
commonly known as liquidambar, and Eucalyptus ficifolia, commonly known as flame tree.
Hanging Baskets
DPW began testing a Hanging Basket Pilot Project in
FY 2005-2006. San Francisco is one of the first cities to
install hanging baskets as a city-sponsored
beautification initiative. The goal of the project is to
establish an effective model for expanding the use of
hanging baskets to major streets and neighborhood
shopping streets in the coming years. Twenty flowering
baskets filled with "winter flowers" such as begonias,
hyacinthus, narcissus and others have been hung
around City Hall and Hallidie Plaza near the Powell
Street cable care turnaround. DPW plans to install
additional hanging baskets around Civic Center Plaza in
2006-2007.
Cement Repairs
DPW Urban Forestry utilizes Sales Tax funds to provide
cement repairs around City maintained trees including
sidewalks, curbs and gutters damaged by tree roots.
The Cement Shop provides repairs for right-of-way
street structures such as stairways, landings, retaining
walls, and walkways using Gas Tax funding. Our
Cement Shop also cuts new sidewalk basins for new tree
plantings. They also provide sidewalk improvements for
many City facilities. They are currently in the process of
improving access to various facilities by installing curb
cuts, sidewalk bulbous and cutaways. Our goal is to
promote public access, maintain proper tree basins and
minimize tripping hazards on City right-of-ways.
DPW Annual Report 2005/2006
10
Bureau of Street and Sewer Repair
POTHOLE REPAIR & PATCH PAVING
Potholes in our streets are a hazard to
the public and impede the efficient
commerce necessary for the City's
economic health. DPW finds these
holes and repairs them quickly to
minimize the danger they can cause.
DPW's Asphalt Plant provides
materials to make these repairs. DPW
informs the public on how to report the
location of potholes and tracks its
progress in getting the defects
Square Feet of Patch Paving
372,122
414,921
45IU1Q0
2006-07 (projected)
repaired. DPW keeps the streets of the City safe for the
motoring public, bicyclists, pedestrians and commercial
vehicles. The department sometimes patch paves, which
covers a larger area when multiple potholes are present.
DPW crews find more than 95% of the potholes that are
repaired. DPW has initiated a system to survey the City
by supervisorial district and through the use of computer
driven listings, the department has inspected and repaired
every block in the City. This effort has resulted in a major
drop in customer calls for service.
BSSR crew repairs pothole
SEWER REPAIR
The City's sewer system is composed of several treatment plants, large box storage structures
and an immense system of main and side sewer collection pipes located under City streets.
Broken sewer pipes cause street cave-ins, which are a hazard to the public and to property.
DPW performs street and sewer repairs at the direction of the Public Utilities Commission. DPW
keeps the sewers of the City repaired so that sewage
backups, street collapses and basement flooding is
minimized. DPW is able to effectively respond and
provide service to the City 24 hours a day, 7 days a
week.
TRENCH PAVING
DPW Annual Report 2005/2006
\ ;
A variety of agencies and contractors excavate trenches in City streets in order to install repair
and maintain utilities. To reduce the inconvenience and danger to the public that such open
trenches create, DPW paves back trenches to conform
to a seamless and smooth street. Utilizing the DPW bssr crew repavmg trench
Municipal Asphalt Plant, the department is able to
respond to requests for paving rapidly, reducing the time open trenches are unpaved
ASPHALT PLANT
' The Municipal Asphalt Plant produces
hot asphalt for DPW crews to pave City
streets. In 2004, DPW installed two hot
asphalt storage silos that allow the plant
to operate continuously to produce all of
the asphalt required for a day's paving
operations in addition to storing excess
asphalt material for emergencies. The
Hot Asphalt Production in Tons
40000
30000
20000
silos allow for more cost-effective and energy efficient
asphalt production, allow the plant to serve larger
projects than was previously possible, and extend the
life of other plant equipment by limiting the start-stop
cycling of the plant. In addition, matenal is produced and
stored in the silos for use on night and weekend paving
projects without activating the entire asphalt plant
BUREAU OF BUILDING REPAIR
The Bureau of Building Repair (BBR) provides quality professional construction, repair,
remodeling and facility management services to City-owned facilities BBR also provides
building operations, maintenance, and custodial services for DPW buildings and other City
departments. BBR provides emergency repair services 24 hours a day. This sen/ice is
especially valuable for the Police and Fire departments as well as other 24-hour operations By
working on time and within budget, San Francisco residents enjoy accessible, safe and dean
public facilities that meet federal, state, and city code. BBR plans to hold a customer service
summit to engage client departments and improve their service to them.
DPW Annual Report 2005/2006
12
ARCHITECTURE AND ENGINEERING BUREAUS
Deputy Director, Robert Beck
ARCHITECTURE
The Bureau of Architecture's (BOA) mission is to provide architectural services
from planning through design and construction for City Departments. The bureau
experienced an increase in demand for services in 2005-2006, and added six
architectural positions.
In 2005-2006, BOA's clients included the Recreation and Park Department, the
San Francisco Public Library, the Unified School District, and Administrative
Services. Projects ranged from studies for the Hall of Justice Replacement, the
drafting of the City's first 10-Year Capital Plan, and space planning studies for
numerous City relocation efforts. The Job Order Contract Program continues to
expedite construction of small to medium sized building projects, tied to annual
capital funding. The program has successfully completed $3.9 million worth of
construction. With its predetermined unit costs, on-call contractors and need for
minimal design, it has proven to be an asset for the Department in terms of
customer satisfaction.
HIGHLIGHTS OF ARCHITECTURAL PROJECTS
Minnie and Lovie Ward
Recreation Center Construction
Minnie and Lovie Ward Recreation Center
Construction began on the $10.8 million
replacement of one on San Francisco's largest
community facilities in early 2006.
Eureka Valley Recreation Center
A $3.5 million renovation was completed on
this facility in early 2006.
Upper Noe Valley Recreation Center
The construction contract for the $6.7 million renovation and structural rebuild of
this major recreation center was awarded in June 2006.
The Completed Eureka Valley
Recreation Center
The Completed Upper Noe Valley
Recreation Center
DPW Annual Report 2005/2006
13
The City's Capital Program
Teaming with staff from the General Services Agency and the Mayor s Office,
BOA planning staff played a significant role in the development of the City's
redefined Capital Program. This effort included the development of the first 10-
year Capital Plan that identified the major capital needs of all Departments; the
creation of a new "Facility Resource and Renewal Model" which helps project the
needs and costs of facility systems renovations and replacements; and started
the development of a citywide database for facilities management.
Bureau of Engineering
DPW's Bureau of
Engineering (BOE)
provides planning,
design, and consulting
services to City
departments and
assists in the
management of City
streets, infrastructure
and various City
structures and
recreational facilities.
The Bureau is
responsible for
assuring that projects
are completed on
schedule, adhere to
Design Service Allotments
Other agen
:ies
Municipal "ll"'
Railway
^\ Public Utiiit)es
Parking and /^^^^
\ CommissKxi
Traffic /
Recreation and \
Public Works
26%
applicable codes and standards, and are within budget The Bureau applies
engineering analysis to help optimize use of capital and maintenance funding
Successful engineering projects enhance, improve and respect our community's
standard of living and quality of life.
During the fiscal year, BOE provided engineering and landscape architectural
consultation and design services to 24 City agencies.
BOE's Hydraulics provides planning, design, and consulting services for sewer
replacement through a 5-year Capital Improvement Program; responds to sewer
emergencies and flooding complaints; develops and maintains a Sewer
Geographic Information System; provides sewer and drainage design services to
other Departments; and assists the SFPUC in preparing the Sewer System
Master Plan.
DPW coordinates sewer replacement work with street repaving and other
reconstruction work. This provides efficient use of construction funds and
DPW Annual Report 2005/2006
14
minimizes the amount of disruption to businesses and neigliborlioods where
construction occurs. DPW implements the Sewer Geographic Information
System that provides accurate sewer information to designers, utilities and the
public rapidly. This results in lower design costs. The program makes San
Francisco's infrastructure more stable by replacing sewers, responding to sewer
emergencies, and providing sewer information so that policy makers can make
informed decisions about replacing San Francisco's infrastructure.
BOE Structural, Mechanical and Electrical provide engineering services to a
variety of clients such as the Recreation and Park Department, the Public Library
and SF PUC.
In 2005-2006, BOE played a major role in designing several SF PUC projects,
including upgrades to the Summit Pump Station and the Forest Knolls Pump
Station. These projects are part of SF PUC's Water System Improvement
Program (WSIP) and are funded by the 2002 voter approved Proposition A.
HIGHLIGHTS OF ENGINEERING PROJECTS
Juvenile Justice Center Replacement Project
DPW provided project and construction management on San Francisco's new
Juvenile Hall. The 90,000 square foot building replaces an outdated facility that
was constructed in 1950. The new building, which is anticipated to open in
September 2006, provides 110 sleeping rooms, with a capacity of up to 150
beds; and program space with educational, recreational, health care, religious,
food service, and visitation areas. The project will deliver significant
improvements to health and educational services for youth in the juvenile justice
system.
Improvements include a modernized
medical clinic with more beds and
increased safety and security; a learning
center with classrooms and a library that
approximate a regular school environment;
special education classrooms that will help
meet unique educational needs; greater
program space in units to facilitate
rehabilitative and therapeutic programs for
youth; streamlined layout of residential
units to augment safety and security; and
better heating and ventilation systems to increase comfort. These improvements
and additions will provide improved living conditions for young people detained at
Juvenile Hall and improved working conditions for Juvenile Hall staff.
DPW Annual Report 2005/2006
15
4th Street Peter Maloney Bridge
DPW provided project management, civil
engineering and construction management
for the retrofit of the Fourth Street Bridge.
The project involved seismically retrofitting
the bridge and its countenA/eight,
renovating its mechanical, electrical and
control systems, adding Muni light rail
tracks, reconstructing the historic Operator
House, and adding overhead power, while
maintaining the bridge's historic character.
Construction took place from April 2003
and construction is anticipated to be complete in August 2006. The bndge v.iii
open to vehicular traffic, bicycles, pedestrians, and marine traffic in September
2006. The bridge carries 5,200 vehicles per day and is raised approximately 35
times per month. JB Strauss, promoter of the Golden Gate Bridge, onginally
designed the lift span and mechanism. City Engineer, Michael O Shaughnessy.
who also designed the Hetch Hetchy water supply system and the Ocean Beach
Seawall, designed the bridge approaches.
San Francisco County Jail No. 3 Replacement Project
DPW provided project management,
construction management, and other
support services to the new 275,000
square-foot County Jail No. 3 (San Bruno
Jail). The project will be substantially
complete in August 2006. The replacement
project includes a new housing building, an
administrative building, vehicle storage
areas, three parking lots, upgraded
roadways, new heating, ventilation and air
conditioning systems, new electrical
services, full capacity electrical emergency generating system, new domestic and
fire water systems, sanitary sewage transport and pump systems and other
related infrastmcture improvements. The housing building contains four separate
housing pods, exercise yards, medical/dental/pharmacy facilities, and program
space such as classrooms, multipurpose rooms, inten/iew/counseling rooms, and
two libraries. The new County Jail No. 3 has 384 cells with housing capacity of
768 inmates.
DPW Annual Report 2005/2006
16
Alta Plaza Park
DPW lead a community planning process
for design and construction to renovate
Alta Plaza Park. Thanks to a partnership
between the Recreation and Park
Department and the Friends of Alta Plaza
Park, $ 1 million of improvements were
privately funded. These included the
resurfacing of existing tennis courts and
the construction of a new playground. The Recreation and Park Department
provided funding for an accessible path of travel to the playground, which is
anticipated to be complete in Fall 2006.
Highlights of Hydraulics Projects
During the fiscal year, the BOE Hydraulics completed 21 design projects and
provided engineering support during construction. Projects included:
■ Quintara Street (Emergency) Sewer Replacement
■ Sewer Work under West Portal Track Improvement Project led by MUNI
■ 18th/Texas/Mississippi Streets Sewer Replacement
■ Annie Street Emergency Sewer Replacement
■ Sewer Improvement under Bernal Heights Improvement, Phase II Project
■ Folsom/16th/Excelsior Sewer Replacement and Pavement Renovation
■ Teresita Sewer System Improvement
■ Shotwell and 18th Drainage Improvement
■ Vicente Sewer System Improvement Phase II
■ Summit Pump Station Upgrade (drainage work)
Summit Pump Station
The original Summit Pump Station, located near the intersection of Olympia Way
and Dellbrook Avenue, was built in 1953 and has exceeded its useful life and no
longer meets building and seismic codes. The new facility, designed by DPW's
Mechanical, Structural, Electrical, Architecture and Landscape Architecture
bureaus, will ensure that the safety, reliability and quality of the City's drinking
water system are maintained. The Summit Pump Station is used to pump potable
water to homes and businesses at higher elevations. Due to San Francisco's
topography, potable water is pumped mechanically to reservoirs at higher
elevations, and then distributed to the City's consumers via gravity flow.
Forest Knolls Pump Station
DPW also partnered with the SF PUC in the design of the Forest Knolls Pump
Station project. DPW was the project engineer and lead designer for the pump
DPW Annual Report 2005/2006
17
station and the SF PUC designed of the new storage tank. Construction will
begin in 2007.
Crocker Amazon Pump Station
The demolition of the old Crocker Amazon Pump Station and construction of a
new pump station was completed this fiscal year as part of PUC's WSIP. DPW
performed the Project Engineer role and Mechanical, Structural and Architectural
design of the facility.
San Francisco Zoo Groundwater Distribution Station
Construction of the City's first emergency potable groundwater distribution station
was completed this fiscal year and is located at the San Francisco Zoo. BOE
Mechanical and Electrical designed the facility and the Bureau of Building Repair
provided construction services. The ohginal well provided raw water to the zoo.
but has now been upgraded to provide approximately one million gallons per day
of potable groundwater for filling water tanker trucks, which will distribute water to
emergency response sites throughout the City in the event of an earthquake or
other disaster.
STREET RESURFACING PROGRAIVI
DPW maintains 12,458
street segments in the city.
A computerized program is
used to prioritize streets
that need work based on
street type, amount of
traffic, and the cost of
work. From this study, a list
of streets to be paved is
sent to utility companies for
coordination of work. If
utility work is necessary,
the paving is coordinated
Number of Blocks Paved by DPW
2006^7 (protected)
with this work to minimize the impact to
the neighborhood and to the dnving
public. Once all utilities have completed
their upgrades or new installations.
DPW paves the street and a five-year
excavation moratonum is placed on the
street.
DPW follows the excavation code,
which allows for improved street
DPW Annual Report 2005/2006
18
maintenance coordination; keeps the public informed of new street construction
projects; and minimizes construction impacts to the public. In high-density areas,
DPW sometimes works nights and weekends to minimize disruption to residents
and businesses.
Timely street paving improves the rideability of City streets for motorists and
bicyclists while increasing the life of the pavement.
DISABILITY ACCESS
DPW maintains approximately
7,000 intersections in San
Francisco. Some are not
accessible for people with
disabilities and some are
partially or fully accessible. All
public and private paving
projects and any work within the
curb return area are required to
provide code compliant curb
ramps.
DPW ensures that the entire intersection
is evaluated to provide curb ramps that
comply with the code and are properly
located. Curb ramps are essential for
pedestrian travel on City sidewalks for
seniors and people with disabilities.
Installing Code Compliant Curb Ramps
LANDSCAPE ARCHITECTURE
DPW provides landscape architectural design and consultation services to
agencies and departments responsible for the development, maintenance, and
renovation of the City's hghts-of-way, parks, squares, open spaces and some
landscaped areas. The work of the section improves the quality of life for City
residents by providing new and renovated parks with safe and accessible play
areas, and beautifully landscaped urban spaces and streetscapes throughout
San Francisco.
Number of Curb Ramps Installed
1,000 1,000
600
2004-05 2005-06 2006-07 (Projected)
DPW Annual Report 2005/2006
19
Highlights of Landscape Architectural Projects
24*'' and York Mini-Park
The deteriorated 24*^ and York Mini-Park will be transformed into a dynamic new
park, which is anticipated to open in November 2006. Located in the Mission
District, the park is poorly used due to a lack of programmed uses and poor
visibility.
The new concept was to design
the park as a children's play
space and this vision was
supported by the community
including the Lower 24'^' Street
Neighbors Association,
Neighborhood Parks Council
and Precita Eyes Muralists. The
design plays off the colorful
murals by transforming the
painted images into three-
dimensional sculptural forms. The play area will have contemporary play
equipment, including a three-way teeter totter, spinner cup and swing. A cun/ing
seat-wall will provide seating and a colorful pathway will lead to a mosaic tiled
serpent sculpture representing "QuetzalcoatI," the Mesoamencan feathered
serpent god (pictured above). The DPW designers collaborated with Precita Eyes
Muralists and a team of artists to ensure that the sculptural elements and play
structures enhance the existing murals.
Palace of Fine Arts Landscape and Lagoon Restoration
One of the City's most treasured landmarks, the
Palace of Fine Arts, had fallen into disrepair
over the years. The buildings needed attention
and the scenic lagoon needed dredging to clear
out debris. The lagoon banks had eroded to a
point where fences had to be erected as a
safety measure to keep visitors away.
This much needed restoration project will be
completed in several phases. For the first
phase of restoration, the lagoon edge is being
reconstructed with an attractive stone wall that
will be accented with special plantings. New
accessible pathways are being constructed to
provide universal access. The banks are being
re-graded to gentle landfonns and the lawn will
The lagoon edge with added
stone wall is part of Phase I
DPW Annual Report 2005/2006
20
be restored. Special plantings and new site furniture will complete the restoration.
DPW designers were faithful to the historic plan while providing improvements
and amenities to the project. This phase of the project will be complete in
November 2006.
Waverly Place, Chinatown
Two blocks of deteriorated roadway at
Waverly Place in the heart of Chinatown
were reconstructed to provide an attractive
new streetscape complete with special
colored concrete and textured asphalt
paving. New sidewalk bulb-outs with
concrete seats were provided to reclaim
some of the roadway for pedestrians and
new ornamental lights replaced the standard
"cobra head" street lights. Also, as part of
the project objective, ail overhead utilities
were removed and under-grounded for a
complete visual transformation of the street. This project was completed in
January 2006.
Waverly Place is transformed
Bureau of Construction Management
ARCHITECTURAL CONSTRUCTION SERVICES
All building construction, big or small, belongs to the Bureau of Construction
Management's Architectural Construction Services Section. The Section's
engineers, architects and inspectors manage construction contracts for many
City departments. Project types range from parking garages to libraries to fire
stations. The engineers handle new buildings as well as small renovations.
Keeping projects on schedule, within budget, and ensuring that a quality building
is built are all part of the Section's commitment to service excellence. The
Architectural Construction Services Section ensures that public buildings are built
according to latest construction codes,
safely, on time and within budget. By doing
so, the engineers ensure that the public's tax
dollars generated from bond programs are
used efficiently.
SEWER REPLACEMENT PROJECTS
The BCM's General Construction Services
Division provides construction management
for various construction projects for the SF
DPW Annual Report 2005/2006
21
PUC's Sewer R&R and CIP Program. In addition to ensuring that the quality of
construction performed by private contractors is satisfactory, the team is
responsible for keeping projects on schedule and within budget. Dunng this past
fiscal year, the Bureau's General Construction Services Division managed the
replacement of 60 blocks of sewer mains. The construction value for this year's
sewer replacement projects totaled $24 million. A staff of 20, including 9
engineers, manages sewer replacement projects.
Bureau of Street Use and Mapping
REORGANIZATION
In order to improve the Bureau's responsiveness and internal and external
communication, the Street Construction Coordination Center (SCCC) at BSM
was incorporated within the Permit Division. Previously, different types of
excavation permits issued within the Bureau did not received the same level of
review and coordination.
The reorganization has improved coordination between all permitting functions,
allowed for comprehensive management of related inspections and enforced
strict roadway restoration requirements for all excavations in newly paved
moratorium streets.
INSPECTION AND ENFORCEMENT DIVISION
The reorganization also included the Bureau's Inspection and Enforcement
Division. Right-of-way construction is now grouped under a Division supen/isor
and district, commercial and special programs are now under a separate Division
supervisor. The Special Projects activities are new to the Bureau and include the
administering of all citations issued by the Department, the 24/7 litter can
program and the SF Green program.
These changes reflect the functional inspection work performed by the Bureau s
Inspection and Enforcement Division and have resulted in focused customer
service. The Division received and responded to more than 8,101 individual
inspections and requests for action in Fiscal Year 2005-2006.
Requests for Action include inspections for roadway defects, sidewalk damage,
non-compliant display merchandise, illegal use of the public nght-of-way, illegal
banners and signs, and pennit compliance.
DPW Annual Report 2005/2006
22
STREET-USE PERMITTING PROGRAM
DPW's Street-Use Permitting Section
ensures that city sidewalks and streets are
safe and accessible. Obstructions on the
sidewalk, such as planters, tables and
chairs, or building construction material,
can impede travel. DRW is responsible for
permitting uses of the public right-of-way
for sidewalks and roadways to ensure that
objects on the sidewalks are permitted
under City ordinances. The Bureau issued
16,700 permits in Fiscal Year 2005-2006.
The activities permitted and regulated by
Department staff include:
• Cafe Tables and Chairs
• Display Merchandise
• General Excavation
• Excavations in the Public
Right-of-Way
• Public Pay Telephones
• Banners
• Free Standing News racks
• Signs
• Major and Minor Encroachments
DPW issues permits for placement of tables
and chairs on the public right of way
• Special Sidewalk Surfaces
• Sidewalk Improvements
(new sidewalks and driveways)
• Over-wide Driveways
• Street Space
• Temporary Occupancy
• Mobile Storage Containers
• Debris Boxes
• Flower Markets
SUBDIVISIONS AND MAPPING
The Mapping Division is responsible for recording any changes to the official city
map, including condominium conversion. The Division implemented significant
improvements during Fiscal Year 2005-2006. The Mapping Division reduced the
time from an application submission to approval and recordation by 58%, from
nearly 24 months to 10 months.
Staff redesigned and updated the Residential Condominium Conversion
Application and Procedures for the first time in more than 20 years. The new
version replaces inconsistent, redundant, and unclear instructions with a
systematic, efficient process, which is easier for the public to understand and
complete. The Mapping Division is also modifying other applications based on
the Residential Condominium Conversion application. Review time of residential
condominium conversion applications has been reduced by over 75%, from an
average of 2.5 hour per application to a half hour. Staff developed a more robust,
accurate backlog definition and report containing relevant information about the
stage and age of a map in the review process. The new backlog definition
DPW Annual Report 2005/2006
23
measures the amount of time it takes to review and process maps in the
Tentative Map Review process (Part I) and the Parcel/Final Map Review orocess
(Part II).
The Controller's Office provided additional recommendations to increase the
efficiency and productivity of the division, including a system to track labor hours,
new policies and procedures, and performance standards based on time and
labor hours to review a map.
NEWS RACK PROGRAM
The City's News Rack Program is fully
operational. Although installations are
limited, those areas receiving new fixed
pedestal units have been welcomed by all
stakeholders.
Installations continued in Union Square,
Market Street and in the Civic Center near
City Hall throughout 2005-2006. In addition,
approvals for installations in South of Market,
Fisherman's Wharf and North Beach area
were established this past year.
Fixed Pedestal News Rack Installation Information
Fiscal Year 2005/2006
Pedestal Zone
Total
Approved for
Installation
Total
Units Installed
Remaining
Units for
Installation
Total
Freestanding
racks removed
Funds
Generated
Market Phase II
36
11
25
111
>1.92G
Union Sq Phase 1
30
23
7
215
$2,370
Union Sq Phase II
29
26
3
93
S2.730
Civic Center
31
8
1
23
32
S4.920
Civic Center/Union Sq
(reassignments)
N/A
N/A
N/A
N/A
S510
iVIarket St Ph 1
(reassignments)
N/A
N/A
N/A
N/A
$1,950
FY 05/06 Total
126
68
58
451
$17,400
»^ fi_'l
r r J
Newly installed news rack
in front of City Hall
DPW Annual Report 2005/2006
24
UTILITY UNDERGROUNDING PROGRAM
DPW's Undergrounding Program is rapidly completing the goal of completing
45.8 miles of new lights and removing overhead wires. The Program also actively
participated in the Board of Supervisors Underground Utility Task Force. This
group is charged with developing a report for the Board recommending specific
actions needed to continue undergrounding city streets once the current program
is completed.
In Fiscal Year 2005-2006, 3.57 miles of overhead utility wires and poles were
removed and 117 new streetlights were installed.
AUTOMATIC PUBLIC TOILETS AND PUBLIC SERVICE KIOSKS
Twenty five public toilets have been successfully
operating throughout the City since 1995. Nearly 5
million flushes have been recorded in the units since
the first installation. DPW is working with the contractor
to explore new toilet locations as prescribed in the
contract. Many neighborhoods continue to voice
interest in this successful public amenity program.
Based upon random surveys conducted by Department
staff during Fiscal Year 2005-2006 the units are fully
operational 79% of the time. Staff continues to work
with the contractor to improve operational efficiency
and the contractor's responsiveness to vandalism.
Office of Financial IVIanagement and
Administration
Deputy Director, Robert Carlson
The Financial Management and Administration Division identifies, plans and
develops the financial, personnel, contractual and computer resources, expertise
and information needed by the Department to accomplish its goals. Automation
and process improvement is a major focus of the Financial Management and
Administration Divisions.
PERSONNEL
The Personnel Division is responsible for hiring, training, retaining and
developing a skilled and diverse workforce for the Department. The personnel
division implemented the Department of Human Resources' new Position Based
DPW Annual Report 2005/2006
25
Testing program to speed up the examination process; continued processing of
employee appointments, separations, and discipline; and maintained personnel
records and reports.
COMPUTER SERVICES
The Computer Services Division designs, programs, operates and maintains all
Department-wide and many Bureau-specific automated information systems
needed to support Departmental goals and objectives. Services include planning,
software development, network and hardware installation and operations. The
division provides comprehensive IBM AS/400, Local Area Network (LAN), Wide
Area Network (WAN), and PC (and compatible) hardware, software, network and
support services. Highlights include a completed IT infrastructure upgrade at
DPW's Corporation Yard; planning for migration off the department s AS400
computer; and customized special financial reports for client departments.
FINANCE AND BUDGET
The Finance and Budget Division is responsible for budget preparation, grants
research and administration, financial planning, capital planning, analysis and
reporting. The Division develops financial resources and reports and prepares
analyses to implement and control its projects and programs. Responsibilities
include coordination and input of the annual budget, preparation of an annual
Indirect Cost Plan, participation in bond authorizations and sales, development of
Departmental capital plans and grant proposals and preparation of financial
management reports. This past year, the Finance and Budget Division managed
garbage rate increase application through the City process, which was approved
by the City's Rate Board; provided analysis and support for the $15 million street
resurfacing supplemental appropriation request approved by the Mayor and
Board of Supervisors; and successfully managed the department s budget
through the City's process, which included significant increase for the Community
Corridor Partnership program and tree planting and maintenance initiatives
BUSINESS SERVICES
The Business Services Division is responsible for reviewing and entenng the
Department's accounting and purchasing transactions in the City's on-line
Accounting System, FAMIS, preparing grant billings and perfonning account
analyses. The division completed an internal reorganization that improved
accounting services to client bureaus; significantly reduced the time it takes to
make contract payments and was recognized by the American Public Works
Association for their outstanding work; and developed and distnbuted Bureau
staff utilization reports that managers use to monitor and control employee work
and leave time.
DPW Annual Report 2005/2006
26
ENVIRONMENTAL HEALTH AND SAFTEY
The Environmental Health and Safety Office promotes workplace health and
safety through education, consultation, and control of hazards. In 2005-2006, the
Office received, analyzed and processed 436 injury/illness reports and motor
vehicle accident reports; provided Health and Safety Training Services to 3,000
employees; and participated in the development and training of department staff
on the federal Homeland Security National Incident Management System, which
resulted in 200 DPW employees being certified.
TRAINING & DEVELOPMENT
The Training Unit continues to support the Department's core values of customer
service and continuous improvement through its current program and workshop
offerings. This includes New Employee Orientations, Supervisor's Academy
Operations, 7 Habits of Highly Effective People, Harassment Prevention training,
computer software workshops, the Project Management Training Program for
Engineers and Architects and various supervisory training workshops. The focus
for the upcoming fiscal year will be to support the Mayor's mandate for providing
new supervisors with the skills necessary to supervise well. In addition, the
department is developing executive leadership training for top management. The
Unit also continues to provide teambuilding services through its facilitation of
group retreats.
7501 Environmental Service Worker Apprenticeship Training Program
DPW's 7501 Environmental Service Worker Apprenticeship Training Program
provides opportunities for people with minimal work skills to join DPW's
workforce and acquire the skills needed to become general laborers and
gardeners through a two-year apprenticeship-training program. The program will
celebrate its first graduating class in November and will continue with a new
group of apprentices in January 2007.
DPW Annual Report 2005/2006
27
FISCAL YEAR 2005-06
Operating Budget
SOURCES OF FUNDS
Grants/Bonds/
Other Departments
$111,593,266
Gas Tax/ Road Fund
$27,902,012
□ General Fund (13%)
□ Gas Tax/Road Fund (17%)
□ Grants/Bonds/Other Dept. (70%)
USE OF FUNDS BY BUREAU
street Use and
Mapping
$11,353,1
Urban Forestry
$10,671,499
Street and
Sewer Repair
$17,186,682
Street Environmental
Services
$33,519,069
□ Architecture (8%)
!□ Building Repair (18'
□ Engineering (16%)
□ Street Environment;
Services (21%)
■ Street and Sewer
Repair (11%)
□ Construction
Management (12%
■ Street Use
and Mapping (7%)
□ Urban Forestry (7°/
29
Services provided by the Department
of Public Works
28-CLEAN Customer Service Line
Adopt-A-Street Program
Automatic Public Toilets
Community Clean Team
Condominium Conversion
Curb Ramps
Disability Access
Enforcement
Graffiti Removal
Graffiti Watch
■ Maintenance of Public Buildings
Median Maintenance
Mechanical Street Cleaning
News Rack Program
Permits
(Trees, Street-Use & Excavation, Sidev/alk Encroachmer
Pothole Repair
Sidewalk/Roadway Inspections
Street Construction Coordination
Street Parks
Street Reconstruction
Street Repair
Street Resurfacing
Street Trees (City-owned)
Subdivision and Mapping
Utility Undergrounding
Produced by DPW's Office of Communicotionsij
and Public Affairs i
San Francisco Department of Public W((s
1 Dr. Carlton B. Goodlett Place, Room ! 8
San Francisco, CA 94 '2
(415) 554-6' 0
wv/w.sfdpw g
L
Laquna Honda Hospital Rebuild
■
■
Glen Park Branch Library
Storage Tank Under Construction
Rossi Playground
San Francisco Department of Public Works
2006-2007 Annual Report
Mayor
Gavin Newsom
Department of Public Works Director
Fred V. Abadi, Ph.D.
Mission Statement
"Improving the Quality of Life in San Francisco"
We are dedicated individuals committed to teamwork, customer service and continuous
improvement in partnership with the community.
iDPW Annual Report 2006/2007
TABLE OF CONTENTS
INTRODUCTION
A Message from the Director 3
OPERATIONS BUREAUS
Bureau of Street Environmental Services
28-CLEAN Customer Service Line and Transition to 31 1 4
Mechanical Street Cleaning 4
Graffiti Removal 5
Community Engagement 5
Volunteer Programs 6
Bureau of Urban Forestry
Planting and Maintaining Street Trees 8
Median Beautification and Maintenance 8
New Legislative Initiatives in Support of the Urban Forest 9
Bureau of Street and Sewer Repair
Roadway Defect Repairs and Patch Paving 10
Sewer Repair 10
Trench Paving 1 1
Asphalt Plant 12
Bureau of Building Repair
Building Repair 1 1
ENGINEERING & ARCHITECTURE BUREAUS
Bureau of Architecture
Architecture 13
Bureau of Engineering
Engineering 15
Project Management Division 17
Street Resurfacing Program 20
Disability Access 20
Landscape Architecture 21
Bureau of Construction Management
Architectural Construction Services 24
Sewer Replacement Projects 24
DPW Annual Report 2006/2007
1
Bureau of Street Use and Mapping
Monument Preservation Fund 24
New Restoration Standards 24
The Sidewalk Repair and Improvement Project 24
News Rack Program 25
OFFICE OF FINANCIAL MANAGEMENT AND ADMINISTRATION
Financial l\/lanagement and Administration Divisions
Payroll and Personnel 26
Computer Services 26
Finance and Budget 26
Business Services 27
Environmental Health and Safety 27
Training & Development 27
I ORGANIZATIONAL CHART 28
FINANCIAL INFORMATION
Sources of Funds & Use of Funds by Bureau 29
DPW Annual Report 2006/2007
2
A MESSAGE FROM THE DIRECTOR
During the past year, the Department of Public Works (DPW) has
maintained the City's streets and much of its infrastructure,
continuing to improve the quality of life in San Francisco. The
department cleans and resurfaces streets, plants and maintains
city-owned street trees; designs, constructs and maintains city-
owned facilities, conducts sidewalk and roadway inspections,
constructs curb ramps, provides mechanical and manual street
cleaning, removes graffiti from public property, and partners with
the diverse neighborhoods in San Francisco to make the city
cleaner and greener. With an annual budget of $170 million
(excluding capital projects) and a workforce of more than 1 ,500
employees, DPW serves the public with a focus on quality
customer service, teamwork and continuous improvement.
In the 2006-2007 fiscal year DPW increased its street cleaning, sidewalk repair and street
resurfacing programs by reorganizing and streamlining services. DPW's new Sidewalk
Improvement and Repair Program was initiated to inspect and repair all City sidewalks over a
25-year cycle. The program increases pedestrian safety while making it easier and less
expensive for property owners to comply with city and state codes that require them to maintain
their sidewalks.
To maintain and improve the condition of our roadways in a more efficient way, our department
introduced a variety of initiatives such as: improved restoration guidelines for utilities to
decrease the occurrence of roadway defects; amended design standards for transit corridors to
extend the life of pavement; and a proactive pothole program based on vehicle usage,
pedestrians, bike users and transit routes to efficiently provide routine maintenance.
In addition, DPW continues to provide architectural, engineering, and project management
services on some of the City's largest projects, including Golden Gate Park's Music Concourse,
Laguna Honda Hospital, and several parks, libraries and playgrounds throughout the City.
As a public service organization, it is our goal to provide efficient and high quality service to our
customers. With the occasion of presenting our 2006-2007 Annual Report, I thank San
Francisco residents for providing our department with feedback to improve our programs and
thank my dedicated, enthusiastic and diverse staff for completing successful projects, building
relationships with the community, and starting new programs to improve the quality of life in oui
city.
Sincerely,
Fred V. Abadi, Ph.D. g
Director of Public Works
DPW Annual Report 2006/2007
3
Operations Bureaus
Deputy Director, Mohammed Nuru
Bureau of Street Environmental Services
28-CLEAN CUSTOMER SERVICE LINE TRANSITIONS TO 311
28Clean Calls for Service by Supervisorial District FY 06 07
□ District 11
■ District 1
8%
7%
^^^^ ■District 2
■ District 10
H^^^^^ 5%
10% ^^^L
'^^^^r \ □Districts
■ District 9 ^^^^^^^^^ \
10% ^^^^^^^^^^^\
W ^ - " 1 □ District 4
fc^^^^^ 5%
□ District 8 \ /
8% \ /
^^^^^^^m District
^^^^^ 12%
■ District?
4% \».„,_^
□ D
strict 6
21%
DPW established its 28-CLEAN
customer service line in 2001 to
provide the public with an easy to
remember number to report trash
accumulation, illegal dumping, graffiti
and other issues. Beginning in March
2007, the City's new 31 1 Call Center
was activated and all 28-Clean calls
were automatically rerouted to the
new call center. The 31 1 Call Center
Service Requests are now sent
electronically to DPW. This fiscal year
DPW processed nearly 104,000
Service Requests, a fifteen percent
increase over last year. Over 23,000
of these calls were generated by the
31 1 Call Center in just the last three
months of the fiscal year.
\ Mechanical Street Cleaning
! Mechanical Street Sweeping is the backbone of DPW's street cleaning program. Currently,
more than 90 percent of all City streets are swept mechanically at least once per week, with
several being swept seven times per week. DPW cleaned more than 150,000 curb miles and
removed 26,600 tons of debris from San Francisco's streets this fiscal year, a 10% increase
from 2005/06. DPW developed standards for its mechanical street cleaning program in
accordance with the voter-mandated Proposition C in 2004. In May 2005, DPW and the
Controller's Office published the Street Maintenance Standards Manual and Evaluation Form
and began evaluating the effectiveness of its mechanical street sweeping program. In addition
to DPW's work with the Controller's office to improve this program, DPW hired an outside
engineering firm to provide evaluation and analysis of mechanical street sweeping operations in
San Francisco. The report, to be published in the next fiscal year, will provide a number of
recommendations to provide a level of service consistent with the City's policy directives and in
the most efficient and effective possible manner.
DPW Annual Report 2006/2007
4
GRAFFITI REMOVAL
DPW is responsible for giving
private property owners a
Notice of Violation when graffiti
appears on their buildings.
DPW's Graffiti unit notified
4,398 owners in 2006/07. DPW
is also implementing Mayor
Newsom's directive to abate all
public property graffiti within 48
hours. DPW, together with
other City agencies, has crafted
maintenance agreements to
document and bill work. In 2006-07 DPW's Graffiti unit abated 37,567 street structures and
painted over 700,000 square feet of vandalized property.
COMMUNITY ENGAGEMENT
Graffiti Removal
37.567 — "J^^
g3 'iJ^h
]□ Private Property (Notice of Violation) □ Street Structures |
THE COMIVlUNfTY CORRIDORS
BY SUPERVISORIAL DISTRICT
— CHESTNUT STREET, Fillmore to Divisadefo
POLK STREET. Calitorfiia to O'farrell
lARKIN STREET: Sacramento to O'Farreli
COLUMBUS AVENUE: Powell to PacifK
GRANT AVENUE: Broadway to California
STOCKTON STREET: Green to Sacramento
e
1
On
hela. Q
Community Corridors Partnership
Mayor Gavin Newsom, in partnership
with the Board of Supervisors,
launched a citywide initiative in 2006
to help keep the streets of San
Francisco clean. DPW, together with
private agencies, collaborated to keef
100 of the City's busiest merchant
blocks free from graffiti and litter.
During the pilot program, several DPV
employees worked in the Corridors ai
ambassadors, sweeping sidewalks, I
and identifying and resolving difficult
street conditions. Painting contractors
helped remove graffiti from private
properties. Since October 2006, DPV\
and other city agencies and private
entities, have inspected the Corridors
several times, compiled information,
and initiated problem resolution. The
goals of the program are: to improve
the quality of live in the City's busiest
commercial corridors; to provide
results; to change perceptions and
behavior; to help agencies and
property owners to maintain a higher
standard of cleanliness; and to
encourage property owners to take
DPW Annual Report 2006/2007
ownership of their Corridor. The success of the program has resulted in 100 additional
,| merchant blocks being added to the original 100 blocks.
VOLUNTEER PROGRAMS
Adopt-A-Street
San Carlos Neighborhood Adopt-A-Street Group
I Street Parks
The Adopt-A-Street Program is a public/private
partnership between the City and its merchants and
residents to keep our sidewalks clean and beautiful.
The program is simple: groups or individuals agree
to adopt a block and take responsibility for keeping
it clean (of litter, graffiti and illegal dumping), and
DPW provides free cleaning supplies, trash pick up,
support for neighborhood clean ups and
coordinates public recognition. During the fiscal
year 2006-2007, 76 new members joined, bringing
the total membership number to 1 ,396. Adopt-A-
Street was founded in 1998 and will celebrate its
10*" Anniversary in 2008.
Street Parks is a partnership between DPW and the San
i Francisco Parks Trust to support urban greening and
community-management of public spaces. There are
numerous undeveloped public open spaces in our City,
\ such as vacant lots, rights-of-way, street medians and
weedy hillsides. Some of this urban open space is in
disrepair and experiences illegal dumping and other
unhealthy activities. A Street Park is a community-
managed public open space that can be a school
garden, a neighborhood beautification project, a right-of-
way stainA^ay, or a community garden. It shows that the
community cares about its neighborhood and its
environment. The Street Parks Youth program (SPY)
was started in 2005 to engage high school students in an
educational series of service-learning projects in Street
Parks. Since the Street Parks program started in 2002-
2003, 112 people have registered to develop new
gardens and street parks. There are now 25 completed
street parks and 14 in progress.
The 16th Avenue Tiled Steps Project
DPW Annual Report 2006/2007
Community Clean Team
Launched in 2000, the Community Clean Team engages
communities and volunteers in beautifying merchant
corridors, schools, open spaces, parks and community
gardens in each of the 1 1 supervisorial districts month by
month. In 2007, the Community Clean Team partnered
with the nonprofit SF Green Connect to expand outreach
activities and recruit more volunteers.
In 2007, more than 4,000 volunteers joined DPW crews to
sweep 200 blocks of sidewalks, curbs and alleyways;
clean 2.5 miles of coastline and seven wetland parks, plant
703 trees; bushes and plants; trim 103 trees and shrubs;
clean 571 tree basins; place 272 cubic yards of chips on Community volunteers cleaning up
center islands, lots and parks; weed 26,1 12 square feet of w^""™ ^^ter Cove Park
center islands, lots and parks; and edge 10,580 linear feet of sidewalk. Painting out graffiti
remained a key focus of volunteer activity and graffiti was wiped off of 2,046 pieces of public
property and off of more than 266,000 square feet of public space during the 2007 program
year. The team also cleaned 18 San Francisco school campuses and 33 parks.
The Community Clean Team dedicates an entire month to each supervisorial district with DPW
and other city departments performing various street cleaning and neighborhood beautification
work. There are also additional events generated throughout the year requested by DPW's
community partners and neighbors.
Clean Team partners include the Recreation and Parks Department, the Department of Parking
and Traffic, the Sheriff's Office, the Municipal Transportation Agency, the Mayor's Office of
Neighborhood Services, SF Parks Trust, all of the District Supervisors' Offices, the Police
Department, and the Department of the Environment. Walgreens confinued to support the
program in 2007 financially and with donated water for volunteers.
Norcal Waste Systems, Inc. and SF Clean City are key partners in the program and provide the
Gigantic 3 Program, which offers residents bulky item drop off, recycling and composting
opportunities during their district's Clean Team month. In 2007, 213.1 tons was collected with £
61 percent diversion rate.
DPW's Graffiti Watch Program is a citywide volunteer
effort to prevent and remove graffiti from public property,
including street furniture such as post boxes, street
signs, litter receptacles, utility poles and other surfaces
that taggers deface. Launched in February 2005, the
program's goal is to keep San Francisco's streetscape
graffiti-free through vigilant community involvement.
DPW, working with the citywide Graffiti Advisory Board,
the Police Department and community leaders,
empowers residents to take ownership of their ^ew Graffiti Watch member gets trained bj)P
^ ^ Graffiti Unit Staff
DPW Annual Report 2006/2007 7
neighborhoods. DPW supplies the training and tools and volunteers commit to keep a four-block
area around where they live, work or go to school graffiti free for a period of two years.
, Volunteers include residents, businesses, neighborhood improvement associations, and high
school volunteer groups.
Bureau of Urban Forestry
DPW created the Bureau of Urban Forestry in 2002 to coordinate the management of street
i trees and landscaped medians. The Bureau's programs are focused on increasing the number
I of trees, maintaining and protecting existing trees and landscapes, and supporting the greening
efforts of residents through urban forestry permits, outreach, and code enforcement.
With the continuation of the Mayor's
greening initiative, DPW is
responsible for more street trees
than at any previous time. The
Department now maintains about
31 ,277 street trees and it is
estimated that other agencies and
private property owners maintain
about 60,000 street trees. Tree
planting numbers are now reported
between successive Arbor Day
celebrations, which occur typically
the first week of March each year.
The Arbor Day 2005 to Arbor Day 2006 tree count is high relative to other years due to several
large capital improvement projects. The total "Permits for Others' for Arbor Day 2006 to Arbor
Day 2007 is low relative to other years as DPW has not yet received all permit applications for
that time period.
f The 2007 Arbor Day celebration occurred along Brotherhood Way near Alemany Boulevard in
the city's southeastern quadrant. More than 100 trees and many drought tolerant shrubs were
planted with community volunteers and children from around the City. As part of the celebration,
a Green Resource Fair was held that included major greening non-profits and agencies
\ providing public education about tree planting, sidewalk landscaping, recycling and many more
environmentally focused initiatives and programs. The week-long Arbor Day celebration was
kicked off with the planting of a Magnolia tree on Cesar Chavez Street in memory of civil rights
leader Cesar Chavez.
! MEDIAN BEAUTIFICATION AND MAINTENANCE
■ i
j DPW continued significant beautification projects throughout San Francisco in 2006/07. These
j projects unify and green our neighborhoods and commercial corridors while improving major
gateways into the City.
»: i
DPW Annual Report 2006/2007 8
PLANTING AND MAINTAINS STREET TREES
street Trees Planted and Maintained
I OTrees Planted DPertnitsIs:
NEW LEGISLATIVE INITIATIVES IN SUPPORT OF THE URBAN FOREST
Mayor Newsom launched a new permit process, which simplifies the process and reduces the
cost for property owners who wish to green their neighborhood. The sidewalk-landscaping
permit, developed in 2006, allows property owners to convert a portion of the sidewalk in front o
their property into an attractive landscaped area. Sidewalk landscaping increases property
values, helps reduce storm water runoff, and creates more livable public spaces. Before this
permit process was established, property owners were required to apply for costly
encroachment permits for the same purpose - typically costing as much as $800 and requiring
months of review. The new permit cost ranges from $160 to $215 per property, with discounted
rates when neighbors work together to green their block.
8^ Street at Harrison Street Off-Ramp
DPW, with the support of Oracle Corporation, directed the
improvement of a CalTrans off ramp and major entrance
into the center of San Francisco. DPW crews replaced old
plants with new ones, including four new large Canary
Island date palms and several hundreds shrubs. A new
irrigation system and signage denoting this gateway to San
Francisco's South of Market Area completed the project.
Replacement Trees
Penalties for vandalizing, removing without permit, or
otherwise damaging street trees were drastically increased
in order to more accurately reflect the current cost to install
and establish replacement trees. The minimum fine was
raised from $560 to $1 ,489 and may be adjusted in future
years to reflect changing costs.
Sidewalk Repair
'Welcome to SoMa' signage now
greets motorists at the 8'^ Street
& Harrison offramp.
The Bureau of Urban Forestry (BUF) uses state sales tax
funds to provide cement repairs around City maintained
trees including sidewalks, curbs and gutters damaged by
tree roots. BUF's Cement Shop provides repairs for right-
of-way street structures such as stairways, landings, retaining walls, and walkways using Gas
Tax funding. BUF's Cement Shop also cuts new sidewalk basins for new tree plantings.
DPW Annual Report 2006/2007
9
Hanging Flower Baskets
A Hanging Basket Pilot Project began in late 2005 with
twenty flower baskets filled with winter flowers around
City Hall and Hallidie Plaza. The project has now been
expanded to more than 80 baskets, in addition to the 70
new baskets installed along S""^ St as part of the
beautification effort for the July All Star Baseball game.
Working closely with the Mayor's Clean and Green
Initiative, the goal is to establish an effective model for
expanding the use of hanging baskets to major streets
and neighborhood shopping corridors in the coming
years.
Flower baskets were installed for
Bureau of Street and Sewer Repair ^^""^
ROADWAY DEFECT REPAIRS AND PATCH PAVING
DPW keeps the streets of the City safe for the
motoring public, bicyclists, pedestrians and
commercial vehicles through its pothole and patching
programs. During the 2005-2006 fiscal year, DPW
developed a new cost-effective pothole sweep
strategy priohtizing its routes based on street
pavement scores and data that include traffic
volumes, and the presence of bike lanes and bus
routes. The department now focuses its resources in
areas where it is more likely potholes exist and the
street usage is the highest. The department expects
that pothole complaints will decrease as crews find
and fill more potholes and that the amount of lane
miles that can be covered will increase. This is the
first time DPW has linked its pavement management
system with its pothole and patching program. The program also tracks sewer depressions for
better management of needed sewer repairs.
BSSR crew patch paving a street
SEWER REPAIR
The City's sewer system is comprised of several treatment plants, large box storage structures
and an immense system of main and side sewer collection pipes located under City streets.
Broken sewer pipes cause street cave-ins, which are a hazard to the public and to property.
DPW performs street and sewer repairs at the direction of the Public Utilities Commission. DPW
keeps the sewers of the City repaired so that sewage backups, street collapses and basement
flooding are minimized. DPW is able to effectively respond and provide service to the City 24
DPW Annual Report 2006/2007
10
hours a day, 7 days per week. The new proactive pothole program reporting will also assist in
prioritizing sewer repairs. The bureau repaired 279 sewers this fiscal year.
TRENCH PAVING
A variety of agencies and contractors excavate trenches in City streets in order to install, repair
and maintain utilities. To reduce the inconvenience and danger to the public that such open
trenches create, DPW paves back trenches to a seamless and smooth street. Utilizing the DPW
Municipal Asphalt Plant, the department is able to respond to requests for paving rapidly,
reducing the time open trenches are unpaved.
ASPHALT PLANT
The Municipal Asphalt Plant produces hot
asphalt for DPW crews to pave City streets. In
2004, DPW installed two hot asphalt storage
silos that allow the plant to operate continuously
to produce all of the asphalt required for a day of
DPW's paving operations in addition to storing
excess asphalt material for emergencies. This
year, DPW began researching more efficient
ways to fill potholes and patch pave streets
while decreasing the amount of construction
debris that goes to the landfill. Currently, the
crew purchases asphalt produced from raw
materials, including aggregate, sand and oil. DPW's Municipal Asphalt Plant
DPW is researching the feasibility of purchasing
a recycling machine that could allow DPW to produce asphalt from ground up asphalt from
ghnding and paving jobs from San Francisco's own streets that can then be used to patch pave
or fill potholes throughout the City. Currently, DPW recycles 15% of asphalt taken from the
City's streets.
Bureau of Building Repair
The Bureau of Building Repair (BBR) provides quality professional construction, repai
remodeling, and facility management services to City-owned buildings. BBR also provide
building operations, maintenance, and custodial services for DPW facilities and other Ci
departments. BBR provides emergency repair services 24 hours a day, which is especial
valuable for Police and Fire operations. By working on time and within budget, San Francisc
residents enjoy accessible, safe and clean public facilities that meet federal, state, and ci
codes. BBR plans to hold a Customer Service Summit to engage client departments ar
continue to improve services to them. BBR's maintenance programs differentiate betwec
maintenance and repair. Maintenance is the day-to-day, or periodically scheduled work require
to preserve or restore a facility to a condition in which it may be effectively utilized for i^
designated purpose.
DPW Annual Report 2006/2007
11
HIGHLIGHTS OF BUILDING REPAIR PROJECTS
Great Highway Retaining Wall Repair Project
BBR Carpenter Shop reconstructed 200 feet of
retaining wall destroyed by last winter storms.
The project used concrete from BUF's Cement
Shop.
PUG Central Pump Station Facility on Sloat
Boulevard
BBR Paint Shop refinished the exterior of the
Public Utilities Commission's Pump Station
Facility. The ornamental features were
highlighted to accentuate the facilities historical
significance.
I
24th & Lilac Streets Parking Lot
Renovation
The project provided new landscaping,
asphalt paving, concrete sidewalk entrances
and exits, automatic gates, an ornamental
metal fence, exterior security lighting and a
wood fence with community mural.
All Star Game Hanging Flower Basket On 3'"^
Street
The Sheet Metal Shop installed hanging flower
basket brackets and signs for All Star week
activities. BBR works with the community to help
beautify city streets and structures.
DPW Annual Report 2006/2007
12
Architecture and Engineering Bureaus
Architecture
The Bureau of Architecture (BOA) provides planning, design, and project management services
for the renovation, modernization and new construction of City buildings. As a result of a
renewed focus on capital planning, the bureau experienced a steady increase in demand for
services in FY 2006-07.
In the past fiscal year, BOA's clients included the Recreation and Park Department, the Public
Library, the Fire Department, the SF Public Utilities Commission (SFPUC), and Administrative
Services. Projects ranged from construction of recreational centers, park facilities and libraries,
to planning for an $800 million replacement of San Francisco General Hospital. BOA also
assisted with the completion of the new 31 1 Call Center, located at One South Van Ness
Avenue.
The Job Order Contract Program continues to expedite construction of small-to medium-sized
building projects, tied to annual capital funding. During the past fiscal year, the program was
used to contract more than $9.2 million in construction. With its predetermined unit costs, on-ca
contractors and need for minimal design, it continues to be an asset in terms of customer
satisfaction.
HIGHLIGHTS OF ARCHITECTURAL PROJECTS
DPW Annual Report 2006/2007
13
Western Addition Branch Library
BOA provided the design for modernization and
seismic upgrade for the Western Addition Branch
Library, part of the Branch Library Improvement
Program. The project will be completed in the
upcoming fiscal year.
j Glen Park Branch Library
' A new branch library was built in the Glen Park
neighborhood. BOA, together with a team of
I consultants lead by Tom Eliot Fisch, provided
interior design for the project.
311 Call Center
San Francisco's new 31 1 Call Center is now located in
the City's latest office building acquisition at One South
Van Ness Avenue. Studios Architecture designed the
project and BOE provided construction services.
DPW Annual Report 2006/2007
14
Bureau of Engineering
The Bureau of Engineering (BOE) provides engineering and landscape architectural planning
and design services for Capital Projects worth $300 million as well as engineering consultation
and management assistance for City-maintained streets, wastewater delivery, water facilities,
seismic retrofit design, and structural design. This fiscal year, client departments included the
Fire Department, Recreation and Park, Municipal Transportation Agency, SFPUC, and the
Health Department. Projects are funded by sales tax and through other capital projects.
The Hydraulic Section provides planning, design, and consulting services for sewer
replacement through a Repair and Replacement Program and the Five-Year Capital
Improvement Program. The section responds to sewer emergencies and flooding complaints;
develops and maintains a Sewer Geographic Information System; provides sewer and drainage
design services to other departments; and assists the SFPUC in preparing the Sewer System
Master Plan. During FY2006-07, the Hydraulic section was awarded the design of 20 projects
totaling $35 million.
The Mechanical Section specializes in the design of building systems, industrial facilities and
underground utilities. The Building Systems Group provides design for plumbing and fire
protection systems for City buildings including hospitals, schools, laboratories, libraries,
recreation centers, industrial facilities. City administration buildings and offices; and police and
fire stations. The Underground Utilities Group designs, upgrades and improves the City's
Auxiliary Water Supply System and large scale irngation systems for the City's parks and green
areas. The Industrial Facilities Group provides design services for water and wastewater pump
stations and treatment plants, recycled water treatment plants, pump stations and distribution
piping, energy recovery facilities and power plants.
The Structural Engineering Section specializes in the design of commercial and industrial
buildings, retaining walls, roadway structures, bridges, tunnels and the seismic strengthening o
buildings. The section also specializes in geotechnical studies and evaluations supporting
everything from new building design to evaluation of landslides.
HIGHLIGHTS OF ENGINEERING PROJECTS
Lincoln Park Pump Station and Storage Tank Upgrade
One of the design services undertaken in FY 2006-07 is the
Lincoln Park Pump Station and Storage Tank Upgrade. DPW
partnered with SFPUC to design this Water System
Improvement Program in Lincoln Park. The project consisted
of a complete demolition of existing defunct and seismically
deficient domestic water facilities, and its replacement with a
new seismically resistant Pump Station and Storage Tank.
The new facilities were designed to improve water circulation
and water quality to San Francisco residents. Landscape
enhancements were also made along the adjacent Lincoln
Park golf course. Construction was completed in June 2007.
DPW Annual Report 2006/2007
15
Central Pump Station
Built in 1915, the Central Pump
Station had become vulnerable to
damage from earthquakes, fire
and is deteriorating from continual
use. A number of improvements
have enhanced the operational
reliability and have increased its
seismic stability. The
improvements include seismically
upgrading the aging pump station
to an essential facility
building. The historic exterior has
been maintained with the majority
of the reconstruction occurring inside the building. BOE's engineers gutted the intehor, built a
new foundation and roof and provided seismic bracing. Existing outdated electrical controls,
switches and pumps have been replaced with updated, energy-efficient models. A new
emergency generator system was constructed to ensure that the pump station will continue to
be operational in the event of a power outage.
jjStanyan Street Emergency Sewer
I Replacement
An existing structurally damaged sewer on
Stanyan Street between Belgrave and
Clarendon avenues was replaced. The SFPUC
declared emergency an emergency in
December 2006 and requested that BOE
replace the failed sewer under an emergency
contract. BOE engineers quickly completed the
contract documents and selected a
competitively priced contractor. The sewer was
replaced using a pipe bursting method to
expedite project completion and minimize stanyan street Emergency Sewer Replacement
excavation on this privately-maintained street. A
portion of the hillside damaged during the
process was also restored. The project was completed in January 2007.
-)PW Annual Report 2006/2007
16
Project Management Division
DPW plans, designs and oversees the construction of many capital projects on behalf of other
City agencies, such as the Recreation and Park Department, the SFPUC, the Health
Department and the San Francisco Police and Fire departments.
Major capital projects are typically funded through local, state or federal public financing
programs, and occasionally from privately raised sources. Capital projects are managed by a
select group of engineers and architects under the Project Management Division. These
managers are responsible for delivering complex capital projects with aggressive schedules,
and complex project reviews and approvals.
PROJECT HIGHTLIGHTS
Laguna Honda Hospital
In 1999, voters approved a bond
measure to replace this almost century-
old facility; the largest municipally owned
and operated skilled nursing facility in the
country. DPW is overseeing the $483
million project from planning through
construction. Construction is currently
underway and residents and staff are
expected to start occupying the new
building in late 2009.
Replacing the largest municipally owned and operated
skilled nursing hospital in the country
Academy of Sciences
One of the world's largest natural
history museums is currently under
construction in scenic Golden Gate
Park. DPW provided comprehensive
project management services, including
helping with the selection of the
renowned Italian architect Renzo Piano
of Genoa to design the new Academy.
The $302 million project will be
completed in 2007 and open to the
public in 2008.
The Academy of Sciences is one of the world's
lar gest natural history museums
DPW Annual Report 2006/2007 1 7
J Palace of Fine Arts Restoration
Originally built as part of the 1915
Panama-Pacific International
Exposition, the Palace of Fine Arts
was rebuilt in the 1960's m
reinforced concrete. The Palace is a
well-known and popular San
Francisco historical landmark. DPW
is leading a multi-phase restoration
project. The repair of the rotunda
roof, restoration of the lagoon and
improvements to the eastern
landscape are complete. In Fall
2007, DPW will start the seismic
strengthening and architectural
restoration of the rotunda and the
colonnades. The $21 million project
is expected to be complete by 2009.
Rotunda, Colonnade and Landscape Restoration are part
of the multi-phase restoration project
Branch Libraries Seismic Upgrades and Renovations
Voters overwhelmingly passed a bond to refurbish and upgrade 17 of the City's branch libraries
DPWs Project Management Division is providing overall project management services for the
Branch Library Improvement Program and two renovated branches in the Excelsior and West
Portal have opened. Several branches are under construction and the Sunset, Marina and new
Glen Park libraries will open in 2007. The upgrade will be complete in 2010.
West Portal Branch Library gets New addition to the Marina
renovated Branch Public Library
DPW Annual Report 2006/2007
18
FUTURE PROJECTS
San Francisco General Hospital Seismic Retrofit
The current acute-care hospital does not meet mandated seismic safety requirements and it
must comply with state law by 2013. One of the challenges will be to maintain service on site
while construction is taking place.
Hall of Justice/Justice Facilities Improvement Program
A program to seismically retrofit the Hall of Justice is also planned. The Hall of Justice, built in
1958, houses 13 superior courtrooms, two traffic courtrooms, and a secured detention facility for
800 prisoners. On a daily basis, in addition to the 1 ,400 building occupants, there are between
2,000 and 4,000 visitors.
Auxiliary Water Supply
The Auxiliary Water Supply System (AWSS) was constructed following the 1906 Great
Earthquake and Fire to provide independent fire protection for the City of San Francisco. The
system consists of 135 miles of high-pressure distribution lines and 1,600 high-pressure fire
hydrants, 52 suction connections, two water storage tanks, 177 underground cisterns, two
reservoirs, two pump stations, and two fireboats. Differential soil settlement has contributed to
pipes and joint failures. The system has served the citizens of San Francisco well, but after
more than eighty years of service and several earthquakes, the system requires upgrades and
repairs worth between $89 and $144 million.
Bayview Transportation Improvements Project
The Bayview Transportation Improvements Project is an initiative to address traffic into and
between the Bayview and Hunters Point areas. The goal is to discourage truck traffic from using!
Third Street and neighborhood residential streets and encourage it to take a more direct truck
route. Funding for the project comes from a Federal Highway Administration grant matched by
local funds from the San Francisco Redevelopment Agency. DPW is the local leading agency.
SoMa West Improvement Projects - Phase I
The Central Freeway Replacement Ancillary Projects were initiated by the San Francisco
County Transportation Authority (SFCTA) to fund public improvements to enhance the urban
fabhc of the area, calm traffic, and improve transportation safety in the vicinity of the Central
Freeway/Octavia Boulevard. The SFCTA will fund the projects with proceeds from the sale of
parcels made available by the demolition of the Central Freeway. According to the most recent |
land value projections, the sale of the vacant parcels will generate approximately $5.75 million ir
revenue.
DPW Annual Report 2006/2007
19
STREET RESURFACING PROGRAM
Number of Btocks Paved by DPW
400
350
300
250
200
150
DPW maintains 12,458 street
segments in the City and due to
the traditional funding shortfall for
street maintenance the
department had concentrated its
effort on emergency repair. Since
2005, however, DPW's
resurfacing budget has
substantially increased. During FY
2006-07, DPW has increased its
road resurfacing program with a
focus on preventative
maintenance and strategic capital I
improvement. With a budget of $36.4 million, DPW paved 243 blocks this fiscal year, one of
which had not been repaved since the 1960s. DPW is projected to pave 350 blocks in the
upcoming year.
DPW also began efforts this fiscal year to improve street maintenance by increasing the
efficiency of its pothole repair program. DPW linked its pothole repair with the department s
Pavement Management and Mapping
System (PMMS) that sets priorities for
resurfacing City-maintained streets. Priorities
are determined by pavement condition, type ^ji|tak|L ^^.^
of street use, and transit routes. I ^^^^Hb^ I vf^i
2007-08
(projected)
By following the excavation code, DPW has
also improved maintenance coordination,
kept the public informed of new street
construction projects and minimized
construction impacts to the public. In high-
density areas, DPW has sometimes worked
nights and weekends to minimize disruption
to residents and businesses. Timely street
paving has resulted in a smooth ride for transit
riders, pedestrians, motorists and bicyclists, increasing
the quality of life for San Franciscans while
decreasing the tax burden for future generations.
DISABILITY ACCESS
Monterey Boulevard Renovation Project
Curb Ramps
DPW maintains approximately 7,200 street intersections in San Francisco. Some are not
accessible for people with disabilities and some are partially or fully accessible. All public and
private paving and construction projects are required to provide compliant curb ramps. Curb
DPW Annual Report 2006/2007
20
ramp specific projects
are also constructed
citywide, with priority
given to locations
requested by persons
who are disabled. DPW
ensures that the entire
intersection is evaluated
to provide properly
located curb ramps that
comply with
departmental standards
and regulatory
1000
1200
400
600
800
200
0
2004-05
1000
Number of Curb Ramps Installed by DPW
2005-06
600
2006-07
850
2007-08 (Projected)
1020
I
requirements. Curb
ramps are essential for pedestrians on City sidewalks, for people with disabilities, and for
seniors.
Sidewalks
DPW works to assure that sidewalks are accessible to persons with disabilities. In addition to its
work to have sidewalk damage repaired, DPW adopts and enforces policies that establish
requirements to maintain pedestrian accessibility adjacent to construction sites, through
sidewalk scaffolding, around sidewalk tables and chairs; displays; and street trees.
Buildings and Facilities
For capital projects delivered by the department, DPW provides professional accessibility
consultation, facility evaluation, design review, permit application review, and compliance
inspection services. This work includes many types of public buildings and facilities. Public and
private projects in the public right-of-way are also reviewed for access compliance as part of the
permit and inspection process.
Landscape Architecture
The Landscape Architecture Section provides planning, design and consultation services to
agencies and departments responsible for the development, maintenance, and renovation of th(
City's rights of way, parks, squares, and open spaces. Clients include the SFPUC, Recreation
and Park Department, and the MTA. Project designs completed during the this fiscal year
include: Palo Alto Pump Station, Summit Pump Station, Stanford Heights Reservoir, San Bruno
Avenue Landscape Improvements, Palace of Fine Arts Landscape Improvements Phase MB,
lie, Potrero Del Sol Playground Renovation, Rolph Playground Renovation, Visitacion Valley -
Tioga Park, Junipero Serra Playground Renovation, St. Mary's Playground Renovation, Pine
Lake Landscape Improvements, Hamilton Pool Landscape Improvements, and Richmond
Library Landscape Site Improvements. The design section is working on various planning,
design, and construction projects for SFPUC, Recreation and Park Department, and the MTA.
DPW Annual Report 2006/2007
21
HIGHLIGHTS OF LANDSCAPE ARCHITECTURAL PROJECTS
Jack Kerouac Alley Renovation
i The renovation of Jack Kerouac Alley was completed in early
February as phase four of the Chinatown Alleyway Master Plan.
The $300,000 reconstruction project links the vibrant Chinatown
and North Beach communities and is flanked by two historic North
! Beach institutions: City Lights Bookstore and Vesuvio's Bar, both at
the epicenter of the Beatnik movement during the 1950's. San
Franciscans celebrated the legacy of the "Beat Generation" writer
Jack Kerouac by renaming this alley, formerly known as Adier
Street. The alley's design, the result of a community planning
process, conveys an "East meets West" concept, expressed in the
bilingual bronze text cast into special concrete pavers embedded in
the new cobblestone alley paving. English quotes evoke the alley's
literary past, while Chinese quotes speak to universal truths about
humanity. New pedestrian-scale ornamental light fixtures highlight
i the quotations and illuminate the alley for safety.
Jack Kerouac Alley is
The renovation process also included a new sewer and storm transformed
drainage system. Thanks to the work of the Chinatown Community
Development Center (CCDC), the street is now closed to vehicular traffic.
Golden Gate Park Music Concourse
This 1 1 -acre concourse is the
major cultural and civic space
in San Francisco's Golden
Gate Park, which itself is
listed on the National
Register of Historic Places.
The Secretary of the
Interior's Standard for the
Treatment of Historic
Properties was the guiding
principle behind this
important project.
Surrounded by the M.H. de
Young Museum and the
^ California Academy of
Sciences — both new buildings by
world-renowned architects — the
Music Concourse is comprised of a large, central sunken space with a bosque of pollarded
trees, paths, benches, fountains, and the Spreckels Temple of Music band shell anchoring one
end.
The Music Concourse
DPW Annual Report 2006/2007
22
At the start of the project, the site's stairs and walkways had structural problems, turf areas had
been degraded by gophers, and the Concourse's trees and hedges were aging or missing. In
recent years, the space has been affected by the adjacent museum construction and a new
underground parking garage. The site also needed to meet new accessibility guidelines, and all
rehabilitation had to avoid adversely affecting the historic design.
The $9 million rehabilitation project preserved
the historic bosque of pollarded trees in the
Concourse bowl, repaved all surfaces,
replanted turf and shrub areas, and added new
benches and other site furnishings. Missing
trees were replaced to fill out the bosque, one
of the defining features of the site.
The existing roadway around the Music
Concourse was narrowed to a single lane for
traffic calming, and bicycle and pedestrian
safety improvements were incorporated in the
design, thereby strengthening the role of the
upper and lower promenades around the
penmeter of the bowl. Accessible pathways and
the addition of more than 170 park benches offer
visitors a chance to linger and enjoy the combination of the historic landscape and the modern
museum buildings.
Golden Gate Park's Music Concourse
Rossi Playground
A renovated Rossi Playground in San Francisco's
Richmond District
This beautifully renovated park in
the City's Richmond District
opened in May 2007. The project
was completed on schedule. The
design team partnered with the
Friends of Rossi Park to develop
concepts and arrived at an
excellent master plan. The
designers provided many
sculptural play structures and
placed them amidst a lush
landscaped setting of lawn,
flowering shrubs and existing
specimen trees.
DPW Annual Report 2006/2007
23
Bureau of Construction Management
Architectural Construction Services
All building construction, big or small, falls under the Architectural Construction Services Section
of the Bureau of Construction Management (BCM) at DPW. The Section's engineers, architects
!and inspectors manage construction contracts for many City departments. Project range from
parking garages to libraries to fire stations. The engineers handle new buildings as well as small
: renovations. The Architectural Construction Services Section ensures that public buildings are
built according to the latest construction codes, safely, on time and within budget. By doing so,
the engineers ensure that the public's tax dollars generated from bond programs are used
I efficiently.
Sewer Replacement Projects
BCM's General Construction Services Division provides construction management for
' construction projects for several City departments, including SFPUC's Sewer Program. In
addition to ensuring that the quality of construction performed by private contractors is
satisfactory, the team is responsible for keeping projects on schedule and within budget.
I Bureau of Street Use and Mapping
The Bureau of Street Use and Mapping (BSM) ensures that city sidewalks and streets are safe
and accessible. The bureau is responsible for permitting uses of the public right of way
and maintains the official city map. BSM protects and enhances the public right-of-way through
the issuance of permits for work and ensures that work is done according to applicable codes.
BSM enhances the public right-of-way through the Utility Undergrounding Program, Automatic
Public Toilet Program, the Newsrack Program, and others.
The Monument Preservation Fund has been in place for the entire fiscal year. The fund is
used to maintain more than 3,000 survey monuments found in the public right-of-way. The
monuments are used to determine property lines, roadway configurations and describe the legal
boundaries of all properties within the City. During FY 2006-07, BSM collected $155,000 in
funds and inspected and repaired 104 monuments.
i New Restoration Standards have been implemented through amendments to the Public
Works Code and Excavation Regulations. The new regulations govern work in the roadway and
the manner in which excavations are restored. Restoration standards require contractors to
repair the roadway surface to a condition that is equal to or better than prior to the
commencement of the work.
The Sidewalk Improvement and Repair Program was initiated during the present fiscal year
to inspect and repair all of the City's sidewalks on a 25-year cycle. The program increases
pedestrian safety while making it easier and less expensive for property owners to comply with
City and state codes that require them to maintain their sidewalks. The program allows private
property owners to include necessary sidewalk repairs in large-scale sidewalk repair contracts
negotiated by the City, resulting in greater cost efficiencies and expedited repairs.
DPW Annual Report 2006/2007
24
Program areas were selected by zoning, residential population
density, proximity to MUNI routes, nearby schools, senior
housing, and hospitals. During the initial stages of the program,
DPW notified property owners in affected neighborhoods and
inspected, identified and mapped damaged. During the last half
of FY 2006-07, the program inspected 33 square blocks and
repaired 10,985 square feet of damaged sidewalk. The
approval of a new $1 .2 million fund together with increased
communication allowed for greater and more extensive repairs.
News Rack Program
The News Rack Program installed new pedestal mounted units
throughout the downtown area including around AT&T Ball
Park. During the fiscal year, 218 units were installed resulting in
the removal of 1 ,470 freestanding news racks.
Highlights Of Street Use and Mapping Projects ^P^v employee inspects
sidewalks
Inspection Division Staff/Personal Digital Assistant
Staff uses PDAs to collect data in the field and download it directly to reports, forms and mail
services. This technology improvement implemented by BSM staff has improved customer
service and allowed the full implementation of the Sidewalk improvement and Repair Program.
Interdepartmental Work Orders Increased
BSM survey group increased Interdepartmental Work Orders by over 100%. The field survey
team has worked with other governmental agencies to provide cost effective field services for
operational and capital projects. The field surveyors mapped infrastructure for the SFPUC and
existing field conditions for the Joint Powers Board.
Program Summary
FY 2006/07
Permits Issued
17,810
Requests for Action Received
by Inspection Division
6,003 requests received (37%
received response within 48
hours)
Utility Infrastructure
Undergrounded
5.01 miles
Pedmount Newsracks
Installed
286
Mapping Backlog
Reduced by 14%
DPW Annual Report 2006/2007
25
] j Office of Financial Management and Administration
1 1 Deputy Director, Robert Carlson
I
{ Payroll and Personnel Division
This year, the Department of Public Works' Payroll and Personnel Division was consolidated
I under the General Services Agency (GSA) organization. The integration of the Department of
Public Works' Human Resources into the General Services Agency Human Resources will
provide the opportunity to consolidate functions, streamline processes, allow for cross-training
j and provide a broader platform for staff development. The consolidation of the human resources
|i functions will improve Human Resources service programs and service delivery through a more
flexible workforce with a broader and deeper base of expertise.
The Payroll and Personnel Division supported several important initiatives, including the
recruitment and staffing of employees to support DPW's Operations bureaus, including the
y Bureau of Street Environmental Services, the 7501 apprentice program, and the implementation
of the Department of Human Resources' Position Based Testing Program that helped eliminate
the number of provisional hires and accelerate the permanent hiring process for DPW.
I Computer Services
I The Computer Services Division designs, programs, operates and maintains all
Department-wide and many Bureau-specific automated information systems needed to support
m DPW goals and objectives. Services include planning, software development, network and
hardware installation and operations. The division provides comprehensive IBM AS/400, Local
Area Network (LAN), Wide Area Network (WAN), and PC (and compatible) hardware, software,
) network and support services. During FY 2006-07, the Computer Services Division completed IT
f , infrastructure upgrade at DPW's Corporation Yard, planned for a switch from the AS400
i Computer System, and customized special financial reports for client departments. The
Computer Services Division is currently focused on upgrading the existing client systems and on
integrating the DPW systems with the new 31 1 Customer Service Center.
I Finance and Budget
The Finance and Budget Division is responsible for budget preparation and negotiation, grant
writing and administration, financial planning, capital planning, analysis and reporting. The
Division develops reports and prepares analyses to implement and control DPW projects and
programs. Specifically, the division coordinates the annual budget process; prepares an annual
Indirect Cost Plan which allows fair allocation of overhead costs across all programs, projects
and funding sources; participates in capital planning efforts and bond authorizations; develops
departmental capital plans and grant proposals; prepares financial management reports; and
coordinates reporting on DPW's performance through the City's performance measurement
system and SF Stat.
I This past year, the Finance and Budget Division analyzed the City's Asphalt Plant and
I compared the costs and benefits of maintaining the City-operated plant; managed a study of
1 mechanical street sweeping in San Francisco; coordinated DPW's action plan in response to the
j 2007 Management Audit of the Department; and successfully managed the department's budget
' through the City's process, which included expansion of the Community Corridors Partnership
DPW Annual Report 2006/2007
26
Program to an additional 100 blocks. For the first time, the Finance and Budget Division
provided funding for maintenance of trees, medians, and irrigation systems through the citywide
Capital Plan and Annual Capital Budget.
Business Services Division
The Business Services Division is responsible for reviewing and processing the Department's
accounting and purchasing transactions in the City's online system (FAMIS and ADPICS);
preparing grant and other agency billings; processing job orders; performing account analyses;
and coordinating citywide and grant audits. The division is also responsible for contract
administration and compliance including development and administration of the competitive bid
processes for both construction and professional services.
Significant projects included the Requisition Automation Tracking System (RAS, formerly called
RAT) which shortened the processing time for proving orders, expediting merchandise deliveries
and payments to vendors; participation in a citywide effort to improve timely processing of
contracts and payment of vendors; development and distribution of project and client reports to
control projects expenditures; and participation in DPW's efforts to provide customer service anc
improve communication with client departments. Collaboration efforts with the Finance and
Budget group as well as the Library Department resulted in better control and reporting of
project expenditures.
Environmental Health and Safety
The Office of Environmental Health and Safety (EHS) promotes workplace health and safety
through education, consultation and control of hazards. The goal of our office is to be injury
free. In FY2006-07, EHS conducted various initiatives to achieve and maintain a safe and
healthful workplace including: reissuing a departmental safety policy statement and distributing i
to all employees; posting statement at worksites and adding it to our policy manual;
implementing a wellness program as part of the Mayor's Shape Up San Francisco Campaign;
and conducting a targeted intervention to reduce hsk factors in a work group that had a high
injury rate. The Bureau of Urban Forestry, Cement Shop was selected for the implementation of
a targeted intervention to reduce job injuries. After identifying risk factors, EHS implemented
four controls: daily pre-shift stretching, proper use of personal protective equipment, use of
newer/lighter jackhammers, and development of new work procedures for demolition that
reduce the risk of injury.
Training and Development
The Training department continues to expand the services it provides to DPW. This past year,
the unit focused on supporting the Mayor's mandate to provide supervisory skills training to ne\A
supervisors. The training department offered opportunities for supervisory academies tailored tc
the Operations and the Engineering bureaus, as well as catalog workshops for individual
supervisory skills, such as progressive discipline, performance management, writing appraisals
and coaching/feedback. Training is available to new and experienced supervisors, as well as
those interested in becoming supervisors. One of our key goals for the next fiscal year will be tc
continue to provide this training and refine the programs based on participants' feedback.
DPW Annual Report 2006/2007
27
00
Csl
FISCAL YEAR 2006-07
Operating Budget
SOURCES OF FUNDS
Grants/Bonds/
Other Departments
$123,749,758
Gas Tax/ Road Fund
$30,894,430
O General Fund (13%)
■ Gas Tax/Road Fund (17%)
□ Grants/Bonds/Other Dept. (70%)
USE OF FUNDS BY BUREAU
Street Environmental
Services
$38,540,902
H Architecture (8%)
■ Building Repair (1 ^
□ Engineering (15%
□ Street Environmer
Services (22%)
■ Street and Sewer
Repair (11%)
□ Construction
Management (12'
■ Street Use
and Mapping (7%
□ Urban Forestry (7 >)
29
!
lee ring Encampments at Golden Gate Pork
.1
r Washing Sidewalks DPW Inspecting Side^
I
imen
Plants on Van Ness Avenue
r
Services provided by ^he Department of Public Works
3-1-1 Customer Service Line
Adopt-A-Street Program
Arbor Day
Architecture Services
Automatic Public Toilets
Capital Improvement Projects
Community Clean Team
Community Corridors Partnership Program
Condominium Conversion
Construction Contracting Task Force
Disability Access
Enforcement
Engineering Services
Graffiti Removal
Graffiti Watch
Litter Receptacles
Maintenance of Public Buildings
Median Maintenance and Landscaping
Mechanical Street Cleaning
News Rack Program
Permits (Trees, Street-Use & Excavation,
Sidewalk Encroachment, etc)
Plaza Cleaning
Pothole Repair
Public Litter Receptacles
Sidewalk/Roadway Inspections
Sidewalk Repair and Improvement Program
Street Construction Coordination
Street Parks
Street Reconstruction
Street Repair
Street Resurfacing
Street Trees
Subdivision and Mapping
Utility Undergrounding
Produced by DPW's Office of Communications and Public Affairs
Improving the Quality of Life in San Francisco
WE ARE DEDICATED INDIVIDUALS COMMITTED TO TEAMWORK, CUSTOMER SERVICE AND
CONTINUOUS IMPROVEMENT IN PARTNERSHIP WITH THE COMMUNITY.
DEPARTMENT OF PUBLIC WORKS
ANNUAL REPORT 2007-2008
Mayor Gavin Newsom
Department of Public Works Director
Edward D. Reiskin
ver photos (clockwise from top left):
lean Team volunteers plant trees
pper Noe Recreation Center
alifornia Academy of Sciences Project
iguno Honda Hospital
Murphy Clubhouse
iitacion Valley Greenway
City Hall Dome Window Renovation
>nn Bruno Avenue Streetscape Improvements
Potrero del Sol Park Renovation
San Francisco Department of Public Works
FY 2007-2008 Annual Report
Gavin Newsom
IVIayor
Edwin M. Lee
City Administrator
Edward D. Reiskin
Director, Department of Public Works
GOVERNMENT
DOCUMENTS DEPT
Mission Statement MAY 2 1 W
"Improving the Quality Of Life in San Francisco" FRANCISCO
PUBLIC LIBRARY
We are dedicated individuals committed to teamwork, customer service and continuous
improvement in partnership with the community.
DPW Annual Report 2007/2008 1
TABLE OF CONTENTJ
INTRODUCTION
A Message from the Director 4
DPW Overview 5
Organizational Chart 6
OPERATIONS BUREAUS
Bureau of Street Environmental Services 7
Graffiti Removal 7
City's Customer Call Center 7
Mechanical Street Sweeping 7
Bureau of Urban Forestry 8
Planting and Maintaining Street Trees 8
Beautification and Maintenance 9
Sidewalk Maintenance 9
Bureau of Street and Sewer Repair 1 0
Bureau of Building Repair 1 1
Highlights of Building Repair Projects 1 1
Community Programs 1 3
Adopt-A-Street 1 3
Community Clean Team 14
Graffiti Watch 15
Community Corridors Partnership 15
Street Parks 16
ENGINEERING & ARCHITECTURE BUREAUS
Bureau of Project Management 1 7
Future Projects 20
Bureau of Architecture 21
Highlights of Architectural Projects 21
Bureau of Engineering 23
Hydraulic Section 23
Landscape Architecture 24
Streets and Highway Sections 26
Structural Engineering Division 26
DPW Annual Report 2007/2008 2
Bureau of Construction Management 27
Bureau of Street Use and Mapping 28
Monument Preservation 29
Permits and Plan Checking with
Building Process Re-Engineering 29
News Rack Program 29
Sidewalk Improvement and Repair Program 32
OFFICE OF FINANCIAL MANAGEMENT AND ADMINISTRATION
Financial Management and Administration Division 30
Finance and Budget 30
Business Services Division " 31
Computer Services 31
OFFICE OF COMMUNICATIONS AND PUBLIC AFFAIRS 32
GENERAL SERVICES AGENCY 33
Payroll and Personnel 33
Environmental Health and Safety 33
Training and Development 34
FINANCIAL INFORMATION 35
DPW Annual Report 2007/2008 3
A Message from the Director
The Department of Public Works (DPW) serves residents,
merchants and visitors of San Francisco with a focus on
quality customer service, teamwork, and continuous
improvement. Public works services are vital to the lives of
every person in San Francisco. They include managing street
construction and resurfacing, planting and maintaining city-
owned street trees; designing, constructing and maintaining
city-owned facilities; inspecting sidewalks and roadways;
constructing curb ramps; cleaning streets and public spaces;
removing graffiti; and leading volunteer activities that clean
and green our City.
DPW embarked on and completed several projects this fiscal
year that improved the quality of life in San Francisco. From
small neighborhood beautification projects to internationally-recognized capital improvements,
DPW has served San Francisco with the highest level of innovation and customer service. DPW is
especially proud of its role in delivering the new California Academy of Sciences, which received a
Leadership in Energy and Environmental Design (LEED) platinum rating and opened to the public
September 2008. The department continues to deliver high quality library upgrades through the
Branch Library Improvement Program, which will upgrade 24 of the City's branch libraries by 2011.
DPW carries out its mission through partnerships with the community and this fiscal year, the
department led thousands of volunteers in dozens of community beautification projects including,
large scale tree plantings in the Western Addition, graffiti abatement throughout the City and
transformed vacant public land into beautiful gardens. DPW continued to work closely with the
City's 31 1 Customer Service Center to streamline public requests for public works services. Our
partnership with 31 1 allows DPW to receive timely information from the public about neighborhood
needs, dispatch crews quickly, and track our results.
During the fiscal year 2008-09, DPW will embark on a Mechanical Sweeping Improvement
Program to align our street cleaning services with neighborhood needs. We will also embark on a
strategic planning process to guide our work over the next three years and we will pursue an
accreditation with the American Public Works Association. These endeavors ensure we are
delivering our services to the highest level of quality, while serving the needs of our residents.
This Annual Report provides information about the important work performed by our committed
staff and outlines our achievements. Your feedback is welcome. If you have questions or
comments, please go to sfgov.org/dpw or contact my office at 554-6920. An open dialogue with
the public is important to the success of DPW and I look forward to hearing from you.
Director, Department of Public Works
DPW Annual Report 2007/2008 4
Overview
The Department of Public Works is responsible for the care and maintenance of San
Francisco's streets and much of its infrastructure. The department designs, builds,
resurfaces and cleans streets; plants and maintains city street trees; designs, constructs
and maintains city-owned facilities; conducts sidewalk and roadway inspections, constructs
curb ramps, provides mechanical and manual street cleaning, removes graffiti from public
property; and partners with the diverse neighborhoods in San Francisco. DPW serves San
Francisco residents, merchants and visitors 24 hours a day and seven days a week with a
workforce of approximately 1 ,500 employees.
The agency is comprised of:
Bureau of Building Repair (BBR)
Bureau of Streets and Sewer Repair (BSSR)
Bureau of Street and Environmental Services (BSES)
Bureau of Urban Forestry (BUF)
Community Programs
ineering Bureau
Bureau of Project Management (BPM)
Bureau of Engineering (BOE)
Bureau of Architecture (BOA)
Bureau of Construction Management (BCM)
Bureau of Street-Use and Mapping (BSM
J
CM)
Office of Finance and Adi
Finance and Budget Divisioni
Business Services Division
Computer Services Division
Environmental Health and Safety
Training and Development
DPW Annual Report 2007/2008 5
1.
^ (S
. So
I
^1
11
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Managemer
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Jse and Mapp
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Bureau of Pro
Edgar Lopez,
Bureau ol
James Chig
Bureau of
Gary Hoy, B
Bureau of Consfl
Donald Eng,
Bureau of Stre«
Barbara Moy,
DPW Annual Report 2007/2008 6
I^ureau ^^'^'^^^^^^^lllillll^^^^^^llllllilH
Graffiti Removal
DPW issues private property owners Notices of Violation alerting them to remove graffiti
from their buildings. DPW's Bureau of Street Environmental Services notified 4,539 owners
in FY 2007-08.
DPW provides graffiti abatement services to other city agencies and strives to meet Mayor
Newsom's goal of abating graffiti within 48 hours of a report. DPW abates graffiti on city
property, documents the work, and sends an invoice to the responsible agency. In 07-08,
DPW abated 41 ,773 street stmctures and painted over 810,000 square feet of vandalized
property.
Mechanical Street Cleaning
Mechanical Street Sweeping is the core of DPW's street cleaning program. In fiscal year
2007-08, more than 90 percent of all City streets were swept mechanically at least once
per week, with several being swept seven times per week. DPW cleaned more than
150,000 curb miles and removed 27,807 tons of debris from San Francisco's streets this
fiscal year.
This fiscal year, DPW continued to study the effectiveness of its Mechanical Street
Sweeping Program. Several studies and reports have suggested that DPW's operations
could improve by adjusting frequency and still keeping the City clean. DPW recently
developed standards for its mechanical street sweeping program; published a Street
Maintenance Standards Manual and Evaluation Form to evaluate efficiency and
effectiveness; solicited an objective analysis of our work comparing it to best practices in
other cities and against industry standards by hiring an independent consultant; and
considered a Controller's Annual Report on Parks, Streets, and Sidewalk Maintenance,
which suggests changes to the program based on data that rated some streets clean just
before scheduled mechanical sweeping. As a result of this comprehensive evaluation,
DPW will change the frequency of mechanical street sweeping on city streets where data
and customer feedback indicate that we can adjust our schedules with minimal impact on
cleanliness. Changes will occur during fiscal year 2008-09.
DPW Annual Report 2007/2008
7
Bureau of Urban Forestry
The Bureau of Urban Forestry (BUF) plants and maintains street trees, maintains and
protects medians and other open space, and supports the greening efforts of residents
through the issuance of permits to plant trees, outreach, and code enforcement.
street Trees Planted and Permits Issued to Residents
Planting Street Trees
With the continuation of
Mayor Newsom's greening
initiative to plant 5,000 trees
per year, DPW is responsible
for more street trees than at
any previous time. The
Department now maintains
about 35,000 street trees and
it is estimated that other
agencies and private property
owners maintain about
60,000 street trees.
This past year, the San
Francisco Giants donated enough funding to plant trees in 800 empty tree basins
throughout the City.
3000
2500
2000
1500
1000
500
2005-2006 2006-2007 2007-2008
□Trees Planted □Permits Issued
The 2008 Arbor Day celebration occurred along Webster Street, and adjacent streets in
the Western Addition neighborhood. DPW planted 45 trees and 99 shrubs with community
volunteers and children from around the City. As part of the celebration, a Green Resource
Fair was held that included major greening non-profits and agencies providing public
education about tree planting, sidewalk
landscaping, recycling and many more
environmentally focused initiatives and
programs. Tree crews from BUF
demonstrated tree climbing and tree
maintenance and care. The weeklong
Arbor Day celebration was kicked off with
the transformation of a cement median into
a garden and the planting of a flowering
Cherry tree on Webster Street at Grove
Street, in honor of community artist, Ruth
Asawa, who was present for the tree
dedication by the Mayor.
Deputy Director for Operations, Mohammed Nuru,
and Mayor Gavin Newsom plant a ceremonial tree
for Arbor Day 2008.
DPW Annual Report 2007/2008 8
Beautification and Maintenance
DPW continued significant beautification projects throughout San Francisco in 2007-08.
These projects unify and green our neighborhoods and commercial corhdors while
improving major gateways into the City.
The Bureau concentrated maintenance efforts along Sunset Boulevard, removing dead
and declining trees, and pruning many large pines and cypress trees for public safety.
Other large corridors also received maintenance including Folsom, Guerrero, Hyde and
Pine streets, Junipero Serra Boulevard, Persia Avenue, and along Van Ness Avenue.
Significant Greening Projects
• Transformed a cement triangle median at the Duboce Avenue and Mission Street
intersection into a garden with irrigation. This effort was completed in collaboration
with DPW's Bureau of Building Repair and Caltrans.
• Installed drought tolerant plants, boulders and decomposed granite at the
intersection of Golden Gate Avenue and Taylor Street.
• Installed a fence and added new landscaping on a median along Geary Boulevard
from Divisadero Street to Baker Street with partners at Kaiser Permanente. In
addition to beautifying the area, it also deterred people from jaywalking.
• Built a new landscape median and planted nine olive and four cherry trees at the
parking lot on Van Ness Avenue at North Point Street.
• Performed semi-annual maintenance of 81 hanging flower baskets.
• Applied wood chips at all on and off ramps at Highways 80, 101 and 280.
• Planted and installed flax in large fiberglass planters along Alemany Boulevard at
Brotherhood Way and Portola Street at Twin Peaks Boulevard medians.
• Began developing a tree farm at Log Cabin Ranch in La Honda by co-hosting three
volunteer workdays in partnership with the Juvenile Probation Department.
BUF hosted the Summer Youth Program with Mission Neighborhood Center, creating 120
jobs for youth for a ten week period during the summer. The program serves young adults,
ages 16-24, from a variety of communities, including single mothers and fathers, youth on
gang injunction lists, on probation, and from public housing, who came together and
perfomned large landscape maintenance projects throughout the City. The program not
only provides work opportunities for youth, but also inspires them to consider careers in
urban forestry. In addition, BUF planted 250 trees citywide through its 7501 Horticulture
Training Program, which provides entry level positions to individuals transitioning into
gardening jobs.
Sidewalk Maintenance
The BUF Cement Shop provides repairs for right-of-way street structures such as
stairways, landings, retaining walls, and walkways using gas tax funding. BUF also uses
local sales tax funds to provide cement repairs around City-maintained trees including
sidewalks, curbs and gutters damaged by tree roots.
DPW Annual Report 2007/2008 9
The Cement Shop created 1 ,450 sidewalk basins for new tree plantings for the Mayor's
tree planting initiative this year. BUF and the Bureau of Engineering built 376 accessible
curb ramps with yellow, detectable surfaces on sidewalks to improve access for people
with disabilities. The Cement Shop also provided maintenance and repair to City-owned
buildings such as fire stations, police facilities, Laguna Honda Hospital and City College.
Bureau of Street and Sewer Repaii
The Bureau of Street and Sewer Repair (BSSR) keeps the streets of the City safe for
motorists, bicyclists, pedestrians and commercial vehicles through its pothole and patching
programs and sewer repair work.
BSSR:
• Responded to more than 1 3,000 roadway defects
• Patch paved 185,000 square feet of street surface
• Used 2,700 tons of asphalt for pothole and patching
Street Resurfacing
BSSR works in partnership with DPW's Bureau of Engineering to resurface City streets.
During the fiscal year, BSSR paved 94 blocks. A large percentage of these blocks were
resurfaced with 15 percent recycled asphalt pavement supplied by the City's own asphalt
plant.
DRW developed a new cost-effective Proactive Pothole Sweeping Program that priontizes
patch routes based on street pavement scores and data, including traffic volumes, and the
presence of bike lanes and bus routes. Through this program, the department can focus its
resources in areas where potholes likely exist and where the street usage is the highest.
The department expects that pothole complaints will decrease as crews find and fill more
potholes proactively. The program also tracks sewer depressions to quickly identify sewer
repair needs.
Sewer Repair
The City's sewer system is comprised of several treatment plants, large box storage
structures and a system of main and side sewer collection pipes located under the streets.
Broken sewer pipes can cause street cave-ins and roadway depressions also known as
sink holes, which are a public safety hazard. DPW crews responded and placed more than
1 ,200 tons of asphalt related to sewer repairs and depressions at the direction of the SF
Public Utilities Commission (SFPUC). DPW repairs sewers so that sewage backups, street
collapses and basement floodings are minimized. The bureau made 287 sewer related
repairs this fiscal year.
DPW Annual Report 2007/2008 10
Trenches
A variety of agencies and contractors excavate trenches in City streets in order to install,
repair and maintain utilities. To reduce the inconvenience and danger to the public that
open trenches can pose, DPW paves trenches to a seamless and smooth street. This
past year, BSSR paved 88,500 square feet of trenches along city streets — restoring them
to a smooth condition.
Asphalt Plant
The Municipal Asphalt Plant produces hot asphalt for DPW crews to pave and fill potholes.
The plant produced more than 36,000 tons of hot asphalt this past year, the largest
amount it has produced in 15 years. DPW also sold nearly 20,000 tons of asphalt to
private contractors.
Currently, DPW includes 15 percent recycled asphalt in the asphalt it produces. And as the
technology evolves, DPW hopes to fill potholes and patch pave more streets with recycled
materials, minimizing the impact to the environment and decreasing debris that goes to the
landfill. DPW provided a demonstration of an asphalt recycler; which showed the
production of the material using 100 percent recycled products.
Sand Removal at Ocean Beach
BSSR manages and oversees the relocation of sand along Ocean Beach. This effort
allows the City to reuse and redistribute sand while minimizing recession along the beach
front. This past year, DPW relocated 75,000 cubic yards of sand from the promenade, a
walkway along Ocean Beach, to low-lying areas south of Sloat Boulevard.
Bureau of Building Repair (BBI
The Bureau of Building Repair (BBR) provides construction, repair, remodeling, and facility
management services to City-owned buildings. BBR is also responsible for providing
operations, maintenance, and custodial services for DPW facilities and other City
departments including emergency repair services, 24-hours a day.
Highlights include:
Van Ness Avenue Irrigation Repairs
BBR repaired and replaced irrigation
lines along the median on Van Ness
Avenue. These repairs prevented the
irrigation system from further leaks while
helping to sustain the beauty of the
landscape.
DPW Annual Report 2007/2008 1 1
Youth Guidance Center Court
Improvement Project
The project provided the courts with
new ballistic resistant glazing, Heating
Ventilation and Air Conditioning (HVAC)
heat pumps, energy efficient lighting
and interior court space
painting/restoration.
Alemany Trumble Stair Structure Lighting
Enhancement
BBR installed pedestrian lights to illuminate
the stairway at Alemany and Tnjmble
Streets.
Francisco Stairway Replacement Project
The Francisco Stairway, located between
Grant Avenue and Kearny Street, received a
major facelift. The stairway is an important
structure that links the Telegraph Hill and
North Beach neighborhoods. This was a
team effort that involved BBR, BUF and
crews from DPW's Engineering bureaus. The
project is a multi-phase effort with Phase III
scheduled in 2009.
DPW Annual Report 2007/2008
12
EMERGE Project Space Improvements
BBR removed and installed 4,000 square feet
of flooring and constructed a stairway at a city-
owned building located at 25 Van Ness
Avenue. The project included interior and
exterior retrofits. BBR installed pendant energy
efficient light fixtures, provided electhcal
services, fabricated and installed chair rails,
and painted the interior of the building.
Caulking Project for 1650 Mission
BBR repaired leaks at 1650 Mission Street.
BBR coordinated the scaffolding and caulked
glazing to eliminate water intrusion. The interior
walls and ceiling were also cleaned of water
stains.
Adopt-A-Street
The Adopt-A-Street Program is a public and
private partnership between the City and its
residents and merchants to keep the
sidewalks clean and beautiful. The program
is simple: groups or individuals agree to
adopt a block and take responsibility for
keeping it clean of litter, graffiti and illegal
dumping. In return, DPW provides free
cleaning supplies, trash pickup, and support
for neighborhood clean ups and public
DPW Annual Report 2007/2008
13
recognition. During this fiscal year, 118 new members joined the program, bringing the
total membership number to 1 ,379. Adopt-A-Street was founded in 1998 and celebrated
its 10^*^ Anniversary this year during Public Works Week. The event honored volunteers
who have been sweeping their sidewalks since the program began.
Community Clean Team
The Community Clean Team engages
communities and volunteers in
beautifying merchant corridors,
schools, open spaces, parks and
gardens by organizing a Saturday
cleanup event in each of the City's
eleven supervisorial districts. In FY
year 07-08, more than 3,300
volunteers and 60 community groups
participated.
Highlights include:
• Swept 325 blocks of sidewalks,
curbs, and alleyways.
• Cleaned 3.6 miles of coastline.
• Planted 1 ,578 street trees, bushes, and plants.
• Cleaned 1 ,022 tree basins.
• Applied 231 cubic yard of wood chips on center medians, islands, lots, and parks.
• Removed graffiti from 3,000 pieces of public furniture and property.
• Removed graffiti from more than 86,000 square feet of public space.
• Cleaned eight public school campuses, community gardens, and parks.
The Community Clean Team dedicates an entire month to each supervisorial district with
DPW and other city departments performing various street cleaning and neighborhood
beautification work. The Clean Team produces additional cleanup events throughout the
year at the request of community partners and neighborhood groups.
Clean Team partners include the Recreation and Parks Department, the Sheriff's
Department, the Municipal Transportation Agency, the Mayor's Office of Neighborhood
Services, SF Parks Trust, all of the District Supervisors' Offices, the Police Department,
and the Department of the Environment, and Walgreens. By the end of the fiscal year, the
San Francisco Housing Authority also partnered with the Clean Team; which resulted in
the cleanup and beautification of four housing development sites.
Norcal Waste Systems, Inc. and San Francisco Clean City are also key partners in the
program. They provide the Gigantic 3 Program, which offers residents bulky item drop off,
recycling and composting opportunities during their district's Clean Team month. In 2007-
2008, Norcal collected 21 1 .4 tons of debris, with a 42 percent waste diversion rate.
DPW Annual Report 2007/2008
14
Graffiti Watch
1 DPW's Graffiti Watch Program is a citywide
I volunteer effort to prevent and remove
I graffiti from public property, including street
furniture such as post boxes, street signs,
i litter receptacles, utility poles and other
surfaces that are defaced by taggers.
During the past year, 74 volunteers signed
j up and participated in keeping a four-block
i area around where they live, work, or go to
school free of graffiti.
The program's goal is to keep San
Francisco's streetscape graffiti-free through vigilant community involvement. DRW,
working with the Graffiti Advisory Board, the Police Department and community leaders,
, empowers residents to take ownership of their neighborhoods.
Volunteers include residents, businesses, neighborhood improvement associations, and
high school volunteer groups.
Community Corridors Partnership Program
The Community Corridors Partnership Program provides coordinated and expedited
services San Francisco's merchant corridors to keep them clean, green, and vibrant. The
pilot program began in 2006 when Mayor Gavin Newsom, in partnership with the Board of
Supervisors, launched a citywide initiative to keep 200 of the busiest merchant corridors
free of litter and graffiti. Since its inception, residents and merchants have noticed visible
Improvements to their corridors. Participation among merchants has also increased.
DPW employees, known as the Neighborhood Ambassadors, sweep litter from the
sidewalk, clean tree basins, report graffiti and identify and resolve street conditions. DPW
provides outreach to merchants to educate them about their responsibility to comply
with city codes meant to keep streets clean. The program provides regulariy scheduled
'Eco Blitzes' where city staff flush sidewalks, steam clean around litter receptacles, and
abate litter.
DPW Annual Report 2007/2008
15
The program improves the cleanliness of our most-traveled merchant corridors; educates
merchants about City Codes and cleanliness standards; provides resources that empower
merchants to care for their storefronts and sidewalks; and encourages property owners to
form Community Benefits Districts.
Street Parks
Street Parks is a partnership between DPW and the San Francisco Parks Trust to create
public open-space gardens located on city-owned public rights-of-way with the partnership
of neighborhood groups. There are numerous undeveloped public open spaces such as
vacant lots, rights-of-way, street medians and weedy hillsides; which are in disrepair and
subject to illegal dumping and other unwanted activity. A Street Park is a community-
managed public open space that transforms these formerly unused plots of land into
gardens.
During this fiscal year, garden tools company Fiskars awarded the Goettingen
Neighborhood Street Park with $75,000 to support a complete garden makeover. The
initiative included donated labor, design time, project coordination, tools, plants and all the
necessary supplies. Since the Street Parks Program began in 2002, 170 people have
registered to develop new gardens and street parks. There are now 28 completed street
parks and 50 in progress.
31 1 Customer Service Center
With the inception of the 31 1
Customer Service Center, service
requests are electronically sent to
DPW. This fiscal year, DPW
processed nearly 118,000 reports,
a 13 percent increase over last
year. DPW personnel also utilize
31 1 to resolve issues. DPW
resolved more than 36,000
service requests generated by
DPW staff. Around 66 percent of
the calls are resolved within 48
hours.
DPW is responsible for the
cleanliness of San Francisco's
streets. Through the use of
mechanical street sweepers,
strategic litter receptacle
placement, and manual cleaning efforts, the streets are kept clean. DPW works to educate
DPW Annual Report 2007/2008 1 6
and partner with private property owners about the maintenance and cleanliness of
sidewalks. DPW uses Green Machines to sweep sidewalks in heavily used commercial
corridors.
FY07-08 DPW Service Requests By Division
Total Calls: 103,991
ENGINEERING AND ARCHITECTURE BUREAUl
Deputy Director, Fuad Sweiss^
Bureau of Project Managemei
DPW's Project Management Bureau is responsible for delivering complex projects through
the management of the planning, designing, documentation and construction process. The
Bureau works on a variety of projects on behalf of City agencies including the Recreation
and Park Department, the SFPUC, the Department of Public Health, and the San
Francisco Police and Fire departments.
Major capital projects are typically funded through local, state or federal public financing
programs, and occasionally in combination with privately raised sources. Capital projects
are managed by a select group of engineers and architects within this bureau. These
managers are responsible for delivering projects with aggressive schedules, and extensive
reviews and approvals.
DPW Annual Report 2007/2008 1 7
Highlights include:
Laguna Honda Hospital
In 1999, voters approved a bond measure to replace this
almost century-old facility; the largest municipally owned and
operated skilled nursing facility in the country. DPW is
overseeing the $594 million project from planning through
construction. Construction is currently underway and
residents and staff will occupy the new building in 2010.
n
ri
California Academy of Sciences
In 2000, voters passed a bond to
build a new California Academy of
Sciences. The Academy is one of
the greenest buildings in the world
with a Leadership in Energy and
Environmental Design (LEED)
platinum rating from the U.S.
Green Building Council. The
design of the Academy contains a
natural history museum, a
rainforest, the Steinhart Aquarium,
and the Morrison Planetarium.
DPW is provided project
management services for the
design and construction of the
project. The California Academy of
Sciences opened to the public in
September 2008.
Palace of Fine Arts Restoration
The Palace of Fine Arts is a well-
known and popular San Francisco
historic landmark. Originally built
as part of the 1 91 5 Panama-
Pacific International Exposition,
the City rebuilt the Palace of Fine
Arts in the 1960's with reinforced
concrete.
DPW is leading a $21 million
multi-phase restoration project
that includes the repair of the
DPW Annual Report 2007/2008
rotunda roof, the restoration of the lagoon, and improvements to the landscape.
This fiscal year, DPW provided oversight for the restoration of the rotunda and the
colonnades. For the rotunda roof, the contractor abated hazardous materials; performed
seismic strengthening of the rotunda ceiling support structure, and restored the plaster
ceiling and plaster angels. The torus ring on the attic level also received additional
anchorage, and masonry repair of critical spalls and cracks was performed. This included
the waterproofing of all surfaces to protect the structure. The rotunda was completed in
December 2008.
Branch Libraries Seismic Upgrades, Renovations and New Construction
Voters approved a program to refurbish
and upgrade 24 of the City's branch
libraries (16 renovations and eight new
buildings). DPW's Project Management
Bureau is leading the Branch Library
Improvement Program (BLIP). To date,
eight branch projects are complete, six
projects are in construction and 10 are in
design. The new Portola Branch Library
and the renovated Richmond Branch
Library open in early 2009. The entire
program will be complete in 201 1 .
San Francisco General Hospital Rebuild Program
DPW's Project Management team is overseeing the rebuild of San Francisco General
Hospital, which provides the city's only Trauma Center. The team is responsible for
managing the design and construction
plans for this project. This initiative
includes extensive studies, reports,
reviews, design concepts, and
collaboration with stakeholders including
the Department of Public Health. The
design is slated for a LEED gold rating
from the U.S. Green Building Council.
The program to rebuild and seismically
improve the hospital will be presented to
the voters in the November 2008
election.
DPW Annual Report 2007/2008 1 9
Future Projects:
Hall of Justice Facilities Improvement Program
In partnership with consultants and stakeholders, DRW
developed a strategy for the implementation of the Joint
Facilities Improvement Program (JFIP). The JFIP
identifies distinct projects; while studying appropriate
venues that will accommodate building users and
patrons. DPW worked closely with city agencies to
develop the strategy, including the Sheriff's
Department, Police Department, Office of the Chief
Medical Examiner, the Office of the District Attorney,
the Office of the Public Defender, the Adult Probation
Department, and the Superior Court.
SFPUC New Administration Building
DPW is managing the design of a 12-story office
building that will house the SFPUC administrative
offices. The building will be located at 525 Golden
Gate Avenue. The 258,000 square feet state of the
art building is designed to achieve a LEED
platinum rating from the U.S. Green Building
Council.
Auxiliary Water Supply System Program
The Auxiliary Water Supply System (AWSS) was
constructed following the 1906 Great Earthquake
and Fire to provide independent fire protection for
the City. The system consists of 135 miles of high-
pressure distribution lines and 1 ,600 high-pressure •■'■"^"^"e^- ^
fire hydrants, 52 suction connections, two water storage tanks, 177 underground cisterns,
two reservoirs, two pump stations, and two fireboats.
DPW commissioned a study of the system to determine rehabilitation and retrofit needs.
This report will provide an objective assessment of the AWSS. The report will include an
evaluation of the day-to-day and post earthquake operations of the San Francisco Fire
Department; an assessment of the AWSS core facilities (i.e. reservoir, tank, pump stations,
pipelines); and will make recommendations to rehabilitate or retrofit the AWSS.
Bayview Transportation Improvement Project (BTIP)
DPW is leading the BTIP. The project addresses traffic in the Bayview Hunters Point and
South Basin industrial area by developing a direct vehicular route between US Highway
101 and the north and south gateways of the Hunters Point Shipyard. DPW completed a
draft report of an Environment Impact Report/Study; which will be published in 2009.
DPW Annual Report 2007/2008 20
I DPW coordinates this project with the IVlayor's Office, the Redevelopment Agency and the
j San Francisco County Transportation Authority.
i SoMa West Improvement Projects (Phase I)
Phase One of tiie SoMa West Project is part of the Central Freeway Replacement
Ancillary Projects; which were initiated by the San Francisco County Transportation
Authority. The SoMa Improvement Project will enhance the urban fabric of the area, calm
traffic, and improve transportation safety in the vicinity of the Central Freeway/Octavia
I Boulevard.
!
I It includes the construction of a new community garden at the end of McCoppin,
construction of a landscaped center island on McCoppin St. between Otis and Valencia
streets, and streetscape and traffic calming improvements at various alleyways (Stevenson
between McCoppin and Duboce, Jessie between McCoppin and South end, Peari between
Market and Duboce, and Elgin Park between Market and Duboce).
Bureau of Architecture^
The Bureau of Architecture (BOA) provides planning, design, and project management
services for the renovation and new construction of City buildings and public spaces. The
Bureau employees are licensed architects and Leadership in Energy and Environmental
Design (LEED) Accredited Professionals. BOA experienced an increase in demand for
services in FY 2007-08, which resulted in 15 projects.
This fiscal year, BOA's clients include the Recreation and Park Department, the Public
Library, the SFPUC, and the General Services Administration. BOA staff also assisted in
\ the City's 10-year Capital Plan and the development of the $887 million San Francisco
i General Hospital General Obligation Bond Program, which will be on the November 2008
' ballot.
Highlights include:
Recreation and Park Facilities
BOA completed six recreation facilities with the opening of Minnie and Lovie Ward
Recreation Center, Joseph Lee Recreation Center, Upper Noe Valley Recreation Center,
DPW Annual Report 2007/2008 21
Rolph Clubhouse, Moscone Club House, and Coffman Pool. Construction is continuing on
JP Murphy Playground and the Junipero Serra Clubhouses and the Hamilton Pool.
Library Facilities
BOA assisted with design renovations for the ground floor of the Main Public Library.
Other branch library projects include the Western Addition, Richmond, Eureka Valley,
Bernal Heights, and Potrero Hill. Designs are also underway for the Visitation Valley, Anza,
Merced, and Ortega branch libraries. The libraries are designed to meet a Leader in
Energy and Environmental Design (LEED) silver rating from the U.S. Green Building
Council.
SF Public Utilities Commission Projects
BOA provides architectural services to the SFPUC Capital Improvement programs
including support of the Water System Improvement Program (WSIP) and the Waste
Water Treatment Plant (WWTP). This past year, BOA assisted in the delivery of several
projects including the Bay Division Pipeline Three and Four, Hayward Fault Seismic
Upgrade; the Southeast Treatment Plant BIdg. 850 HVAC Upgrade; Skyview Aquavista
Pump Station; and the Sunol Pipeline Repair and Readiness Improvement Project.
Department of Public Health
BOA provided support for various projects for the Department of Public Health. The
projects include the remodel of General Hospital's Ward 93 Substance Abuse Clinic,
Castro Mission Health Center; Chinatown Health Center (Phase One); and the Southeast
Health Center (Phase One).
BOA also completed designs and began construction for the trash compactor at General
Hospital; the Southeast Health Center (Phase Two), the Ocean Park Health Center
Renovation; and the SF General Hospital Traumatic Brain Injury Restroom.
Department of Emergency Management
BOA provided design and construction services to the Department of Emergency
Management's headquarters at 101 1 Turk Street and continues to designs the renovation
of the 91 1 Dispatch Center there. BOA also designed and built a backup Emergency
Operation Center as part of the second floor improvements to One South Van Ness
Avenue.
Real Estate Projects
BOA completed renovations and tenant improvements to offices for the Real Estate
Department, including 1650 Mission Street and One South Van Ness Avenue. These
buildings house hundreds of city employees with the Human Services Agency, the
Municipal Transportation Agency, and the Department of Technology. BOA also helped
improve the City Hall dome windows with little impact to City services and visitors.
DPW Annual Report 2007/2008 22
The Bureau of Engineering (BOE) provides engineering and landscape architectural
planning and design services for Capital Projects as well as engineering consultation and
management assistance for City-maintained streets, wastewater delivery, water facilities,
seismic retrofit design, and structural design. This fiscal year, clients included the Fire
Department, Recreation and Park Department, the Municipal Transportation Agency, the
SFPUC, and the Department of Public Health.
Hydraulics Section
The Hydraulics Engineering Section provides planning, design, and consulting services for
the City's sewer system with primary focus on the collection system. This Section provides
services through SFPUC's Repair and Replacement Program and the Five-Year Capital
Improvement Program. This Section responds to sewer emergencies and flooding
complaints; develops and maintains a Sewer Geographic Information System; provides
support to the SFPUC to improve sewer flow conveyance and collection system asset
management, and assists the SFPUC with its Sewer System Master Plan. Services to
other departments and private companies are also provided. During this fiscal year, the
Hydraulic Engineering section prepared and awarded 18 projects, totaling approximately
$24 million.
Highlights include:
IVIission Street and IVIount Vernon Avenue Sewer Improvement Project
BOE replaced and upgraded the sewer system along Mission Street and Mount Vernon
Avenue .The design and construction of this project was managed by DPW and financed
by the SFPUC. Construction cost was approximately $9.4 million.
California Street Pavement Renovation and Sewer Replacement
BOE quickly assessed the condition of a sewer system at Califomia Street from Park
Presidio to Arguello Boulevard prior to resurfacing. Under the City's Excavation Plan; all
street construction work must be coordinated prior to street resurfacing to minimize
disruption. The Hydraulic Engineering Section collaborated with DPW Streets and
Highways Section to perform a joint contract for sewer and paving construction \Nork worth
DPW Annual Report 2007/2008 23
approximately $1.4 million. This project resulted in a newly paved street with an upgraded
sewer system.
Landscape Architecture Section
The Landscape Architecture Section provides planning, design and consultation services
to agencies responsible for the development, maintenance, and renovation of the city's
rights of way, parks, squares, open spaces and other landscaped areas.
Highlights include:
Forest Knolls Pump Station
Alemany Pump Station
Sunset Reservoir
Stanford Heights Reservoir
Mount Davidson Pump Station
Polk Street Greening
Franklin Square Playground Renovation
Buena Vista Park Renovation
Midtown Terrace Playground Renovation
Sunnyside Conservatory Site Improvements
Bernal Branch Library Site Improvements
The section continues to provide various planning, design, and construction services for
City departments.
Sunnyside Playground Renovation
In November 2007, DPW completed a
$2.4 million renovation of Sunnyside
Playground, a terraced hillside
neighborhood park. Improvements
included a new community gathering
space consisting of a children's play area,
a regraded lawn providing for level play,
DPW Annual Report 2007/2008
24
and a restroom/storage building. DPW built an oval-shaped patio ten-ace for socializing,
exercise, and for special events. In addition, DPW repaved the tennis/basketball courts
and service drive, and installed ornamental security fencing around the park perimeter.
Visitacion Valley Greenway
The Visitacion Valley Greenway project,
received the Robert C. Friese Award for
Neighborhood Conservation from San
Francisco Beautiful. The Greenway,
consisting of a linear series of six parcels,
functions as both a recreation area and an
outdoor classroom for Visitacion Valley
residents. DPW designed two parcels of the
project including a hillside garden planted with
California native plants, a children's play area,
community vegetable and herb gardens, and
a senior pavilion with art enrichment features.
Potrero del sol Park Renovation
The $2.3 million renovation of
Potrero del Sol, a landscaped 4.5
acre park in the Mission District,
opened to the public in June 2008.
The project preserved the existing
park's circulation pattern and
sculpted landforms. The
transfonnation included a 5,000
square-foot circular children's
playground, a 10,000 square-foot
skate park, and an infomnal soccer
field. DPW installed a fence and
newly paved pathways.
San Bruno Streetscape Improvements
San Bruno Avenue Streetscape Improvements is the first completed project of the Great
Streets program. The scope of work included 120 new street trees, enlarged tree wells
with Fortnight Lilies and decomposed granite, and the installation of banner poles and
banners. Tree species selected for their beauty and suitability to the environment, include
Scarlet Maple, Flowering Cherry, and Queen Palm. A Neighborhood Beautification Grant
funded the vibrant new community-designed banners.
DPW Annual Report 2007/2008 25
streets and Highways Section
The Streets and Highways
Section provides detailed services
for the management of pavement
renovations, curb ramps, capital
projects, and mapping. Civil
Engineers are responsible for
preparing plans and specifications
for existing street renovation
projects. During the 2007-2008
fiscal year, DPW focused on
preventative maintenance and
strategic capital improvement.
DPW paved 363 blocks with a budget of $36.4 million through the Road Resurfacing
Program, which manages 12,458 street segments.
Disability Access
Curb Ramps
DPW maintains approximately
7^200 street intersections in San
Francisco and provides
professional consultation and
services for capital projects to
ensure accessibility issues are
addressed. This work includes the
review/audits of public buildings
and facilities. Public and private
projects in the public right-of-way
are also reviewed for compliance as part of the permit and inspection process. DPW
ensures that intersections are evaluated so that new curb ramps comply with state and
federal requirements. During this fiscal year, 956 curb ramps were installed and
constructed providing safe paths of travel for people with disabilities and pedestrians.
Structural Engineering Section
The Structural Engineering Section specializes in the design of commercial and industrial
buildings, retaining walls, roadway structures, bridges, tunnels and the seismic
strengthening of buildings. The section also specializes in geotechnical studies and
evaluations supporting everything from new building design to evaluation of potential
landslides. The Structural Engineering Section also works with DPW's Operations staff to
renovate and construct existing and new street structures.
400
350
300
250
200
150
100
50
Number of Blocks Paved by DPW
300
243
0
2005-06 2006-07 2007-08 2008-09
(projected)
DPW Annual Report 2007/2008 26
Ingerson-Griffith Bus Stop Apron
Improvement Project
DPW built the Ingerson-Griffith Bus Stop in
Bayview. Prior to the project, bus patrons were
forced to stand on soil and landscaping while
waiting for the bus. BOE led the project with BBR
and BUF operations crew providing support to
construct the bus apron and build an adjacent
stainA/ay to meet current American Disability Act
(ADA) standards.
lureau of Construction Managemei
I The Bureau of Construction Management (BCM) provides oversight and ensures that all
I public works construction projects are consistent with technical plans and specifications,
I within budget, and completed in a timely manner. Bureau engineers, architects, and
! inspectors provide a wide range of services for City departments.
j BCM Project Highlights include:
• Broadway Streetscape Phase Two
• Bernal Heights Improvements
• Mission Street and Mount Vernon
Ave. Sewer System Improvement
• Larsen Park/Charlie Sava Pool
• Richmond Branch Library
• SFGH Medical Center Services
Building Seismic Upgrade
• Portola Branch Library
• Ingleside Branch Library
• Ocean Park Medical Clinic
• Moscone Clubhouse
• Upper Noe Valley Recreation Center
• Junipero Serra Playground and Clubhouse
• Minnie & Lovie Ward Recreation Center
• JP Murphy Playground and Clubhouse Renovation
• Joseph Lee Recreation Center
• Coffman Pool Reconstruction
• Visitacion Valley Tioga Lots
• Potrero Del Sol Skate Park
• Mission Bay Development
• Mission Creek Park
• Hunters Point Shipyard Conversion
DPW Annual Report 2007/2008 27
BCM's quality control efforts include materials testing for construction projects,
environmental services, and enforcing construction and building codes.
Site Assessment and Remediation Division (SAR) provides environmental and
construction services for City departments such as: site history, site investigation, and risk
assessment; environmental planning; sediment characterization and coastal engineering;
environmental regulatory compliance; environmental contract specifications; surveys,
oversight and abatement for lead, asbestos, and other hazardous materials; environmental
site remediation of soils and groundwater; compliance testing, permitting and removal of
underground storage tanks; environmental monitoring and mitigation on construction
projects; and materials special inspection and testing.
DPW Materials Testing Laboratory (MTL) is a fully certified testing laboratory. MTL
allows DPW to provide professional quality control
services to ensure that construction materials
used in projects are in compliance with contract
plans and specifications. Design consultation, plan
and specification review, submittal review, quality
assurance, concrete sampling and testing; soils
and aggregate sampling and testing; and
masonry, asphalt, welding, and reinforced steel
testing are provided.
Bureau of Street Use and IVIapping |
The Bureau of Street Use and Mapping (BSM) ensure that sidewalks and streets are safe
and accessible. BSM ensures the safety of the public by reviewing and issuing pennits,
conducting inspections of sidewalks, encroachments, and other uses of the public right of
way, and manages the official city map, condominium conversions, and other subdivision
activities. The Bureau is also responsible for enforcing and enhancing the public right of
way through the Public Works Code.
In addition to inspections related to permitting, staff responds to public inquiries and
coordinates activities on the public right of way with other city agencies, utility companies,
and private construction contractors.
DPW Annual Report 2007/2008 28
Highlights include:
Monument Preservation
In the 2007-2008 fiscal year, BSM systematically collected an inventory of all monunnents
citywide. BSM's Survey Division cross referenced this data with current information;
allowing an accurate count and concise map of old and existing monuments.
Permits and Plan Checl(ing with Building Process Re-Engineering
In Fiscal Year 2007-2008, BSM processed more than 26,000 permit applications and
actively participated in the multi-agency Building Process Re-Engineering effort led by the
Department of Building Inspection (DBI). This process involved a public/private
collaboration with DBI, Planning, SFPUC, the Fire Department, the Redevelopment
Agency, and building industry representatives to identify improvements to the building
entitlement process and the permit review and issuance process. Through this initiative,
BSM:
• established checklists for permit applicants to clearly define submittal requirements
for each stage of the building permit application approval process;
• established a procedure for DBI staff to assist in identifying whether or not a
building permit needs to be routed to DPW for review and/or approval; and
• improved DPW counter services at DBI where a permit applicant can drop-by at
specified times for sign-off on pemriit applications or addenda by assigning
additional DPW staff.
News Rack Program
During Fiscal Year 2007-2008, BSM installed 264 fixed
pedestal news racks throughout the City. The program
manages 550 fixed pedestal units and has removed
more than 3,700 free standing units from City
sidewalks.
Sidewalk Improvement and Repair Program
DPW's Sidewalk Improvement and Repair Program
(SIRP) is a proactive approach to improving pedesthan Newly installed pedmount
safety on the City's right-of-way. The program allows news rack,
inspectors to canvas public sidewalks and identify
potential defects. DPW works with private property owners, businesses, and city agencies
to fix damaged sidewalks in a timely manner. In Fiscal Year 2007-2008, BSM inspected
nearly 2 million square feet of sidewalk and identified 148,772 square feet of damaged
sidewalk. BSM contacted neariy 1,500 property owners, 613 public agencies and 588
private agencies to begin sidewalk repairs. More than 95 percent of these notices were
completed within the deadline. Altogether, 100 square blocks of sidewalk were repaired
this past year.
DPW Annual Report 2007/2008 29
utility Undergrounding Program
In collaboration with utility companies, DPW coordinates the removal of overhead utility
wires into underground conduits under streets and sidewalks within legislated
Underground Districts. In addition to the overhead removal of utility wires and poles, new
streetlights are placed in locations where existing streetlights on utility poles were
removed. In Fiscal Year 2007-2008, nine miles of facilities were undergrounded.
Program Summary
FY 2007-08
Inspection interactions with
the public and agencies
Sidewalk Repair and
Improvement Program
15,000
100 square blocks repaired
Utility Infrastructure
Undergrounded ^^|||^
9 miles of poles removed
and streetscapes restored
for a total of 31 miles
264 added for a total of Sjj^
throughout the City JBH
[OFFICE OF FINANCIAL MANAGEMENT AND ADMINISTRATION
Deputy Director, Robert Carls
Finance and Budget
The Finance Budget and Performance Division are responsible for budget preparation and
negotiation, grant writing and administration, financial planning, capital planning,
performance analysis, measurement, improvement and reporting. The Division develops
reports and prepares analyses to implement and control DPW projects and programs.
Specifically, the division coordinates the annual budget process; prepares an annual
Indirect Cost Plan, which ensures fair allocation of overhead costs across all programs,
projects and funding sources; participates in capital planning efforts and bond
authorizations; develops departmental capital plans and grant proposals; prepares
financial management reports; and coordinates reporting on DPW's performance through
the City's performance measurement system and SF Stat.
DPW Annual Report 2007/2008 30
This past year, the Division assisted in researching improvements to the City's Mechanical
Street Sweeping Program, which will result in a savings to taxpayers of more than $1
million annually. The proposed changes are part of a larger effort to reduce the budget for
DPW programs to help close a $335 million budget deficit faced by the City. In addition,
the Division identified reductions in budgets for overhead and management positions to
minimize the impact of budget cuts on direct services to San Francisco residents.
iusiness Services Division
The Business Services Division is responsible for reviewing and processing the
Department's accounting and purchasing transactions in the City's online system (FAMIS
and ADPICS); preparing grant and other agency billings; processing job orders; performing
account analyses; preparing project and organizational reports; providing administrative
support for business systems; and coordinating citywide and grant audits. The division is
also responsible for contract administration and compliance including development and
administration of the competitive bid processes for both construction and professional
services.
The recent consolidation of the Contracts Analysis Group between Accounting, Payments
and Contract Administration helped standardize processing procedures resulting in faster
tumaround times for funding the award and modifications of contracts. Implementation of
system tools such as a document management solution for scanning documents and a
Payment Tracking and Reporting System to highlight payment status also helped improve
overall efficiency. The division focuses on customer service and client partnerships with
major capital programs such as the Branch Library Improvement Program and the San
Francisco General Hospital Rebuild Program. These partnerships improve accounting,
contract administration and financial issues. In fiscal year 2007-2008, the Business
Services Division received both employee and team recognition awards for its supehor
customer service.
Computer Services-Information Technology (IT) Division
The Information Technology Division is responsible for all information systems related
services at DPW. The division designs and develops applications, maintains the IT
infrastructure, and manages the implementation of IT projects to support users, managers
and other city departments. The division is currently creating an integrated IT organization
that serves all department needs. The division developed a requisition tracking system to
simplify and streamline the managing of requisitions and the approval process. The system
allows vendors to transact with DPW's Bureau of Building Repair, efficiently. Internally, the
division upgraded an email system to help DPW staff track and inventory its tools and
other construction accessories.
DPW Annual Report 2007/2008 31
OFFICE OF COMMUNIj
Director, Christine Pal
The Office of Communications and Public Affairs educates and informs San Franciscans
about departmental services. In addition to conducting outreach, the office manages and
oversees a variety of special events, inquiries, and develops and maintains relationships
with residents, businesses, and community groups.
The team also writes and produces reports and collateral materials for the public,
coordinates and facilitates public responses; organizes and assists with volunteer events
and educational campaigns, and maintains the agency's Web Site.
The Office of Communications and Public Affairs had several highlights this past year:
Outreach Events
The team attended 20 civic events to educate residents about the department's projects
and programs and provide an opportunity for residents to ask questions or relay concerns
or compliments about DPW services.
Clean and Green Summit
More than 200 neighborhood activists attended the 2"^^ Annual Neighborhood
Empowerment Network (NEN) Clean and Green Summit. The event provided resources to
residents and non-profits about cleaning and greening projects in the City. DPW
participated by facilitating the workshop "How/ to Become a Community Leader and Create
Long Lasting Improvements to Your Neigtiborhood." Through moderated discussions,
workshops and a resource fair, the summit provided City residents with critical information
about greening initiatives and DPW's community programs, while offering opportunities for
residents to develop valuable connections.
National Public Works Week
DPW celebrated 2008 National Public Works Week (PWW), which included a week of
events dedicated to acknowledging and celebrating the accomplishments of DPW staff
during the past year. The week included a Pin Ceremony honoring employees that have
provided five, ten, and up to 35 years of public service. This year, more than 170
employees received their service pins.
An Open House at the Operations Yard highlighted the work accomplished by the
Operations' Bureaus. Five hundred employees and their families enjoyed food, music,
tours and demonstrations. During the PWW celebration, employees also had the
opportunity to showcase projects managed by DPW project teams including tours of the
Coffman Pool, Joseph Lee Recreation Center, Bayview Opera House, Murphy Windmill,
and Laguna Honda Hospital. In addition, the Board of Supervisors presented a
proclamation to DPW acknowledging and praising the quality services provided to
residents, businesses, and visitors of San Francisco.
DPW Annual Report 2007/2008 32
Employee Recognition Dinner
DPW hosted the 2007 Employee Recognition Dinner in December to acknowledge the
excellent work and dedication of employees. The Employee Recognition Selection
Committee honored 12 individuals and six teams for their accomplishments during the past
year. These teams and employees earned awards by personifying DPW's mission of
commitment to teamwork, customer service, and continuous improvement. Trophies and
silver stars were awarded for excellence in work ethic, dedication, leadership, innovation,
and continuing efforts to make San Francisco a green and clean city.
KaaERAL SERVICES AGEfg^^^^^^^J^^^^^^^^^^^^
The General Services Agency (GSA) is comprised of several departments, divisions,
programs, and offices reporting to the City Administrator.
The majority of the services provided by the GSA are provided to support the effective
operations of other city departments, including DPW, in the areas of Payroll and
Personnel, Environmental Health and Safety, and Training and Development.
ayroll and Personnel
The GSA Human Resources division is responsible for recruiting, training, retaining, and
developing a skilled diverse workforce for the department. The organization continues to
customize services and improve workforce performance through developing competent
supervision/ management, developing a performance culture, creating processes for
learning and growing, facilitating collaboration and relationships, and fostering a healthy,
safe and productive work environment for employees.
Fiscal year highlights include management training for supervisors, the laborer apprentice
program, improvements within the Payroll and Personnel units, and performance
consultation.
Environmental Health and Safety
The Environmental Health and Safety Office (EHS) promotes workplace health and safety
through education and consultation. This year, EHS implemented its Safety Action Plan for
fiscal year 2007-2008 with the overall goals of improving the Safety Program and reducing
the injury, illness and motor vehicle accident rates within DPW. EHS recognized several
accomplishments pursuant to workplace health and safety.
DPW Annual Report 2007/2008 33
DPW Employee Wesly Naha earned a
National Safety Award.
EHS elevated the DPW Safety Program,
empowering managers, supervisors and
employees in the Operations Bureau to take a
more active role in injury prevention, with job
site visits, inspections, accident review
meetings and employee recognition for safe
behavior.
EHS improved the Motor Vehicle Accident
Prevention Program. As a part of the enhanced
program, EHS implemented a seatbelt use
campaign; managers met monthly to review
motor vehicle accidents in Operations, and a
DPW Truck Driver earned a National Safety
Council Award of Honor for Safe Driving.
EHS hosted a Health Fair at the DPW
Operations Yard, located on Cesar Chavez.
More than 400 employees attended, taking
advantage of medical screenings, flu shots,
and health and wellness information from
various organizations.
DPW employees attend Health Fair.
Training and Development
GSA's Training Division continues to provide a wide variety of services to DPW. Training
offered multiple cycles of the Supervisor's Academy to support Mayor Newsom's mandate
to provide training to new supervisors. The program continues to improve based on
feedback from participants. Training also supported the General Laborers Apprenticeship
Program with quarterly training programs and offered an all-day retreat to improve and
build on the current program. The division's provides training, facilitation, coaching and
teambuilding support and information to all employees of the department through catalog
trainings, needs assessments, executive coaching and tailored programs.
DPW Annual Report 2007/2008 34
FINANCIAL INFORMATION
SOURCES OF FUNDS
FISCAL YEAR 2008
□ avU/BoiKli/aiwr Dcvt
USE OF FUNDS BY BUREAU
FISCAL YEAR 2008
$42,520,987
DPW Annual Report 2007/2008 35
DPW Annual Report 2007/2008
lunteers painting out graffiti
'W Sidewalk Sweeper Mayor Newsom at Arbor Day Celebration 200(
'W Powerwasfiing Sidewalk
I
Services provided by the Department of Public Works
3-1-1 Customer Service Line
Adopt-A-Street Program
Arbor Day
Architecture Services
Automatic Public Toilets
Capital Improvement Projects
Community Clean Team
Community Corridors Partnership Program
Condominium Conversion
Construction Contracting Task Force
Disability Access
Enforcement
Engineering Services
Graffiti Removal
Graffiti Watch
Litter Receptacles
Maintenance of Public Buildings
Median Maintenance and Landscaping
Mechanical Street Cleaning
News Rack Program
Permits (Trees, Street-Use & Excavation,
Sidewalk Encroachment, etc)
Plaza Cleaning
Pothole Repair
Public Litter Receptacles
Sidewalk/Roadway Inspections
Sidewalk Repair and Improvement Program
Street Construction Coordination
Street Parks
Street Reconstruction
Street Repair
Street Resurfacing
Street Trees
Subdivision and Mapping
Utility Undergrounding
Laguna Honda Hospital and Rehabilitation
Photo Credits: Bruce Damonte
City and County of San Francisco
Department of Public Works
San Francisco Department of Public Works
Gavin Newsom
Mayor
Edwin IVI. Lee
City Administrator
Edward D. Reiskin
Director, Department of Public Works
A world class public works organization that contributes to making San
Francisco a beautiful, livable, vibrant, and sustainable city.
The Department of Public Works enhances the quality of life in San
Francisco by providing outstanding public service. We design, build,
operate, maintain, green, and improve the city's infrastructure, public
rights-of-way, and facilities with skill, pride, and responsiveness, in
partnership with the San Francisco community.
Vision
IVIission
GOVERNMENT
DOCUMENTS DEPT
NOV 1 8 2010
DPW Annual Report 2009-201 0
SAN FRANCISCO
PUBLIC LIBRARY
City and County of San Francisco
Department of Public Works
Table of Contents
INTRODUCTION
A Message from the Director
DPW Overview
Organizational Chart
OPERATIONS BUREAUS 6
Street Environmental Services 6
Urban Forestry 8
Street and Sewer Repair 14
Building Repair 15
Community and Volunteer Programs 18
ENGINEERING & ARCHITECTURE BUREAUS 26
Project Management 27
Architecture 35
Engineering 43
Construction Management 57
Street Use and Mapping 62
OFFICE OF FINANCIAL MANAGEMENT AND ADMINISTRATION 64
Finance, Budget and Performance 64
Business Services 66
Information Technology 67
OFFICE OF COMMUNICATIONS AND PUBLIC AFFAIRS 70
GENERAL SERVICES AGENCY
FINANCIAL INFORMATION
76
78
DPW Annual Report 2009-2010
San Francisco Department of Public Works
Olfiteol I he Director
1 Or. Carlton B Goodlett Place City Hall. Room 348
San Francisco. CA 94102
(415) 554-6920 ■ www.sfdpw org
A Message from the Director
I am pleased to present the annual report for thie Department of Public
Works. In this report, you will read about some of the many exciting
projects the Department of Public Works has accomplished over the
course of the 2009-2010 fiscal year. Like many agencies within the city
family, DPW was challenged to do more with less, but through valued
partnerships with our stakeholders, including neighborhood groups,
and volunteers, we were able to continue to deliver world class public
service and did so more efficiently.
In fiscal year 2009-2010, we engaged and challenged ourselves by
undergoing a process that only three other municipalities in the State
and only 56 in the country were able to achieve - accreditation by the
American Public Works Association. This journey toward accreditation
involved hundreds of employees and reflects our drive to
professionalize the department and employ best practices so that we can most effectively serve the
people of San Francisco. We also exceeded our repaving goal resulting in 310 newly paved blocks, and
enhanced the public realm through Great Streets projects such as two new Pavement-to-Parks sites and
the remarkable transformation of Divisadero Street. We took center stage with the grand reopening of the
Laguna Honda Hospital, construction groundbreaking of the San Francisco General Hospital, and
received accolades for our cleaning and operational services and our capital projects.
This past year, we also marked the 10th Anniversary of the Community Clean Team where we hosted
thousands of volunteers who gave back to the community through hands-on cleaning and greening
initiatives. It is through this effort that we were able to remove hundreds of square feet of graffiti, tons of
litter, and maintain and care for hundreds of trees to help beautify our city.
In June, voters also decisively approved the Earthquake Safety and Emergency Response Bond for
which the department will have a vital lead role in project managing and implementation. In all, the
department made significant progress and we are pleased to be able to share the achievements made
possible by the valuable work that DPW employees perfomri and provide each and every day for you.
As we look ahead, DPW is committed to continuously improve our services so that every San Francisco
resident has a safe, accessible, clean, and green environment. As always, your feedback is valued and
welcome.
Edward D. Reiskin
Director of the Department of Public Works
City and County of San Francisco
Gavin Newsom, Mayor
Edward D. Reiskin. Director
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Worl<s
Overview
The Department of Public Works (DPW) is responsible for the care and maintenance of Sc
Francisco's streets and much of its infrastructure. The department designs, builds, resurfaces ar
cleans streets; plants and maintains city street trees; designs, constructs and maintains city-owne
facilities; conducts sidewalk and roadway inspections, constructs curb ramps, provides mechanical ar
manual street cleaning, removes graffiti from public property; and partners with the divers
neighborhoods in San Francisco. DPW serves San Francisco residents, merchants and visitors 2
hours a day and seven days a week with a workforce of approximately 1 ,200 employees.
American Public Works Association Accreditation
On April 14, 2010, DPW became the fourth agency in the State of California and 57th in the country
achieve accreditation by the American Public Works Association (APWA), an international education
and professional association of public and private agencies.
This accreditation reflects the department's drive to professionalize and employ best practices so th
staff can most effectively serve the people of San Francisco. The accreditation helps DPW improve i
an organization and raises standards across the board by determining how the provision of pub!
works services in San Francisco compare to recommended best practices identified by national
recognized experts in the field of public works.
The journey toward accreditation began in 2008 and Involved the development, adoption ar
implementation of the department's strategic plan, a three-year road map to guide the department
achieving its vision and mission. It also entailed the review and assessment of APWA recommende
management practices. As a result DPW met national standards for 306 practices; four of these we
recognized as model practices: the Department's Strategic Plan, the Strategic Plan review proces
capital and infrastructure asset reporting, and the distribution of hazardous materials information.
Today, DPW has an 18-Volume Procedure Manual; which will help the agency continuously impro\
and contribute to making San Francisco a beautiful, livable, vibrant, and sustainable city.
APWA Accreditation Plaque
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Department of Public Works
Organization Chart
Mayor
Gavin Newsom
CItyAdminlstralor
^ Edwin M. Lee
Director, Department ot Public Works
Edward D. Reiskin
Director. Communicatioiis & Public Aftairs
Emergency Planning
Cynthia Chono
! Christine Faivey
1
Deputy Director tor Engineering Deputy Director tor Operalions Deputy Director tor Finaflciai Management S AdmaisiraiM
FuadSweiss Mohammed Nuru Robert J. Carlson
Archiledure
Gary Hoy, Bureau Manager
Building Repair
Matt Smyth. Superintendent
Finance. Budget & Pertonnance
Douglas Legg. Manager
Engineering
Patrick Rivera, Bureau Manager
Street Environmental Service: and Urban Forestry Computer Sefvices
Larry Stnnger. Superintendent ~ Ephrem Naizghi. Acting Manager
Construction Management
Donald Eng, Bureau Manager
Street Use & Mapping
Barbara Moy, Acting Bureau Manager
Street and Sewer Repair
Chris McDaniels, Superintendent
Business Services
Jocelyn Quintos. Manager
Project Management
Edgar Lopez, Bureau Manager
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
7\
DPW IS responsible for the cleanliness of San Francisco's streets. Through the use of
mechanical street sweepers, strategic litter receptacle placennent, and manually cleaning effort,
the streets are kept clean. DPW works to educate and partner with private property owners
about maintenance and cleanliness of sidewalks. As a result, DPW formed partnerships and
visible improvements continue to be realized. DPW uses Green Machines to sweep sidewalks in
heavily used commercial corridors. Beginning in fiscal year 2010-11, the Bureau will merge with
the Bureau of Urban Forestry and will be known as the Bureau of Street Environmental Service
and Urban Forestry. More information about this consolidation is in the Urban Forestry section.
Mechanical Street Cleaning
Mechanical Street Sweeping is the core of DPW's street cleaning program. There are 28
scheduled mechanical sweeping routes throughout the City. In 2009, ten residential mechanical
street sweeping routes were reduced from weekly to bimonthly cleaning to better match street
cleaning needs and resources. DPW continued to monitor these routes to ensure cleanliness
levels were maintained. Mechanical street cleaning of commercial corridors remained the same.
DPW cleaned 146,363 curb miles and removed 12,917 tons of debris from San Francisco's
streets this fiscal year.
Graffiti Removal
DPW is responsible for issuing private property owners a Notice of Violation when graffiti
appears on their buildings. DPW's Graffiti Unit notified 6,231 owners in FY 2009-10.
The unit complies with the Mayor's directive to abate graffiti on public buildings within 48 hours
of the initial report. Because many city agencies are responsible for the maintenance of a
number of buildings and facilities, DPW has an agreement with several agencies to remove
graffiti, document the work, and send an invoice to the responsible agency. In FY 2009-10, the
DPW Graffiti Unit removed graffiti from 37,408 street structures and painted over 1,287,435
square feet of vandalized property.
DPW Annual Report 2009-2010
^^^^ City and County of San Francisco
Department of Public Works
The City's Customer Call Center, 311
With the inception of the 311 Call Center, service requests are directly sent electronically to
DPW to resolve. This fiscal year, DPW processed 8,877 reports with more than half of the
overall calls resolved within 24hours - 58%, 13% were resolved within 48 hours, and 13% were
resolved in over 48 hours.
FY09-10 DPW Service Requests By Division
Total FY 09-10 DPW Service Requests
By Supervisorial District
Unickntifi^d District i
District 7 20%
DPW Annual Report 2009-2010
o
City and County of San Francisco
Department of Public Works
Blight Ordinance
In 2008, the City passed the Community Preservation and Blight Reduction Act. BSES began
implementing the ordinance, which went into effect August 2009. The ordinance authorizes
DPW to serve notices to property owners for blight violations. BSES effectively used the Blight
Ordinance to abate graffiti on several properties where owners ignored repeated notices to
remove graffiti from their property on their own. DPW abated graffiti and charged the owners.
DPW has issued more than 700 Blight notices notifying property owners to remove graffiti within
15 days. This encourages owners to quickly remove graffiti and can prevent more graffiti from
appearing on their property.
Illegal Dumping
In FY 09-10, DPW removed 9,760 tons of illegally dumped debris from San Francisco streets.
The debris consisted of illegally dumped contractor material such as roofing and building
materials, household garbage, and other bulky furniture.
Illegal dumping occurs when people dump and litter large furniture items and other materials on
the public rights of way. These materials can normally be recycled or donated to organizations
where they can be reused. Debris commonly dumped on the streets are mattresses, materials
from private contractors, household garbage, and large items including television sets, sofas,
and other appliances that do not belong on the streets. In some instances, toxic materials such
as paint and other dangerous liquids are also left behind. Illegal dumping activity is a form of
blight and impacts the public's quality of life.
Bureau of Urban Forestry (BUF)
BUF coordinates the management of street trees and manages landscaped medians.
The Bureau focuses on increasing the number of street trees, maintaining and protecting
existing trees and landscapes, and supporting the greening efforts of residents through
urban forestry permits, outreach, programming and code enforcement.
In an effort to maximize scarce resources and preserve front line jobs, the department
streamlined and consolidated BUF into the Bureau of Street Environmental Services and
the Bureau of Street and Sewer Repair in FY 10-11.
DPW Annual Report 2009-2010
o
City and County of San Francisco
Department of Public Works
Highlights include:
• Permits Issued
2005-2006 2006-2007 2007-2008 2008-2009 2009-2020
Planting Street Trees
Urban Forestry focused its efforts this fiscal year on tree maintenance after five years of
intense planting was completed. With the planting of 26,408 trees over the last five years,
DPW exceeded the Mayor's greening initiative to plant 25,000 trees.
IVlayor Newsom's Trees for Tomorrow
Program began In 2004 and challenged
City departments to plant 25,000 trees
over a five-year period. The trees provide
a healthier and more environmentally
sustainable City by improving air and
water quality, increasing storm water
diversion, providing energy savings,
improving wildlife habitat, and Increasing
property values. With the completion of the
Trees for Tomorrow program, DPW
focused its resources on the establishment
and maintenance of 3,754 trees. BUF
planted 113 replacement trees this fiscal
year. The Department now maintains
about 40,000 street and median trees and
estimates that other agencies and private
property owners maintain another 65,000
street trees.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Worl<s
2010 Arbor Day Celebration
The 2010 Arbor Day celebration took place at St.
Mary's Farm and at various locations along
Alemany Boulevard where staff and volunteers
planted and pruned trees, planted shrubs,
lavender plants, flax plants, and mulched. BUF
also led the planting of trees around the Holly
Court Public Housing Development with the San
Francisco Housing Authority and the non-profit A
Living Library.
As part of the celebration, a Green Resource
Fair was held at Alemany Farm that included
major greening non-profits and agencies
providing public education about tree planting,
sidewalk landscaping, recycling and many more
environmentally-focused initiatives and
programs. The weeklong Arbor Day celebration
concluded with the planting of a grove of fruit
trees at Balboa High School along Cayuga
Avenue, which included two persimmons, four
Volunteers Plant a Tree at Alemany Farm ^PP'©- and four quince trees.
Balboa High School's principal along with Director Ed Reiskin, Deputy Director Mohammed
Nuru, and Supervisor John Avalos dedicated these trees to Dana Woldow during a ceremonial
tree planting with participation from students of Balboa High School, the Parent Teacher Student
Association and teachers. Ms. Woldow was instrumental in making the school the first in the
City to ban junk food from its cafeteria and vending machines and launch a pilot program called
"Fruit in the Classroom" which led to a federal grant focusing on fresh fruits and vegetables.
Fruit trees were planted in her honor.
2010 Arbor Day Ceremonial Tree Planting at Balboa High School
DRW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Greening Projects
• BUF cement shop trenched to
create irrigation lines for a new
pavement to parks installation at
Showplace Square. Arborists used
an aerial bucket truck to hang an art
installation in the plaza, and BUF
landscape crews installed trees and
shrubs in raised planters and
installed a small grassy area within
the plaza. Pavement to Parks at Showplace Square at 16th & 8th streets
• BUF complemented Civic Center's Pioneer Monument with a green oasis through the
installation of plants, wattles and wood chip mulch.
• Transformed a MUNI platform on Market Street from a crash barrier into a beautiful planted
median with drought-tolerant and succulent plants and drip irrigation. The project was
completed by Building Repair and Street and Sewer Repair, who built transported and installed
the large planter.
The Bureau hosted the Summer Youth Program, in
collaboration with the Mission Neighborhood Center,
helping to create 120 jobs for youth for ten weeks.
The program served young adults, ages 16-24, from
a variety of at-risk communities, including single
mothers and fathers, youth on gang injunction lists,
youth on probation, and youth in public housing. This
diverse group came together and executed large-
scale landscape maintenance projects throughout
the City. The program inspired youth to seek careers
in the urban forestry field through tree planting and
landscape maintenance projects. Certificates were
awarded to the participants who completed the
program.
Youth Program Participants Removing
Sand from Street
Installed new traffic calming islands and planted drought tolerant shrubs throughout the City
including locations on Yorba and 36th and 37th avenues, Judah and 8th Avenue, Lawton,
Warren and Locksley streets.
Installed 16 Mediterranean Fan palm trees in planter boxes at the Mission/Duboce off- ramp to
help beautify the area.
Maintained and weeded the on/off ramps along Hwy 1, 80, 101 and 280.
Constructed accessible parking spaces, curbs and an entrance at DPW's Operations Yard.
Demolished a cement median at O'Farrell and Anza Vista Streets and planted plants and
shrubs on the underutilized space with the help of volunteers.
Installed an entryway at Ocean and Phelan loop with the help of volunteers
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worl<s
BUF created a pedestrian plaza at the
intersection of Guerrero and San Jose
Streets. As part of the Pavement to Parks
program, large tree trunks were donated by
the Recreation and Park Department, and
repurposed as planters with drought tolerant
plants to create a pedestrian friendly plaza at
this underutilized intersection.
San Jose & Guerrero Pavement to Parks
BUF transformed Hallidie Plaza during
the holiday season by installing poinsettia
plants throughout the area making it more
inviting for residents and visitors.
Hallidie Plaza Holiday Transformation
Beautification and Maintenance
DPW completed many significant beautification projects throughout San Francisco in FY 09-10.
These projects unify and green our neighborhoods and commercial corridors; while improving
major gateways into the City.
The Bureau concentrated maintenance efforts along Sunset Boulevard by removing dead or
declining trees and pruning the many large pines and cypress trees to improve public safety.
The Bureau pruned the Canary Island Palm Trees along the Embarcadero so that they meet
clearance for MUNI lines. Arborists and crews worked through the night to remove dead fronds
and lift up the canopy of the palm trees, using only hand saws that required thorough cleaning
after each tree use to prevent the spread of Fusarium wilt, a potentially deadly infection.
The Bureau also maintained trees on major thoroughfares, including Monterey, Junipero Serra,
Geary, Alemany, Octavia, and Sunset boulevards. Van Ness Avenue, Market, Dolores, Pine,
Columbus Hyde, Ingalls, and Fell streets. Brotherhood Way, Persia Avenue, and along 19th
Avenue.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Sidewalk Maintenance
The Cement Shop builds accessible curb ramps for the Mayor's Office on Disability and uses
state sales tax funds to provide cement repairs around City-maintained trees including lifted
sidewalks damaged by tree roots, broken curbs and gutters. The Cement Shop also repairs
right-of-way street structures such as stairways, landings, retaining walls, and walkways and
performs a variety of building repairs that include tile setting, shower pan installation, fence
installation assistance and concrete pad construction. Cement Shop laborers provide services
for all departments including furniture moving and the removal of debris.
Cement Shop Accomplishments:
• Constructed 78 accessible curb ramps with yellow, truncated dome surfaces on
sidewalks, providing accessibility for people with disabilities. Four raised
crosswalks were built, including two at Broadway & Hyde and two at Broadway &
Mason as part of the curb ramp installation project.
• Participated in the "Safe Routes to Schools" Program by installing 83 curb ramps
in and around San Francisco Unified School District facilities. The Cement Shop
also installed 14 mid-block ramps and four bulb-ins near schools.
• Provided maintenance and repair of City buildings such as fire stations, police
facilities, San Francisco General Hospital, Laguna Honda Hospital and City
College. At Fire Stations One and Three, the Cement Shop completed the
installation of new shower pans with ceramic tile surrounds.
• Created a 36,000 square foot concrete foundation for the Treasure Island
Development Authority for the installation of a large tent for revenue generating
parties and receptions.
City and County of San Francisco
Department of Public Works
Bureau of Street and Sewer Repair (BSSR)
Superintendent. Chris McDaniels
The Bureau of Street and Sewer Repair (BSSR) keeps the streets of the City safe for motorists,
bicyclists, pedestrians and commercial vehicles through its resurfacing, pothole and patching
programs and through repair work to the City's sewers.
BSSR highlights include:
• Responded to more than 15,000 roadway defects
• Resurfaced 133 street blocks
• Patch paved 290,000 square feet of street surface
• Produced 1 2,400 tons of asphalt from DPW's Asphalt Plant
• Repaired 250 sewers or catch basins
• Relocated and reused 19,000 cubic yards of beach sand
Street Paving
BSSR works in partnership with
DPW's Bureau of Engineering to
resurface City streets. During the
fiscal year, BSSR paved 133 blocks.
The department is researching and
looking into modifying the way a
pothole or road defect is repaired.
BSSR intends to grind and smooth
the defect prior to prolong the repair
and allow a smoother surface.
DPW Crew Paving Street
Asphalt Plant
The Municipal Asphalt Plant produced hot asphalt for DPW crews to pave streets and fill
potholes. The plant produced about 12,400 tons of hot asphalt this past year.
The plant was shut down this fiscal year after it was determined it is more cost effective to
purchase asphalt from outside vendors.
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worl<s
Sewer Repair
The City's sewer system is comprised of several treatment plants, large box storage structures and
a system of main and side sewer collection pipes located under the streets. Broken sewer pipes
can cause street cave-ins and roadway depressions also known as sink holes, which are a public
safety hazard. DPW crews responded and placed more than 1 ,200 tons of asphalt related to sewer
repairs and depressions at the direction of the SF Public Utilities Commission.
These sewer repairs prevent and
reduce sewage backups, street
collapses and basement floodings. The
bureau made 250 sewer related repairs
and 100 brick sewer repairs around
catch basins and manhole covers this
fiscal year. In addition, the team
responded to brick repairs around
plazas maintained by the City.
Crew Repairing Sewer
Sand Removal at Ocean Beach
BSSR manages and oversees the
relocation of sand along Ocean Beach that
allows the City to reuse and redistribute
sand while minimizing erosion along the
beach front. This past year, DPW relocated
19,000 cubic yards of sand from the
promenade, a walkway along Ocean Beach,
to the high tide line on the beach.
Bureau of Building Repair (BBR)
Superintendent, Matt Smyth
Crews IVIoving Sand at Ocean Beach
BBR provides quality professional Leadership in Energy and Environmental Design (LEED)
construction improvements, repair and remodeling of City-owned buildings. BBR is responsible
for providing building operations and maintenance for street structures such as bridges and
tunnels. BBR provides these services 24-hours a day, which is especially valuable for police
and fire operations. BBR maintenance programs allow the city's day-to-day work to occur. By
working on time and within budget, San Francisco residents and employees enjoy accessible,
safe and clean public facilities that meet city, state, and federal guidelines.
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
In addition to fulfilling daily maintenance and repair services, BBR highlights include:
1. Log Cabin Dormitory Refurbishment: BBR crafts stripped the facility, replaced floors, sheetrock,
paint, HVAC systems while also redistributing data/telecom/ and electrical circuits. Youth Guidance
Center (YGC) staff, counselors and residents were delighted with the project which now provides more
functionality to the space.
2. Community Garden: Crews with BBR and the Bureau of Urban Forestry worl<ed with interns from
Project Pull to beautify and enhance a community garden located above the Broadway Tunnel. The
project included a community supported plan to grade the area for gardening and the installation of a
fence.
3. Fillmore Jazz District's Blue Bridge was painted by the BBR Paint Shop and a laminate was also
replaced on the Blue Bridge by Glass shop crews to ensure safety and cleanliness of the public right of
way.
4. Street Structures Maintenance Program BBR works in conjunction with the Bureau of Engineering
(BOE) Structural's section, BBR, and BUF on implementing engineered improvements for City
structures, rails, stairs, retaining walls, and lights. This photo show BBR helping to install seasonal lights
on Market Street.
5. Education and Awareness: During National Public Works Week, eighth grade science students
from Visitacion Valley Middle School received a tour of the Lefty O'Doul Bridge where BBR staff
educated the students about its history. Students also received a demonstration of the closing and
opening of the bridge. They learned more about its operations and engineering from the tour of the
bridge's mechanical electrical operating equipment and control rooms.
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
6. Broadway Tunnel Ceiling Repair: BBR crew completed the repair of the ceiling which was damaged
by a vehicle that did not meet clearance as it entered the tunnel. The repairs included the replacement of
the ceiling tiles and recessed light fixtures.
7. Civic Center Steam Loop serves to help heat City Hall, Bill Graham Civic Auditorium, Department of
Public Health, SF Main Library, and the Court House facilities around the Civic Center. The steam loop at
Larkin and McAllister undenwent an emergency repair by BBR steam fitters and BSSR operators. The
work involved removing large lengths of cracked steam loop piping and replacing it with new pipe and
modern insulation.
8. San Francisco International Airport Art Glass Installation: The Building Repair Glass shop worked
with the SF International Airport and the Arts Commission to install custom glazing art pieces for the
Airport Security Connection Ramp. Various installation methods were utilized, such as boom/lift
equipment, to handle large custom glazing pieces.
9. 3rd Street Bridge Repair: BBR crew completed repair work to the deck plate of the bridge. This effort
was part of the Right of Way Safety project; which ensures that any metal plates that may have come
loose along the roadway are properly maintained and secured. This ensures the safe passage of ball
park patrons as they travel to and from the baseball games.
DPW Annual Report 2009-2010
City and County of San Francisco Department of Public Works
Community and Volunteer Programs
The Department of Public Works engages the community by organizing community and volunteer
programs so that residents and businesses have the opportunity to partner with the City, give
back, and beautify their neighborhoods. The Community Clean Team program began in 2000
and celebrated its 10th Anniversary this year. Over the years, this program has hosted thousands
of volunteers cleaning and greening San Francisco through litter pick-up, tree plantings, painting
over graffiti, weeding and landscaping, and other cleaning activities.
Adopt-A-Street
For 1 2 years, the Adopt-A-Street Program has worked to keep
San Francisco sidewalks clean and beautiful. Adopt-A-Street
is a public and private partnership between the City and its
residents and merchants where community members are
empowered to maintain their own blocks.
The program is simple: groups or individuals agree to adopt
their block and take responsibility for keeping it clean of litter,
graffiti and illegal dumping. DPW provides free cleaning
supplies, trash pickup, and support for neighborhood clean
ups and public recognition. Community Programs delivers
supplies to all of the dedicated Adopt-A-Street members by
bringing brooms, trash bags, and much more.
During fiscal year 09-10, Adopt-A-Street members grew to 2,089 volunteers, an increase of
480 members. This is a 30 percent increase from last year, exceeding DPW's goal for a 10
percent membership increase.
Are we still SWEEPING TOGETHER?
Connie Weber sweeping in 1975 and 2008
DPW Annual Report 2009-2010
Adopt-A-Street Merchants Work
to Keep Neighborhoods Clean
^ City and County of San Francisco
Department of Public Worl<s
Gaffiti
WATCH
The Graffiti Watch Program is a citywide volunteer effort that empowers residents to take care of their own
neighborhoods by painting out graffiti when they see it. DPW supplies residents with the tools and training
they need to paint out and fight graffiti on public property. The objective is to remove graffiti as soon as
possible (within 48 hours) in order to prevent more vandalism. Graffiti Watch members remove graffiti from
street furniture, mailboxes, street signs, litter receptacles, utility poles, walls, and other surfaces that
taggers deface.
During this fiscal year, 66 new volunteers signed up,
committing to keeping a four-block area around where they
live, work, or go to school free of graffiti. Each receives an
official yellow safety vest and all the supplies they need to
abate graffiti on their block, and new supplies can be
ordered for delivery by calling 311.
The program engages San Francisco residents to keep
streetscapes graffiti-free. Volunteers cover even/
neighborhood in the City, and include dedicated residents,
business owners, neighborhood associations, and high
school volunteer groups.
Graffiti Watch Volunteer Abates Graffiti
Clean and Green Trucks
The Clean and Green Trucks program is a first-of-its-kind campaign to help eliminate graffiti from
neighborhoods and business corridors with a service that offers to paint over graffiti vandalism from
commercial vehicles. Owners of graffiti covered tmcks that meet eligibility requirements can apply to
have the vehicle professionally painted green by DPW and the City's Central Shops for free.
This year, the pilot Clean & Green Trucks program painted out 14 tagged up trucks and vans. The pilot
program to paint out blight and deter further vandalism is funded by the City Administrator's Community
Challenge Grant Program.
Transformer Green" is the color the City uses to paint over graffiti on utility poles, trash receptacles,
retaining walls, and other public property. The dark green color takes away the fresh white canvas that is
often a target for taggers and graffiti vandals. DPW plans to fund further treatments for vehicles to
ultimately rid neighborhoods of the eyesore caused by large, vandalized trucks.
Before After
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
Partnership with San Francisco Arts Commission to prevent graffiti
This year, DPW collaborated with the San Francisco Arts Commission (SFAC) to coordinate two new
programs aimed to reach out to the City's artist community and prevent graffiti vandalism:
StreetSmARTs is an innovative approach to dealing with vandalism, pairing private property owners with
established street artists and muralists to produce beautiful, vibrant murals that deter tagging. It also
provides urban artists the opportunity to showcase their talent by creating legal artwork.
Ten striking murals were created during the program's pilot year, and to date none has been tagged over
with graffiti vandalism. SFAC vetted a competitive list of artists from which private property owners were
also able to select from to design a mural for their building. Each artist and property owner collaborated to
create visual concepts reflecting the unique feel of the neighborhood.
DPW and the SFAC also partnered to kickoff the Where Art Lives Program. The pilot program works to
develop the critical thinking of fourth to sixth grade students at six elementary schools with an eight-week
set of classes. The curriculum teaches the difference between private, personal and public space.
The program engages students at a young age to increase their awareness of the financial, physical and
emotional impact of graffiti vandalism. More than 150 students participated in the program and there are
plans to increase the program's reach during the next fiscal year.
Before
After
Students Participate in Where Art Lives
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Wori<s
Zero Graffiti Pledge and Graffiti Rewards Fund
This fiscal year, DPW launched the Zero Graffiti Pledge campaign.
The pledge asks residents to report graffiti when they see it,
support anti-graffiti legislation that strengthens law enforcement
activities, and remove graffiti from their property within 48 hours. It
is a call to action for residents to join the movement against graffiti
vandalism that blights our beautiful City. Since the Pledge began,
nearly 2,000 San Francisco residents have signed on and taken
the pledge.
In partnership with the San Francisco Police Department and
the Office of the District Attorney, DPW handed out reward
checks to three residents as a part of the Graffiti Rewards
Fund. The Fund offers a $250 reward for information leading
to the arrest and conviction of graffiti vandals. To be eligible for
a Graffiti Reward, participants must file a police report, provide
information that leads to an arrest, and cooperate with law
enforcement during the investigation and trial proceedings.
Street Parks
First three recipients of the Graffiti
Rewards Program receive checks at
a press conference set in front of a
Streets mARTs mural.
Street Parks is a partnership between DPW and the San Francisco Parks Trust that works with
neighborhood groups to create public open-space gardens located on city-owned public rights-of-way.
There are numerous undeveloped public open spaces in our City, such as vacant lots, rights-of-way,
street medians and weedy hillsides. Some of this urban open space is in disrepair and experience
illegal dumping and other unhealthy activities.
A Street Park is a community-managed public open space that
can be a school garden, a neighborhood beautification project,
stairway along the public right of way, or a community garden.
It shows that the community cares about its neighborhood and
its environment.
In FY 09-10, the DPW hosted a series of workshops and
provided volunteers free resources and grant infomnation to
create their own Street Park. During FY 09-10, DPW
completed the 6th and Brannan Street Park, a partnership
between the neighbors and Caltrans that began several years
ago.
DPW also completed the La Playa Street Park featuring a food
producing garden and bocce ball court in the median. This
street park was supported by the San Francisco Public Utilities
Commission, Community Challenge Grant funds, volunteer
hours and private donations. Since the Street Parks program
began in 2002, 200 people have registered to develop new
gardens and street parks. There are now 35 completed street
parks and 75 in progress.
48th & Taraval Street Park
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Community Corridors Partnership Program
DPW provides dedicated cleaning and greening
services along some of the city's busiest and
most well traveled corridors. Through the
Community Corridors Partnership Program,
Neighborhood Ambassadors are assigned to
canvas and clean neighborhoods.
In FY 09-10, the Community Corridors
Partnership program served 78 corridors with
400 blocks. Nearty 100 Ambassadors worked
closely with each unique neighborhood to help
sweep up and collect litter, clean tree basins,
report graffiti for removal, and identify and
resolve other street conditions.
DPW Staff Performs Inspection for Eco Blitz
The partnership included several special cleaning efforts called "Eco Blitzes" and "Night Walks" this
fiscal year.
Eco Blitzes are daytime inspections and clean ups. They involve DPW staff who inspect, educate and
enforce city codes. DPW conducted two Eco Blitzes in FY 09-10:
• 649 notices were given to merchants to educate them about code violations
• 1 ,453 city trash cans were steam cleaned
• 2,145 bags of trash were collected
• 1 69 private properties were sent notices to remove graffiti
• 1 ,485 City trash cans were painted over
• 23,700 square feet of graffiti was removed from street furniture such as utility poles,
newspaper stands, and street signs.
• 552 trees were trimmed
• 329 tree basins were weeded and filled with decomposed granite.
Night Walk Inspectors Reach out to
Businesses Open During Late Hours
Night Walks are night time inspections held
between 7pm and 9pm. The program reaches out
to property owners that are primarily open for
business during the later evening hours to educate
them about city codes. The group inspects
corridors for dirty sidewalks, insufficient or no-
garbage service, graffiti, and other City code
violations. Two rounds of Night Walks were held
this fiscal year; from July to August 2009 and DPW
staff issued 213 notices educating property owners
of code violations. From February to May 2010, 39
notices were issued for code enforcement.
Recology also identified 151 business and
residential locations with no-garbage or
inadequate waste services.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Worl<s
Super Eco Blitz is a three-day intensive clean-up on select streets. There were four this fiscal year along
Mission, Geneva, Clement, and Stockton streets. Other City agencies joined in the cleaning effort to
improve conditions in these heavily traveled corridors. The Super Eco Blitzes were held in August and
September 2009.
Super Eco Blitz
Outreach: More than 5,000 letters were sent to property owners and merchants in anticipation of each
Eco Blitz and Night Walk. This year's outreach included two newsletters produced in the fall and spring
which reached more than 1,500 merchants, residents and property owners. The Community Corridors
Partnership Program also created a 16-question survey; soliciting input about the effectiveness of the
program and areas for improvement which reached nearly 840 merchants, residents and property owners
via email. Survey results show the program is effective in cleaning the corridors. The majohty of
respondents felt that grime, graffiti and litter has reduced significantly with 74% of respondents feeling
that the Corridors Program is helpful to their business.
DPW Reaches out to Property Owners and Merchants
Recognition: Corridors Program Public information Officer, Peachy Mathias, was recognized by the Small
Business Commission for her work and role in outreaching to merchants about the program.
City and County of San Francisco
Department of Public Works
ANNIVERSARY
Community Clean Team
The Community Clean Team engages communities and volunteers in beautifying merchant corridors,
schools, open spaces, parks and community gardens by organizing a Saturday cleanup event in
each of the City's eleven supervisorial districts.
Community Clean Team dedicates an entire month to each supervisorial district with DPW and other
city departments performing various street cleaning and neighborhood beautification work. Clean
Team produces additional cleanup events throughout the year at the request of community partners
and neighborhood groups.
This year, the program celebrated its 10-year Anniversary at Alemany Farm where the department
honored volunteers, partners, and sponsors who have graciously supported the Community Clean
Team program since it began in 2000.
In FY 09-10, 3,975 volunteers joined DPW crews to clean the neighborhoods.
Highlights include:
Swept 325 blocks of
sidewalks, curbs and
alleyways
Cleaned 2.5 miles of coastline
Planted 571 trees, bushes and
plants and cleaned 506 tree
basins
Distributed 216 cubic yards of
chips on center islands, lots
and parks.
Removed graffiti on public
property from more than
101,000 square feet of public
space
Removed 45,920 pounds of
green waste and debris from
the public right-of-way
Volunteers at District 4 Cleanup
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
Clean Team partners include the Recreation and Parks Department, the Department of Parking
and Traffic, the San Francisco Housing Authority, the Sheriffs Office, Caltrans, the Municipal
Transportation Agency, Caltrain, the IVIayor's Office of Neighborhood Services, SF Parks Trust,
all of the District Supervisors' Offices, the Police Department, and the Department of the
Environment. Walgreens continued to support the program financially with donated water for
volunteers.
Recology Waste Systems and San Francisco Clean City are key partners in the program and
provide the Gigantic 3 Program, which offers residents bulky item drop off, recycling and
composting opportunities during their district's Clean Team month. In FY 09-10, 61.1 tons of
trash was collected and another 62.8 tons of recyclables and 19.1 tons of organics were
composted.
Urban Gleaning
As part of Mayor Newsom's Healthy and Sustainable Food Program, DPW launched the Urban
Gleaning Program. Through this program, DPW works with San Francisco residents and
businesses to collect fruits and vegetables grown from privately owned trees and community
gardens and distribute them to shelters, the San Francisco Food Bank, and to other communities
in need.
The program increases access to healthy and nutritious food for San Francisco residents by
partnering with the community to glean and distribute locally grown fruits and vegetables that
already exist throughout the City.
The program adheres to the Healthy and Sustainable Food Program directive in part by
coordinating innovative programs that educate food system stakeholders and the general public on
the value of healthy food. It also encourages food production and horticulture within the City
through urban agriculture including through community, backyard, rooftop, and school gardens;
edible landscaping, and agricultural incubator projects.
In the past fiscal year, the program collected and donated 698 pounds of fruit to the San Francisco
Food Bank including lemons, apples, figs, loquats, avocados and plums.
Deputy Director Mohammed Nuru and Rich
Bridygham at Fisherman's Wharf Cleanup Event
DPW Annual Report 2009-2010
The Engineering Division of DPW (DDE) consists of five bureaus with about 500 employees
responsible for the planning, management, design, and construction of many of the City's
infrastructure and facilities with a current level of active projects valued at about $2 billion.
Under the department's comprehensive Strategic Plan, the bureaus of Architecture BOA),
Engineering (BOE), Construction Management (BCM), Project Management (BPM), and
Street Use & Mapping (BSM) provide outstanding customer service to San Francisco
residents, businesses, and client departments through the delivery of world class facilities for
the public to use and enjoy.
FY 09-10 achievements included the completion of many projects such as the Hamilton Pool
Recreation Facility, Sunnyside Conservatory, Divisadero Streetscape, resurfacing of more
than 300 streets and the opening of several branch libraries including Ingleside, Eureka Valley,
Bernal Heights, and Potrero Hill libraries. Detailed descriptions of these projects can be found
under each bureau in the following sections of this report.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Throughout several months over the year, staff fronn the Engineering bureaus collaborated on
writing, updating, and implementing new procedures in accordance with best management
practices and the American Public Works Association (APWA) standards in order to meet
accreditation requirements. These efforts culminated in May 2009, when the entire department
including DDE staff celebrated achieving the APWA Accreditation.
In April 2009, staff at different levels from the four design and construction bureaus (BOA,
BOE, BCM, & BPM) participated in an all day Team Building Workshop aimed at exploring
better ways to collaborate on delivering integrated project design and management services.
The group developed ideas that will shape future reorganizational and succession plan
decisions.
Also, DDE Bureaus continued to play a major role in responding to and preparing for
emergencies. In January 2010, staff assisted with issuing an Emergency Declaration in
response to the extensive erosion at Ocean Beach which impacted parts of the Great Highway.
In addition, DDE actively participated in the Pacific Earthquake Engineering Research (PEER)
Conference and the 20th Anniversary of the Loma Prieta Earthquake to increase awareness
for emergency and earthquake preparedness.
Delegations of engineers from several countries including Singapore, China, Australia, and
Turkey visited DPW's DDE bureaus to learn best practices in the building and construction
industry. Presentations were given by our engineers and architects on topics around seismic
design, instrumentations, sustainable design, and renovation of historic buildings. In April
2009, a delegation from the City of Amman of Jordan visited San Francisco and signed a
Sister City Agreement.
Detailed descriptions of the responsibilities and accomplishment of each bureau are presented
in the following sections.
Bureau of Project Management
Bureau Manager, Edgar Lopez
DPW's Project Management Bureau is responsible for delivering major capital projects through
planning, design, regulatory approval, and the constnjction processes. The Bureau delivers a
variety of projects on behalf of City agencies including the San Francisco Public Library (SFPL),
Public Utilities Commission (SFPUC), Department of Public Health (DPH), Convention Facilities
Department, the Port of San Francisco, and the Police and Fire departments.
Major capital projects are funded through local, state or federal public financing programs, and
occasionally in combination with local matching or private funds. BPM employs a team of
architects and engineers who possess the skills, knowledge and expehence to deliver complex
capital projects with aggressive schedules and extensive review and approval processes. The
Bureau of Project Management delivers major capital projects across all city departments and is a
recognized innovator in public/private project delivery that contributes to making San Francisco a
beautiful, livable, vibrant, and sustainable City.
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worl<s
Major projects managed by BPM:
Earthquake Safety and Emergency Response Bond Program ($412.3
Million)
DPW is managing the development of the Earthquake Safety and Emergency Response (ESER)
Bond Program as an initial step to implement the Justice Facilities Improvement Program (JFIP).
The purpose of the ESER bond program is to enhance earthquake safety and emergency
response systems to ensure life safety and assure prompt recovery of the City after a major
earthquake or other disaster. The ESER General Obligation Bond measure was approved by
79% of voters in June 2010. The bond program is identified in the City's Ten-year Capital Plan.
The components of the ESER bond include:
• Seismic strengthening of the above and below ground facilities of the Fire Department
Auxiliary Water Supply System
• Seismic strengthening and facility renewal of selected Fire Stations
• Relocation of the Police Command Center and Southern Police Station from the Hall of
Justice to a new Public Safety Building that will also house a new fire station serving the
Mission Bay neighborhood
These new capital improvements and repairs are critical to not only uninterrupted emergency
response to a major disaster but will also improve the provision of ongoing fire and police
services. DPW is working with consultants to plan, design, construct, and manage these projects
consistent with the commitments made in the ESER Bond.
Justice Facilities Improvement Program (over $1 Billion)
DPW developed a strategy, in partnership with consultants and stakeholders, for the
implementation of the Justice Facilities Improvement Program (JFIP), a major capital program tc
replace the aging and seismically vulnerable Hall of Justice. The program will relocate citj
departments out of the Hall of Justice and into adjacent sites, thereby allowing a phasec
deconstruction of the building. The JFIP identifies distinct projects while studying appropriate
venues that will accommodate building users and patrons.
DPW worked closely with City agencies to develoi:
the strategy, including the Sheriffs Department
the Police Department, Office of the Chief Medica
Examiner, the District Attorney, the Public
Defender, Adult Probation Department, and the
Superior Court. All these client departments will b(
relocated with the exception of the State Superio
Court, which is not within the city's jurisdiction
The Earthquake Safety and Emergency Response
Bond is the first of several General Obligatioi
Bonds intended to provide funding needed to full;
implement the program.
Justice Facilities Improvement Program
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
San Francisco Public Utilities Commission (SFPUC) Headquarters at
525 Golden Gate ($190 Million)
DPW's Project Management team is leading the design and construction of a new 13-story
office building that will serve as the new headquarters of the SFPUC. In addition, DPW is
providing oversight of inspection and testing services utilizing DPW's own materials testing
laboratory.
The new 277,000-square-foot building is slated to achieve the highest rating from the US
Green Building Council, LEED Platinum. Key sustainability features include on-site clean
energy generation from photovoltaic panels; 100 percent of waste water treated on-site; low
flow toilets; 45 percent daylight harvesting; 55 percent less energy consumption (than
mandated under CA Title 24) and 32 percent less electricity demand from the main power grid.
The building will utilize an innovative structural system with post tensioned (flexural) cores that
will provide high asset preservation while exemplifying the highest standards of sustainability
and green building design.
The design team continues to
complete the bid documents for all
trade packages. Construction
began this year with the installation
of 192 foundation micropiles, the
tower crane foundation, and the
Rat/Wearing Slabs required for
foundation waterproofing protection.
With 75 percent of the construction
documents completed, thirty
percent of the trade packages were
advertised for bids. The project also
received its Site and Foundation
permits and final approval from the
Arts Commission Civic Design
Committee.
The project will be complete in
spring 2012.
San Francisco Public Utilities Commission
Headquarters at 525 Golden Gate
Branch Library Improvement Program ($189 Million)
DPW's Project Management team is overseeing the largest building campaign in San Francisco
Public Library history. Approved by voters, Branch Library Improvement Program (BLIP)
includes the construction and renovation of 24 City branch libraries (16 renovations and 8 new
buildings) of which 14 are complete. BLIP will provide the public with seismically safe,
accessible, technologically updated, code compliant, and modern branch libraries in every
neighborhood.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
In fall 2009 and early 2010, the new Ingleside Branch
Library and the renovated Eureka Valley, Bernal
Heights, and Potrero branch libraries opened their
doors to serve neighborhoods of enthusiastic library
patrons. The new Visitacion Valley and Ortega branch
libraries and the renovated Parkside, Park, Presidio,
Anza, Merced, and Golden Gate Valley branch
libraries will open to the public by mid 2011. The
program is close to completion with the new Bayview
Branch Library starting construction this fall. In early
2011, it is anticipated that the new North Beach
Branch Library will also complete its environmental
review.
A dynamic team of DPW employees is responsible
for managing the design, regulatory approval,
construction, and delivery of the libraries; whether
designed in-house by the bureaus of Architecture and
Engineering or by private consultants. DPW's Bureau
of Construction Management is responsible for
overseeina construction.
1 Visitacion Library Construction
2 New Children's Area at Bernal Heights Library
3 New Ingleside Branch Library
4 Potrero Library Grand Opening
5 Visitacion Valley Library Construction
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
Laguna Honda Hospital Replacement Program ($594 Million)
DPW is overseeing the $594 million project from planning through construction, with the major
new-construction activities coming to a close this year. The project achieved another major
milestone as the first Leadership in Energy and Environmental Design (LEED) certified hospital
in California; it was awarded its Silver certification in June. The construction completion of the
Pavilion Building and South Residence Tower allowed the furnishing of furniture, fixtures, and
equipment in early 2010 with the North Residence Tower scheduled to be furnished by midyear.
Residents will occupy the new buildings
in late 2010 with the various Laguna
Honda Hospital departments relocating
at or around the same time. DPW is
managing the contracts to both plan
and assist Laguna Honda Hospital in
relocating belongings for over 750
patients, and over 30 different hospital
divisions.
The Department of Public Works
participated in the grand opening of the
Laguna Honda Hospital and
Rehabilitation Center in July 2010.
Laguna Honda Hospital
San Francisco General Hospital Rebuild Program ($887.4 Million)
DPW is overseeing the design and construction of the San Francisco General Hospital (SFGH)
Rebuild Program on behalf of the Department of Public Health. The program includes the
construction of a new state-of-the-art, 284-inpatient bed, nine-story acute care facility to replace
the existing hospital that does not meet the current seismic standards. To ensure that the
hospital will remain operational in the event of a major earthquake, the new hospital has been
designed utilizing base isolation that will allow the hospital to move 30 inches in any direction.
The project will be seeking a LEED Gold rating. In November 2008, 84% of voters approved a
bond measure to fund the program.
In FY 09-10, the site utility relocation
phase continued with surface
improvement and underground utility
activities to include the construction
of a parking lot to accommodate
people with disabilities, underground
steam lines, main 12kV electrical
duct bank, sanitary sewer and storm
drain lines, domestic and fire service
lines, reconfiguration of the south
parking lot, and a new patient drop-
off turnaround and entrance canopy.
DPW Annual Report 2009-2010
City and County of San Francisco Department of Public Worl<s
Mass excavation and shoring commenced; which included grading and off-haul of soil and the
installation of the shoring system for the new hospital.
The Hospital Build-out Increment 4 Drawings have been submitted to Office of Statewide Health
Planning and Development (OSHPD) for plan review.
Groundbreaking Ceremony for Underground Work at the Hospital Site
SFGH Rebuild Program
DRW participated in the ground breaking in October 2009 where Mayor Newsom joined hospital
staff and DPW to celebrate the rebuilding of the SFGH inpatient care facility. The
groundbreaking ceremony occurred less than one year after San Francisco voters passed
Proposition A, which authorized city financing of the project. Mass excavation and site utilities
have been advancing earnestly after groundbreaking.
The SFGH Rebuild Program
also includes the Emergency
Generator Replacement
Project that will replace the
campus' existing steam-
driven turbine engine
emergency generators with
new reliable diesel
generators. This fiscal year
design began undergoing
the OSHPD plan review
process. Construction is
anticipated to begin in the
last quarter of 2010 with the
emergency generators
operational by the end of
2011. The new hospital is
anticipated to be completed
in 2015.
Excavation Begins for the SFGH Rebuild Program
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Pier 27 Cruise Ship Terminal Project ($60 Million)
DPW joined the Port of San Francisco to transform Pier 27 Into a new primary cruise ship
terminal. DPW is providing overall project management, and architectural and engineering
services on behalf of the SF Port. The project design team consists of City architectural and
engineering staff and specialized services provided by a Cruise Terminal Design Consultant.
Ten-acres of Pier 27 will be transformed into a vibrant year-round cruise terminal, public plaza
and a community facility. The project will create facilities that meet the security and passenger
handling demands of the cruise industry while allowing for recreation and special event uses for
the public.
The Port's goal is to develop a superior home port cruise terminal that meets international cruise
terminal standards for mega-cruise vessels, utilizes sustainable design and building practices,
and meets community expectations and regulatory requirements. DPW and the Port are
committed to excellent public service and seek to create an iconic architectural expression that
will enhance San Francisco's reputation as a world-class, waterfront city and tourist destination.
The terminal will be LEED Certified and is aiming for a carbon neutral facility that ensures
minimal environmental impact.
The total project includes development of a two-acre public plaza and the Northeast Wharf
Plaza, fronting the terminal structure on the Embarcadero. During the fiscal year, the following
milestones were accomplished:
• Completed a comprehensive Facility Program Statement that included input from
multiple stakeholders obtained through a series of workshops.
• Established a Steering Committee to provide input on key decisions that impact the
project.
• Completed two design options to evaluate if Pier 27 facility should be renovated or
replaced with a new structure
Design for Pier 27 Cruise Ship Terminal Project
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Moscone Center Capital Improvement Program ($60 Million)
DPW's Project Management Bureau is working with the San Francisco Tourism Improvement
District Management Corporation (TID) to implement a series of tenant improvements at the
Moscone Convention Center's South, North and West buildings. The project will not only
upgrade the facilities, but employ a "branding" strategy to enhance convention visitors' memories
and highlights of San Francisco.
The Moscone Convention Center upgrade is a project using a combination of private and public
funds. DPW implemented an Integrated Project Delivery (IPD) method to coordinate the services
of a Construction Manager/General Contractor (CM/GC) to offer constructability review and cost
estimating services as well as to plan and organize the sequence of the construction.
A key strategy for this project is to schedule the construction work without disturbing important
convention activities. The construction will be scheduled in three phases between December
2010 -June 201 2. The first phase, which is complete, consisted of painting the South Moscone
Exhibit Halls and testing and balancing the HVAC system.
Future work includes the remodeling of 24
bathrooms, painting, installing acoustic
ceiling, flooring, & partitions, upgrading the
HVAC and electrical systems, and other
miscellaneous specialty work scopes.
The project is anticipated to achieve a
LEED Silver green building designation.
The project is currently in the development
phase with completion scheduled for 2014.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
'7\
The Bureau of Architecture (BOA) provides comprehensive planning, management and
architectural services for the modernization and renovation of the City's buildings as well as the
development of new facilities and urban space for public use. We employ 50 architectural
professionals including 26 licensed architects, and 24 associates and assistants and 10 support
staff. We are a team-based organization comprised of four design studios, each led by a Senior
Architect, affiliated with specific clients. Environmentally sustainable architecture is a key priority
with the Bureau. BOA has 30 Leadership in Energy and Environmental Design (LEED)
Accredited Professionals on staff and provides consultation for LEED certification to meet or
exceed the goals set forth by the City's Resource Efficient Building ordinance. This team is
diverse in experience and cultural background enabling the Department of Public Works to
outreach to all the City's stakeholders, client agencies and provide skilled services.
Summary of Fiscal Year Activities
The combined budget for the Bureau of Architecture and the Bureau of Project Management for
FY 09-10 totaled $16.9 million.
Statistics for the Year
In spite of the economic climate, BOA maintained a steady demand for services, with more than
100 active projects. BOA also made adjustments and aligned resources to maximize efficiency
with decreased funding. This year, BOA in conjunction with the Bureau of Engineering, Bureau
of Project Management and the Bureau of Construction Management advertised more than $60
million in new projects, completed constmction on more than $75 million in projects, and
continued work on an equivalent value of projects in both design and construction for client
agencies. BOA also assisted the SFPUC with the design and construction of more than 44
infrastructure projects, 20 of which were bid to contractors and awarded by SFPUC.
Performance IVIeasures
On the business end, BOA has a significant role in analyzing and creating cost projections for
construction projects prior to sending contracts out for competitive bid. One of BOA's
performance measures is the ability to estimate constnjction costs, and limit the amount of
change orders due to Errors or Omissions (E&O) in the contract documents to less than 3%.
These two measures are shared with BOE as designers. A third measure is the completion of
projects within the constmction schedule, which is shared goal between BOA and BCM. Despite
the complexities and challenges of developing cost projections based on the current
construction market, of the 45 projects that were put out to bid, 10 estimates came back within
the projected cost range with most bids coming in lower than the estimate. The result for
percentage of E & O change orders for the year ended at 0.71% for all DPW projects. The
average percentage of E&O change orders for buildings came in at 1.79%, with only two
projects exceeding the 3% threshold.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Awards
BOA'S staff was recognized along with BOE/BCM/BPM by the Northern California Chapter of
American Public Works Association (APWA) with awards for the Richmond Branch Library and
the Sunnyside Conservatory, two historic preservation projects recognized for their achievement
in the $5-25 million and under $5 million categories respectively. (The Library was completed in
June of FY 2009, and Conservatory was opened in December).
Richmond Branch Library
Strategic Plan and Goals
in alignment with DPW's Strategic Plan, this year BOA moved aggressively to implement more
sustainable architecture into four branch libraries currently under construction and designed to
comply with LEED Silver ratings. BOA also designed a new LEED Silver compliant Chinese
Recreation Center, which broke ground in June; and provided designs for tenant improvements
at various City facilities to comply with interior LEED guidelines. BOA designed and built a
green roof atop the City's newest office building, which will provide ecological and
environmental benefits to patrons of the building and for both avian and insect wildlife. In
instances where LEED certification is not possible, BOA continues to apply sustainable design
principles in the selection of materials and finishes to improve the City's overall quality of life.
DRW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Programs
Citywide Capital Planning
Annually, BOA assists the General Services Administration/Capital Planning Program in the
development of the City's 10-year Capital Plan, as well as with project development of the
annual Capital Improvement Project budget and schedule for future General Obligation Bonds
proposals.
This past year, BOA continued its assistance in conjunction with the Bureau of Project
Management to develop the $412 million Earthquake Safety and Emergency Response Bond,
which was passed by the voters in June 2010. This bond will fund improvements to the City's
Auxiliary Water Supply System (AWSS) for fire-fighting and protection, seismic upgrades and
improvements to several existing fire stations, and construct a new Police Department
Headquarters, which will include both a district police station and fire station in Mission Bay.
Job Order Contracting
BOA'S Job Order Contract (JOC) Program continues to play a role in streamlining and expediting
the process of constmcting small to medium sized building projects. In FY 09-10, BOA issued
$ 5 million in contracts, raising the total awarded through JOC contracts to $ 33.3 million with
$ 3.8 million currently under construction. This year, JOCs were used for the Department of
Human Resource Tenant Improvements at One South Van Ness Avenue, Davies Symphony
Hall Architectural Barrier Removal, and various projects for the Recreation and Parks
Department. The JOC program has proven to be a very successful vehicle for the participation of
Local Business Enterprises (LBE) which comprised 55% of the dollar value of work contracted to
either LBE Primes or their LBE Sub-Contractors.
Architectural Services
In FY 09-10, BOA'S major clients continued to include the Recreation and Park Department, the
San Francisco Public Library, the SF Public Utilities Commission, and the General Services
Agency. In addition, BOA became involved in the Port's new Cnjise Terminal on Pier 27
providing LEED administration and participated in the facility's design with consultants directed
by the Bureau of Project Management. BOA services for these client agencies are described
below.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Worl<s
Real Estate Projects
Renovations and tenant improvements were completed in three major office buildings for the
City's Real Estate Department. At 1650 Mission Street, design work started on projects to
upgrade a major server room, the emergency generator, and fire alarm systems. Construction
is scheduled to begin next fiscal year.
Tenant improvements also continued at the City's recently acquired property at One South Van
Ness where renovations for the Controller's Payroll and Personnel Services Division completed
in June. The project staff is aiming for a LEED Silver certification. BOA is also managing the fire
alarm and energy efficiency and water conservation improvements and championing the LEED
certification of this 600,000 square feet office building which currently houses multiple city
departments. BOA directed the design and construction of a bike room in the basement garage
to accommodate more than 100 bikes. On the building's roof top, BOA assisted with
replacement of the roof to include a living roof with the ability to harvest rain water for irrigation
and beekeeping facilities.
At 30 Van Ness Avenue, BOA
completed the design and
installation of a new fire alarm
system; which was completed in
June.
30 Van Ness Improvements, 8"^ Floor
Also, at 30 Van Ness, improvements
were completed to the offices of the
Bureau of Project Management which
features a modular glazing system
designed to be reusable and designed
to maximize day lighting for office
areas. The improvements were
designed to comply with LEED
requirements for tenant improvements
showcasing efficiency and ease of
product installation. The construction
work was completed by DPW's Bureau
of Building Repair.
Department of Real Estate Tenant
Improvements
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Recreation and Park
Facilities
Hamilton Pool, Sunnyside
Playground and Sunnyside
Conservatory were completed and
opened to the public with great
success this fiscal year.
Sunnyside Conservatory was
awarded a 2010 APWA project of
the year award for Historic
Restoration.
Additionally, BOA is working on the
historic preservation and design for
the Murphy Windmill Caretakers
Cottage and Park Aid Station in
Golden Gate Park.
As part of the 2008 Clean and Safe Neighborhood Parks Bond, BOA is renovating three and
designing two new Recreation and Park facilities with the Chinese Recreation Center being the
first of these projects to be advertised. DPW participated in its ground breaking ceremony in
June. Construction documents for Mission Pool and Playground are complete and the project is
in permit review, while Sunset Recreation Center is nearing design completion. A new Cayuga
Playground will be sent out for bid and the historic renovation of the Fulton Playground
Clubhouse will follow. BOA also initiated designs for Cabrillo, Lafayette Park and Kimball
playground as part of the second phase of the 2008 Clean & Safe Neighborhood Parks Bond.
SF Department of Emergency Management
In FY 09-10, construction was completed for the renovation of the 2nd floor of the 91 1 Dispatch
Center at 1011 Turk Street. Originally built in 1999 by DPW, this highly technical call
taker/dispatch center was modernized with new computer aided dispatch equipment and furniture
systems. Renovations in the administrative areas of the facility will begin next year.
Mayor's Office on Disability
BOA continued to work with the Mayor's Office on Disability on the implementation of several
projects this fiscal year as part of the City's Americans with Disabilities Act (ADA) Transition Plan.
These initiatives included new signage at City Hall, several projects at the San Francisco General
Hospital campus to improve accessibility, the Sheriffs Department Women's' Re-entry Center
and the installation of evacuation chairs at selected sites around the City to assist in fire
evacuations. Design work also started on a series of accessibility improvements at Union Square
with continued work on ADA improvements at San Francisco General Hospital and at various
neighborhood health centers under the Direction of the Mayor's Office on Disability.
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worl<s
SF Branch Library Improvement Program (BLIP)
The historic renovation of the Senator Milton Marks Richmond Branch Library was completed
May 16, 2009 as part of the Branch Library Improvement Program (BLIP) which was awarded
the 2010 American Public Works Association project of the year for Historic Renovation in the
category of projects that range between $5- $25 million.
In FY 09-10, DPW completed
construction on Eureka Valley,
Bernal Heights, and Potrero Branch
Libraries and they are now open to
the public.
This year, construction began
on four more branch libraries
including the Visitacion Valley &
Ortega branch libraries; which
broke ground in June 2009 and
contracts were awarded for the
renovation of Anza and Merced
Branch Libraries.
aaai! i
"f^ J
:
llliiili 1
mm ^
mm
Potrero Library
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
City and County of San Francisco
Department of Public Worl<s
San Francisco Public Utilities Commission
This year, BOA began to support the PUC with architectural services for their ground water and
recycled water distribution systems within the City and County of San Francisco. These systems will
provide an alternative source of non-potable water to the City for irrigation of parks and landscaped
areas around City facilities.
BOA is working with PUC to replace the historic Outfall Temple at Calveras Dam. Originally
designed in conjunction with the Hetch Hetchy Water System in the early 20th Century, this new
structure will replicate the old facility in style but increase in size as the dam is rebuilt to become
seismically safe.
In addition, BOA and BOE are assisting PUC in the preparation for the master plans for the
Sunol and Millbrae Yards. The master plans call for improvements in land-use and new facilities
in both yards, including a visitor center in Sunol and a water quality laboratory in Millbrae.
Department of Public Health
Working with our client agency, the Department of Public Health, BOA has helped leverage the
Americans with Disability Act funding into major improvements at several health centers. Potrero
Hill Health Center started construction in December; the Silver Avenue Health Center Children's
Behavioral Health Suite was completed in March, and the Chinatown Health Center was
completed in June. An improvement to SFGH's Surgical Rooms in Wing 6G also began and the
SF General Hospital Traumatic Brain Injury Restroom is under construction.
BOA assisted DPH in the procurement of a $9.5 million federal grant for a project at the SF Office
of AIDS Renovation (SOAR) and started design work in March. The project has a tight delivery
schedule in order to meet federal funding guidelines.
Historic Outfall Temple at Calaveras Dam
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Bureau of Engineering (BOE)
Bureau Manager, Patrick Rivera
BOE provides mechanical, hydraulic, electrical engineering and landscape architectural
planning design, and consultation services for a range of capital improvement projects. The
Bureau also manages infrastructure programs for the repair, renewal and maintenance of City-
maintained streets, the sewer system, wastewater treatment plants, water facilities, street
structures, and streetscapes, wastewater delivery, water facilities. This fiscal year, clients
included the Fire Department, Recreation and Park Department, the Municipal Transportation
Agency (MTA), the SF Public Utilities Commission (SFPUC), the Department of Public Health,
the San Francisco General Hospital, the San Francisco Public Library, the Airport, the Youth
Guidance Center, the Port, Mayor's Office on Disability, the Department of Building Inspection,
and the Redevelopment Agency.
In FY 09-10, BOE completed a number of significant projects.
• The Streets & Highways Section awarded seven paving projects with $13 million
received from the Federal Economic Stimulus Grants under the 2009 American
Recovery and Reinvestment Act.
• The Hydraulics Section designed and contracted 21 sewer projects totaling $63 million
for the SF Public Utilities Commission.
• The Mechanical Section designed five projects for the San Francisco Public Library
and Recreation and Park Departments that met LEED Silver certification standards
and continued to provide pump station designs to support SFPUC's Water System
Improvement Program.
• Landscape Architecture continued to provide designs for streetscape and Great Street
projects like the Divisadero Streetscape Improvement Project as well as parks and
playgrounds for the Recreation and Park Department.
• The Structural Section revamped the Roadway Structures Inspection and Repair
Program scoring system, and the sped the inspection process of roadway structures.
In addition, the section designed and repaired 35 Street Structures through the
program. Finally, in coordination with the Mayor's Office on Disability and the Paving
Program, the Curb Ramp Program built 1,850 curb ramps in neighborhoods citywide
providing access to the disabled community.
HYDRAULIC ENGINEERING
The Hydraulic Engineering Section provides planning, design, and consulting engineering services
for the City's sewer system with primary focus on the collection system through the SFPUC's
Repair and Replacement Program and the Ten-Year Capital Improvement Program. This Section
responds to sewer emergencies and flooding/odor complaints; develops and maintains Sewer
Geographic Information System; reviews submittals from developers; provides support to the
SFPUC to improve sewer flow conveyance and collection system asset management, and assists
the SFPUC in the development of its Sewer System Master Plan. During the FY 09-10, Hydraulic
engineers designed and contracted 21 projects totaling $63 million. Hydraulic Engineering
services were also provided to other departments and to their consultants on numerous projects.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Highlights include:
• Divisadero Streetscape Improvements and Sewer Replacement
• Coion/Greenwood/Plymouth/SouthwoodA/Vildwood/Mlramar Sewer System
Improvement and Pavement Renovation
• Great Highway Emergency Slope Stabilization-Drainage Work
• Bernard/Jones/Pacific/Powell/Pleasant/Spring/Taylor Sewer Replacement
• Taylor Street Pavement Renovation Project
• Central Subway Utility Relocation Contract 1
• Sunnydale Sewer System Improvement Project
• Mixed Liquor, Return Activated Sludge and Head works Facilities Odor Control
Improvements
• Battery Street Sewer Replacement and Pavement Renovation
• California Cable Car Improvement and Sewer Replacement Project.
• St. Francis Circle Rail Replacement Project and Sewer Improvement
• North Shore to Channel Force Main Improvement Project
• Folsom, 13th and 19th Street Pavement Renovation and Sewer Replacement
• South of Market Alleyway Improvement Project
• Bromley Place Sewer Replacement
• Fell Street Pavement Renovation and Sewer Replacement Project
• Vallejo Street Emergency Sewer Replacement
• Drainage work for the Recreation and Park Department Improvement Project
• John McLaren Memorial Rhododendron Dell Renovation Project
Vallejo Street Emergency Sewer
Replacement
In response to an emergency declared by the
SFPUC, DPW's Bureau of Engineering
designed and replaced an aging (100+ year-
old), collapsing sewer system on Vallejo
Street in the Pacific Heights neighborhood.
The project consisted of constructing 12"
diameter vitrified clay pipe sewer main and
replacement of all side sewer laterals. This
was part of a coordinated effort with DPW's
Bureau of Street and Sewer Repair to repave
the roadway after the completion of the
emergency work. The photo shows DPW
installing a new pipe.
Emergency Sewer Replacement on Vallejo Street
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Battery Street Pavement Restoration and Sewer Replacement
As part of a joint venture project between DPW and SFPUC, existing segments of egg-shaped
brick sewers were rehabilitated with cured-in-place liner for the first time in San Francisco along
the Battery Street corridor. Other shorter segments of brick sewer were rehabilitated by
applying a layer of composite cement mortar to the sewer interior walls. By implementing these
rehabilitation methods, sewer replacement by means of open-cut excavation eliminated conflicts
with other underground utilities and construction impacts to the public were minimized. The use
of open-cut sewer replacement was minimized and implemented at locations where the existing
sewer pipes were found to have severe structural deficiencies. The project scope included
street resurfacing, curb ramp upgrades and drainage work. A comparison between the existing
and rehabilitated sewer is illustrated below.
Sunnydale Sewer Improvement Project, Phase I
This project included upgrades to the City's sewer system in the Visitacion Valley neighborhood
which experiences severe flooding during winter months. The Sunnydale Auxiliary Sewer Project
addresses resident flooding complaints by constructing an auxiliary 9.5' to 11' diameter tunnel
using an earth pressure balance machine (EPBM) connecting the existing Sunnydale Transport
Box structure on Harney Way to the sewer facilities located just east of the intersection of
Bayshore Boulevard and Sunnydale Avenue. A tie-in structure will be constructed at Harney
Way and Alana Way. From the tunnel pit at Bayshore Boulevard and Sunnydale Avenue, an 8'
diameter pipe will be installed crossing the intersection using micro tunneling. A control structure
will be constructed at western end of this 8' diameter pipe and will include future tie-in for work
that will take place under Sunnydale Sewer System Improvement Phase II, which upgrades the
City's sewer system west of Bayshore Boulevard. The estimated cost of this project is $40
million and construction will begin in the summer of 2010.
Battery Street Sewer, Before and After Installation of Lining
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Taylor Street Improvements
This project will improve the roadway and sidewalk area in front of businesses and restaurants
fronting Taylor Street in Fisherman's Wharf. The project is a joint venture between DPW, the Port
of San Francisco and the SFPUC. The sidewalk was widened by 10 feet and the roadway was
reconstructed to improve surface drainage. The project also included the relocation of water
mains, the construction of 10-inch diameter force main, and the relocation of an existing sewer
main and connection to a 51 -inch diameter reinforced concrete sewer on Jefferson Street. A
trenchless excavation method was used to construct a new sewer segment under the historic F-
Line street car. Construction staging plans were included in contract drawings and construction
operations were performed at night through early morning due to large pedestrian activity in this
tourist area. DPW provided professional engineering services for the design and construction of
this project and the Port provided project management and coordination.
MECHANICAL ENGINEERING
Mechanical engineers perform a variety of services for the improvement and enhancement of
several public facilities as well as portions of the City's infrastructure. In FY 09-10, construction
began on five projects designed to meet LEED Silver Certification ratings: Anza Branch Library,
Merced Branch Library, Ortega Branch Library, Visitacion Valley Branch Library, and Chinatown
Recreation Center.
Several infrastructure projects under BOE mechanical section are highlighted
below:
Alemany Pump Station Upgrade
Exterior and Interior of Alemany Pump Station
The Alemany Pump Station Upgrade is a project identified in the Water System Improvement
Program (WSIP) for repair, replacement, and seismic upgrade of the Hetch Hetchy Water System
managed by the SFPUC. The project included demolition of the existing building, construction of a
new reinforced concrete building with a bridge crane, new pumps, a sprinkler system, an electrical
system, a stand-by generator and generator building, the replacement of surge tanks, security
fencing and monitoring systems, landscaping and other site work. This project provided the
necessary facilities to support the Supervisory Control and Data Acquisition (SCADA) project by
adding automation, where needed. DPW completed the construction of this project in October 2009.
DPW Annual Report 2009-2010
^^^^^ City and County of San Francisco
Department of Public Worl<s
Mount Davidson Pump Station and Storage Tank Upgrade
The Mount Davidson Pump Station and Storage Tank Upgrade are two other projects identified
in the Water System Improvement Program (WSIP) for the repair, replacement and seismic
upgrade of the Hetch Hetchy Water System managed by the SFPUC.
The project scope included the demolition of existing building,
constructing of a new reinforced concrete building with new
pumps, a sprinkler system, an electrical system, new trailer
mounted stand-by generator, a surge suppression system,
security fencing and monitoring systems, pipeline,
landscaping, storage tank and tunnel structural seismic
improvements, and public access improvements on site.
This project was
essential to support the
Supervisory Control and
Data Acquisition
(SCADA) system by
adding equipment
automation and control.
DPW completed the
construction of this
project in January 2010.
Exterior and Interior of Mount Davidson Pump Station
Channel Pump Station Odor Control and Facility Improvement
The Channel Pump Station Odor Control and Facility Improvement project included the
replacement of the inlet sluice gate, barscreens, chemical injection system, hydraulic actuators,
discharge piping, seal water supply system, control system, power supply system, machine
monitoring system, station security system, complete main lifting pumping system assembly, and
odor control system. One aspect of this work was treating odors via carbon units. Two units
were installed including supportive platform, catwalk, fans, dampers, ductwork and supports.
DPW anticipates completion of this project in July 2010.
Channel Pump Station Odor Control and Facility
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
San Francisco Fire Department Fireboat Maintenance Contract
The six- year fireboat maintenance contract was
developed to provide maintenance service and
upgrades to both SFFD fireboats, the Phoenix
and Guardian. Under the contract, the contractor
performed various maintenance work and
upgrades to the Fireboat Phoenix including sea
valve servicing, zinc anode replacement, hull
cleaning and bottom paint, ultra-sonic hull
thickness measurement, steering system and fire
pump piping upgrades. During the course of the
contract, BOE partnered with SFFD and other key
City Divisions to identify contracting
improvements and streamline efficiencies. The
result of this effort was a written procedure for
effectively administering the fireboat contract in
future years. Construction work on the fireboat
Phoenix was completed in November 2009.
SFFD Fireboat
SFFD Auxiliary Water Supply System Relocations and New Lines
Construction work this past year included removing and replacing
high-pressure hydrants at various locations throughout the City
including hydrant laterals to accommodate sidewalk widening for
the Valencia Streetscape project and the construction of bus
bulb-outs at Jones and McAllister streets for projects with the
SFMTA. Completed design packages for high-pressure fire
mains included four contracts for the Mission Bay developments
which consisted of more than eight blocks of new mains, a dozen
new high-pressure hydrants and the kick-off for SFMTA's Central
Subway project along Fourth Street.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Electrical Engineerin
Security Lighting at Pier 80
BOE provided services for the installation of
security lighting at Pier 80 located at the
intersection of Cesar Chavez and Maryland
streets. This project replaced existing high mast
poles and fixtures with three new 80 foot high
masts with six lOOOWatt metal halide fixtures per
pole in new foundations and motorized lowering
devices. Pole foundations are 8' wide by 10 72*
high with four 100 foot torque down piles in bay
mud. All controls via an astronomical time clock
with manual key operated override switch. The
work scope also included the replacement of
seven poles and fixtures with new 80 foot high
mast poles and ten lOOOWatt Metal Halide fixtures
per pole utilizing existing foundations, conduits and
cables. It also included the replacement of all the
existing exterior building lights on Shed A and
Shed D with energy efficient fixtures which are
connected to a photocell and astronomical time
clock with key operated manual override.
Empty conduits and pull boxes were provided to
the building for future Closed Circuit Television
installation.
This Homeland Security project provided
enhanced security to the Pier to deter vandalism.
Pier 80 Electrical Site
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
SFgo Program
SFgo program is spearheaded by the San Francisco Municipal Transportation Agency and is
a citywide transportation management system that promotes transit and reduces traffic
congestion. It provides the following:
• Intelligent transit signal priority with peer-to-peer communication between signal
controllers.
• Real-time traveler information regarding incidents and special events.
• Monitors traffic to adjust signal timing as needed.
• Ensures reliable and optimum signal timing as well as pedestrian and bicycle safety
by installing state-of-the-art traffic signal controllers, equipment, and interconnections.
SFgo at Third and Mariposa
BOE installed five variable message signs
in SOMA and on Third Street. The signs
are located on Fourth and Minna streets;
Fifth and Clara streets; Third and Mariposa
streets; Third and Marin streets; and Third
and Paul streets and will display street
closure, emergency, and public service
announcements. The Fourth and Fifth
Street signs will also direct travelers to city-
owned garages with available parking
spaces. These signs are connected by
fiber optic cables via the intersection
controller.
An SFgo Electronic Alert
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worl<s
andscape Design
In FY 09-10, landscape architects planned, designed, and renovated spaces within the City's
rights of way, parks, plazas, open spaces and other landscaped areas.
Highlights include:
• Divisadero Streetscape Improvement Project
• Valencia Streetscape Improvement Project
• Leiand Avenue Streetscape Improvement Project
• Newcomb Avenue Improvements
• Balboa Streetscape Improvement Project
• Beckett, Wentworth and Cooper Alleyway Improvements in Chinatown
• McCoppin Square Renovation
• Hamilton Pool Site Improvements
• Potrero Hill Recreation Center Site Improvements
• Sue Bierman Park
• Presidio Heights Park Renovation
• Golden Gate Park Carrousel Site Improvements
• Muni street crash barrier to planter on Kearny Street
• Crystal Springs Pump Station Site Improvements
• Crystal Springs Pipeline Site Improvements
• LaGrande Pump Station Site Improvements
Buena Vista Park Improvements
In November 2009, DPW completed a $1.9 million renovation of the 36 acre Buena Vista Park in the
City's upper Haight neighborhood on behalf of the Recreation and Park Department. The once lush
park was in dire need of attention with major erosion problems. A neighborhood group, Buena Vista
Neighborhood Association, strongly advocated for the restoration of this City amenity and worked
tirelessly with City design staff to make improvements. After years of advocacy, their hard work
finally paid off and they were rewarded with a world class park once again.
Park improvements included a mid-slope
disabled accessible trail paved with special
resin for durability. Mature trees were
trimmed and declining vegetation removed
for pedestrian safety. Sensitive earth
contouring and drainage improvements
resolved erosion problems and allowed re-
vegetation of the slopes with native and
drought tolerant plants. New site
furnishings, attractive masonry retaining
walls and other park upgrades re-
established Buena Vista Park as a must-
visit City destination.
Buena Vista Park
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Worl<s
Lincoln Playground Renovation
On April 23, 2010 the City officially reopened Lincoln Park Playground at Clement Street and
33rd Avenue in the Richmond District. The playground was completely renovated with a project
budget of $1.3 million and included all new state of the art play structures, seat walls, picnic
tables, a restored lawn, swings and more.
The neighbors and the Friends of
Lincoln Park worked collaboratively
with City design staff to transform
this playground into an exciting
brand new facility. Richmond
District Supervisor Eric Mar also
attended and welcomed the
neighborhood to the new park
during a ribbon cutting which
included participants of the park's
main users - happy and excited
children from the neighborhood.
Lincoln Playground
Structural Engineering
The Bureau of Engineering's Structural Section provides planning, consultation, and structural
engineering design and construction support services for a variety of projects including sewer
repairs, roadway structures, retaining walls, building renovations and seismic strengthening, and
new facilities and structures.
In FY 09-10, the section completed numerous design and construction projects. Several of these
projects are highlighted below:
Sunnyside Conservatory
The Sunnyside Conservatory is an historic
recreation center. The project included
seismic retrofit and partial re-construction
of the structure as well as extensive site
work to make the grounds compliant
under Americans with Disabilities Act
guidelines.
Interior of Sunnyside Conservatory
DPW Annual Report 2009-2010
''^^W City and County of San Francisco Department of Public Works
Pulgas Discharge Channel Modifications Project
The objective of the Pulgas Discharge Channel Modifications Project is to modify the discharge
channel to meet the anticipated peak flow of 250 millions of gallons per day (MGD). Thus,
improvements to the discharge channel included the repair of cracks in the walls and slab, the
stitching of each channel section together, the installation of struts to stabilize the tall tapered
retaining wall, and the extension of channel walls with stainless steel plates.
Pulgas Discharge Channel
Eureka Valley Library
The Eureka Valley Library is a one-story concrete masonry block building. The renovation work
included horizontal addition and seismic upgrade, interior alterations, and some site work.
Exterior and Interior of Eureka Valley Library
DPW Annual Report 2009-2010
City and County of San Francisco Department of Public Works
Visitacion Valley Branch Library
This new one-story 8,822 square feet building is a steel and wood framed building with a crawl
space below wood-framed floor and partial basement. The center wing, which consists of a high-
bay octagon reading area, is bounded by four lower wings that house library support function
areas. The building is supported laterally by steel moment-resisting-frames and structural wood
panel shear walls.
Visitacion Valley Construction
Ortega Branch Library
Under construction, Ortega
Branch Library is located on
Ortega Street and 39th
Avenue, adjacent to
Recreation and Park
Complex Playground. The
new one-story 9,300 square
feet steel-framed building is
laterally supported by steel
braced frames.
Design of Ortega Branch Library
DRW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worf<s
Structure' Fnn^neerinq (Street Struc^"'''""
DPW maintains more than 300 Street Structures, including tunnels, bridges, overpasses,
underpasses, viaducts, stairs, retaining walls, and other stmctures that are used by the general
public. DPW is responsible for keeping these stmctures in good condition and ensuring that they
are safe. The purpose of the Roadway Structures Inspection and Repair Program is to ascertain
the structure's physical condition and to determine if it needs maintenance and repair.
Street Structures are rated to indicate their deficiencies, structural adequacy, and overall general
condition. With a $2 million budget for the program in the Fiscal Year of 09-10, BOE designed
and repaired 35 Street Structures through the program. DPW also applied and successfully
received $450,000 in Federal Economic Stimulus Grants under the 2009 American Recovery
and Reinvestment Act for the improvement of street structures. Construction of repair projects
with these funds is scheduled to begin in the Fiscal Year 10-11.
Highlights include:
Bridge/Tunnel Repairs:
• Islais Creek Bridge Concrete
Spalling Repair
• Islais Creek Bridge Steel Grating
Repair
3rd Street Bridge Metal Deck Bolt
Repair/Replacement
• Stockton Tunnel Pedestrian
Walkway Repair
Retaining Wall/Guardrail Repairs:
• Quintara Street Retaining Wall
• Calhoun Street Retaining Wall
• Twin Peaks Boulevard Guardrail
• Montgomery Street Guardrail
Stair Concrete Repair:
• Eugenia-Kingston Stairs
• Kearny Street Stairs
• Broadway Street Stairs
• Kearny Street Stairs
• Carolina Street Stairs
• Cascade Walk Stairs
• Aerial Way Stairs
• Sanchez Street Wall and Stairs
• Highland Ave Concrete Pathway
Metal Railing Repairs:
• Justin Drive Guardrail
• Geary Expressway Underpass
• Brotherhood Way Pedestrian
Overpass
• Remain Street Pedestrian
Overpass
• Douglass Street Wall and Stairs
• Rosenkranz Street Stairway
• Holladay Ave Stairway
• Liberty Street Retaining Wall
Saturn Street Wall and Stairs
• Sanchez Street Wall and Stairs
• Blairwood Lane Stairway
• Upper Market Street Structures
Painting Repairs:
Market Street Sidehill
Viaduct #1 through #6
DPW Annual Report 2009-2010
^IPI^'' City and County of San Francisco Department of Public Works
Street Resurfacing
With a $41.7 million budgeted for repaving projects this fiscal year, BOE successfully
designed, paved, and rehabilitated 312 blocks, and slurry sealed 160 blocks through the Street
Resurfacing Program. The program provides safe, smooth, accessible and high quality streets.
DPW also successfully constructed multiple paving projects in 09-10 with $13 million received
from the Federal Economic Stimulus Grants under the 2009 American Recovery and
Reinvestment Act.
BOE maintains approximately 850 miles of streets, comprised of 12,517 blocks. The program
consists of paving, concrete base repair, sidewalk, curb, and curb ramp reconstruction, and
concrete parking strip repair. The work is coordinated with utility companies to minimize
excavation conflicts. BOE links its street resurfacing work with the department's Pavement
Management and Mapping System (PMMS), which sets priorities for City-maintained streets
based on factors such as pavement condition, type of street use, and transit routes.
This fiscal year, BOE
improved maintenance
coordination and
consistently informed the
public of upcoming street
construction projects in an
effort to minimize impacts
to everyone that shares the
roadway. In high-density
neighborhoods, BOE
worked closely to
coordinate the needs of the
community with contractors
including working through
the nights and weekends.
Timely street paving has
resulted in a smooth ride
for transit riders,
pedestrians, motorists and
bicyclists, increasing the
quality of life for San
Franciscans.
Great Streets Projects
Divisadero Streetscape Improvement project is located on Divisadero Street between Haight
Street and Geary Boulevard. Improvements include new bus bulb-outs and median widening with
trees, landscaping & irrigation, lighting fixture upgrades, public art, planting of new street trees,
new site furnishings, and a newly resurfaced roadway. These improvements coincide with
streetscape repaving and a sewer upgrade project. Working with the Divisadero community,
DPW, the Municipal Transportation Agency, and the Mayor's Office of Economic and Workforce
Development held a series of community workshops in fall 2007 to determine the needs of the
Divisadero corridor. The total budget for this project was $6.3 million.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Numberof Curb Ramps
Installed by DPW
Curb Ramps
DPW maintains approximately 7,200 street intersections in San Francisco. Some are not
accessible for people with disabilities and some are partially or fully accessible. All public and
private paving and construction projects are required to provide compliant curb ramps. Curb
ramp specific projects are also constructed through the DPW Curb Ramp Program, with priority
given to locations requested by persons who are disabled. The DPW Curb Ramp Program had
a total budget in FY 09-10 of $7.6 million.
In coordination with the
Mayor's Office on
Disability and other city
departments, DPW
ensures efficient design
and the construction of
curb ramps. The role of
the department is to
evaluate the entire
intersection to provide
properly located curb
ramps that comply with
departmental standards
and regulatory
requirements. In FY 09-
10, 1,850 curb ramps
were constructed in
neighborhoods citywide
under DPW design and
construction; the highest
amount in years.
3BE
11326
2006-07 2007-08 2008-09 2009-10 2010-11
(projected)
Bureau of Construction Management (BCM)
BCM's core responsibility is to oversee and ensure that Public Works construction projects are
completed in a timely manner, follow city, state, and federal guidelines and codes, are
consistent with technical plans and specifications, are completed within budget while
minimizing the impacts of construction on residents and businesses.
The Bureau's engineers, architects, and inspectors provide a wide range of construction
management services and expertise for City departments including the San Francisco
Municipal Transportation Agency, SF Public Utilities Commission, Fire Department, Recreation
and Parks Department, and the Public Library. BCM's quality control efforts include matenals
testing, environmental services, and the enforcement of all construction and building codes.
The bureau completed nearly 50 projects this fiscal year.
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
Street and Streetscape Projects
BCM managed the renovation and construction of repaving projects and streetscape
improvements. The group ensured that the rehabilitation of the roadway, repair of the sidewalk
curbs and parking strips, the construction of curb ramps, installation of traffic calming features
such as bulb-outs; sidewalk widening, street lighting, pedestrian countdown signals, crosswalk
treatments, and landscaping are completed according to plans, guidelines, and specifications.
Projects managed this year, include:
• Lower Polk Streetscape Improvements
Chinatown Alleyway Improvements
• Divisadero Streetscape Improvements
• Valencia Streetscape Improvements
• Taylor Street Improvements
• Van Ness Avenue Improvements
• Leiand Avenue Streetscape Improvements
• Jones Street Pavement Improvement
BCM managed the Inner Sunset Traffic Calming project, part of a citywide program to develop
safer streets for pedestrians and vehicles. The project built bulb outs at busy intersections
along Irving Street to improve visibility for pedestrians and motorists.
BCM was also part of the SFgo Project that improves safety and provides efficient navigation
on city streets by improving traffic engineering technologies around the City. DPW installed
interconnect conduits, closed circuit television cameras, controllers, and variable message
signs at 24 major intersections throughout the City with the management of staff from BCM.
Valencia Street
Leiand Avenue
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
San Francisco Municipal Transportation Agency (SFMTA)
In 2009, BCM provided construction management services on behalf of SFMTA for the
Central Subway - Moscone Station and Portal Utilities Relocation Project. The project is part
of the city's larger Central Subway project, which will link neighborhoods in the southeastern
part of San Francisco to Downtown and Chinatown.
Beginning 2010, BCM and
SFMTA began collaborating
on the project's massive
public/private utilities
relocation and strengthening
as well as stabilizing
foundations (underpinning) of
existing buildings on Fourth
Street from Bryant to Howard
streets as a prelude to future
construction of the Moscone
Station and the Tunnel Portal.
Construction on Fourth Street
BCM's primary roles and responsibilities include managing and coordinating the relocation and
construction of utilities that currently reside within the footprint of the proposed new station and
portal, and inspecting and overseeing the protection and underpinning of adjacent buildings.
BCM assures that the level of quality set by the Plans and Specifications are achieved through
reviews, inspections, tests, and audits.
SF Public Utilities Commission (SFPUC)
in FY 09-10, BCM assisted the SFPUC by providing construction management on several sewer
replacement projects and water facility improvements:
• North Shore to Channel Force Main Improvements
• Oceanside WPCP Water Pollution Control Plant Improvements
• Channel Pump Station Odor Control & Facility Improvements
Branch Library Improvement Program (BLIP)
DPW manages the Branch Library Improvement Program (BLIP) for the San Francisco Public
Library. By providing project management and construction oversight, DPW is overseeing the
largest building campaign in San Francisco Public Library history. The program includes the
construction and renovation of 24 branch libraries (16 renovations and eight new buildings) and
will provide seismically safe, accessible, technologically updated, and code compliant branch
libraries in every neighborhood.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
DPW provided construction management services to the following branch libraries this fiscal
year:
Anza Branch Library
Bernal Heights Library
Golden Gate Branch Library
Merced Branch Library
Ortega Branch Library
Park Branch Library
Parkside Branch Library
Portola Branch Library
Potrero Branch Library
Visitacion Valley Branch Library'
BCM also managed construction projects for other city agencies including renovation and
improvement projects at:
African American Art and Culture Complex
SFMTA, One South Van Ness Tenant Improvements Project
Emergency Operations Center and 91 1 Call Center at 101 1 Turk Street
The Mission Bay Development
Hunters Point Shipyard Conversion
Recreation and Park Department
BCM managed a
number of recreation
center and playground
projects. Engineers
ensured that every
detail of a project
adhere to current laws
and comply with existing
guidelines and plans.
Hamilton Pool and Recreation Center
DPW Annual Report 2009-2010
0
Kimball Playground
• Hamilton Pool and Recreation Center Renovation
• Lincoln Playground Renovation
• Kimball Playground
• St. Mary's Playground Renovation
• SF Zoo Rhino and Hippo Exhibit
• Sunnyside Conservatory
• Harvey Milk Center for Recreational Arts
• Music Concourse Fountains
Site Assessment and Remediation Division
Through its Site Assessment and Remediation Division, BCM provides a range of
environmental and construction services for client departments such as site history and
investigation, risk assessment, environmental planning, compliance, monitoring and mitigation,
oversight and abatement of hazardous materials, sediment characterization and coastal
engineering, environmental site remediation of soils and groundwater, permitting and removal of
underground storage tanks; and other inspection and testing of materials.
The IVIaterials Testing Laboratory
BCM provides professional quality control services through its Materials Testing Laboratory,
which is a fully certified testing laboratory that ensures construction materials used on all City
projects are in compliance with contract plans and specifications.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Bureau of Street Use and Mapping (BSM)
Bureau Manager, Barbara Moy
Permits and Plan Checking
DPW processed more than 24,300 permits in FY 09-10, representing a decrease of
approximately 6.7% in the number of permits issued from the previous fiscal year due to the
economic turndown.
BSM's Permit Division continues to embrace the department's strategic goal in working with
various internal and external stakeholders on the creation of DPW Order related to recycling of
construction materials and has streamlined the approval process for establishing streets to
parks.
BSM worked collaboratively with the Planning and Building departments to establish protocols
whereby the departments meets with private developers on a regular basis to identify
developmental projects that will improve the right-of-way in accordance with both the
department's Strategic Plan and the citywide Better Streets Plan.
DPW worked collaboratively with utility agencies in identifying projects under the five- year plan
that resulted in partnerships between the City and utility companies. These partnership projects
resulted in a more refined, finished and restored right-of-way that ultimately benefits the general
public while reducing impacts to the community.
Subdivision and Mapping
BSM also manages and organizes the City's subdivision and mapping. Subdivisions submitted
to BSM decreased from 505 active projects with an 8% backlog on July 1, 2009 to 410 active
projects with a 5% backlog by the end of the fiscal year. The reductions in active projects and
backlog are attributed to continued dedication of DPW staff to make the subdivision process
more efficient. The decrease in active project was also due to the current economic climate.
A total of 86 field jobs were contracted with other city agencies increasing our field budget by
16% to a total of $1 .4 million. The increase in the amount of field work was due to the skill level
and experience of staff, upgrades in field equipment (survey instruments and Global Positioning
System units), and the committed efforts of staff to increase productivity.
BSM staff contributed to a variety of projects such as providing survey work for the MTA's new
Central Subway project, the completion of survey work for Transbay Joint Powers Authority, and
the monitoring of the San Francisco General Hospital construction.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Inspection and Enforcement
street Inspectors conducted 15,788 inspections for sidewalk damage, utility excavations, and
street improvement projects in FY 09-10. These inspections ensure that excavated streets and
infrastructure are accessible and provide safe paths of travel on public right of ways. Of these,
71% of requests for action, related to utility work within the public right-of-way, were responded
to within 24 hours.
In addition, inspections of over 130 square blocks of sidewalk were performed under the
Sidewalk Inspection and Repair Program.
The Inspection Division also assumed responsibility for the Blight Ordinance and worked
collaboratively with BSES to investigate and take appropriate actions against blighted properties.
News Rack Program
During the year, the News Rack Program focused primarily on adding pedmount units (pictured
above) to neighborhood commercial corridors. During this time, more than 80 new units were
installed in areas such as West Portal, Irving Street, and Taraval Street. The News Rack
Program reassigned 515 box spaces in Union Square, Civic Center and the Financial District
that had been abandoned during the year because of the economy.
DPW also regulates and monitors free standing news racks belonging to publishers. Program
staff ensures that publishers maintain their news racks and keep them free of graffiti and other
types of vandalism. DPW began issuing citations to publishers electronically this year,
shortening the time it takes to correct problems. DPW issued nearly 5,000 citations for
maintenance issues this fiscal year.
News Racks near AT&T Park
DPW Annual Report 2009-2010
City and County of San Francisco
OFFICE OF FINANCIAL MANAGEMENT
AND ADMINISTRATION (OFFMA)
Deputy Director. Robert Carlson
Department of Public Works
J
Finance, Budget, and Performance Division
Division Manager, Douglas Legg
The Finance, Budget and Performance Division is responsible for budget preparation and
negotiation, grant writing and administration, financial planning, capital planning, performance
analysis, measurement, improvement and reporting. The Division develops reports and
prepares analyses for the management and implementation of DPW projects and programs. The
division coordinates the annual budget process; prepares an annual Indirect Cost Plan, which
ensures fair allocation of overhead costs across all programs, projects and funding sources;
participates in capital planning efforts and bond authorizations; develops departmental capital
plans and grant proposals; prepares financial management reports; and coordinates reporting
on DPW's performance through the City's performance measurement system and the
Department's strategic planning process.
In FY 09-10, the grants unit:
• Applied for and received $13 million in American Recovery and Reinvestment Act
(ARRA) grant funds for repaving, curb ramp, and stairway projects.
• Redirected $3.1 million in cost savings from ARRA to new paving and curb ramp
construction projects
• Completed applications for block grants totaling $11.5 million streetscape, street
resurfacing, and bicycle and pedestrian project funds.
• Received $6 million in local sales tax program grants for paving, curb ramps,
sidewalk repair, tree planting and maintenance, and equipment, and filed
applications for $6.1 million in grants for FY 2010-1 1
• Applied for and received $1.3 million in local sales tax program grants for an
emergency stabilization project on the Great Highway
• Prepared applications for $1 1 .2 million in regional Transportation for Livable Cities
funds that, if approved, will go toward streetscape improvement projects
• Issued Certificates of Participation with the City's Office of Public Finance to fund $33
million in projects including street resurfacing, curb ramp construction, street
structure renovation, and sidewalk repair.
DPW Annual Report 2009-2010
0
^ City and County of San Francisco
Department of Public Worl<s
Recognition of BSD Super Star Performers
The division had a leading role on the City's Street Resurfacing Finance Working Group with
community stakeholders and other City staff. The group's final report outlined a number of
potential avenues for a secure, long-term funding source for maintaining the City's streets. In the
coming year, the division will work to share the group's recommendations to key stakeholders.
The performance unit, working with the DPW Information Technology (IT) Division, spearheaded
the development and implementation of a Business Intelligence/Data Warehouse project that
will improve the delivery of services to client agencies through the timely analysis of data. The
division also established baseline information on the time it takes the department to perform key
tasks such as repairing a pothole or trimming a tree. This information is key as the department
works to increase productivity in order to maximize available resources. The team will also work
on procuring new routing software; which will be used to improve the efficiency of DPW's
mechanical street sweeping program, as well as other department programs within DPW's
Operations Bureaus.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
BSD reviews and processes the department's accounting and procurement transactions within
the City's online system (FAMIS and ADPICS); prepares grant and other agency billings;
processes job orders; performs account analyses; prepares project and organizational reports;
provides administrative support for business systems; and coordinates grant audits citywide. The
division is responsible for contract administration and compliance including development and
administration of the competitive bid processes for construction and professional services.
V )
The division embodies the four C's- Client Service, Cost Management, Compliance and Controls-
in helping to manage millions of dollars in work order funds, bonds, grants, special revenue and
general fund for various projects every year.
The Business Services Division processed thousands of complex transactions this fiscal year,
including:
This year, the division co-led the development and implementation of the Contract Automation
System with the Information Technology (IT) group. This project included the Contract Automated
Tracking (CAT) database, online Contract Service Orders (CSO), online DPW orders, and the online
0FFMA81 process for construction. The implementation project was expansive, with both the
Business Services Division & the IT team training more than 300 internal employees and 120 external
vendors. These systems helped streamline the contract process, reduced paper usage and
increased the effectiveness and efficiency of contract requests. One notable impact of this project is
the reduction of processing time for CSO's from 55 days to seven days.
Through the Contract Automation System, a new way to certify signatures was employed. DPW
became the first department to implement the use of digital signatures in legal contract documents in
early fiscal year 2009/2010. Hundreds of CSOs and Task Orders were processed successfully
utilizing the new electronic work flows and electronic signatures; resulting in a reduction in the
processing time from several weeks to a week or less.
The Division was also able to successfully meet the reporting requirements of Chapter 14B, also
known as the Local Business Enterprise and Non-Discrimination in the City's Contracting Ordinance,
through the CAT and RAS systems; which helped classify contractors and subcontractors between
small and micro local businesses as "minority owned," "women owned," or "other owned."
43,000 journal entries
2,500 grant entries
83 construction and professional
service contracts
31 1 task orders and contract
service orders
40 change orders
3,600 job order requests
4,600 cash receipts
16,000 payments
1 ,700 work orders
4,000 procurement requests
7,000 RAS Transactions
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
BSD also helped develop and implement a credit card online payment system. In March 2010,
the department launched this initiative which allows the public to pay for vanous permit renewals
and penalties through the department's Bureau of Street Use & Mapping online payment system.
By the end of the fiscal year, the bureau received more thanlOO payments online. This initiative
began because of feedback from the business community; specifically from small businesses.
The Federal Highway Administration (FHWA) commended DPW for its review of contractor
payments under the Divisadero Streetscape Improvement project which was funded by the
American Recovery and Reinvestment Act. During FHWA's annual briefing to Caltrans, DPW
was given specific mention for its process on internal controls, separation of duties, detailed pay
item quantities and measurement and electronic data systems.
Information Technology Division (IT)
Acting Division Manager, Ephrem Naizghi
The IT Division is responsible for all information systems related services within the Department
of Public Works. The division designs and develops applications, maintains the IT
infrastructure, and manages the implementation of projects to support users, managers and
other city departments.
Summary of Fiscal Year Activities:
Total IT budget for the year $8,799,749 (includes all Bureau IT budget and work order to
Department of Digital Technology)
IT Consolidation
This past year, the division made significant progress in creating an integrated IT organization
that will serve the needs of the department by combining all IT services under one umbrella with
the goal of becoming a more efficient and effective centralized enterprise-oriented agency.
Highlights include:
• Created a centralized Help Desk section in order to better respond to user requests
and track workload and plan for enhanced service;
• Reduced the number of servers by using virtualization; thereby reducing power
consumption allowing staff to centrally manage and monitor resources and ensure
high availability and uptime.
• Consolidated and centralized the infrastructure to ensure efficient and effective
management of all IT related services; providing adequate capacity for the
department 's growing and expanding technology needs.
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Works
Computerized Maintenance and Management System project (CMMS)
The division began the implementation of an enterprise asset and maintenance management
system to support and manage properties and public right of ways maintained and operated by
DPW and the City's Real Estate Division (RED), managed under the General Service Agency.
This system consolidates information resulting in the improvement of coordination and
communications between DPW, RED and client agencies. This system also provides insight on
the depreciation or appreciation value of the asset over the course of its life span.
Business Intelligence Project
The division implemented a department-wide Business Intelligence (Bl) and Data Warehouse
(DW) solution. The solution extracts, analyzes, and centralizes data from various databases
crossing all DPW business or functional areas. It includes two data marts and two OLAP cubes
- a service order cube and a projects cube. The service order cube has three measures, nine
main dimensions, and 25 sub-dimensions. The projects cube has two levels (Job Order Number
level and detail level.) The projects' cube has the capability of measuring the performance in
three measure groups and more than 60 individual measures. All project measures can be
categorized and sub-categorized by more than 50 main dimensions and more than 200 sub-
dimensions. The solution provides department staff at multiple levels within operations,
engineering and financial administration access to accurate and timely analyzed data and
performance measurements.
Legacy Application Replacement Project
This past year, the division implemented the integrated application development platform by
using collaboration, workflow, and development tools in order to standardize and simplify
development of applications.
The IT team continued consolidating various applications in the financial and contract
management as part of an overhaul of DPW's strategy of migrating and improving the legacy
applications in which previously on- and off-line (paper) processes are being integrated into a
single, user-friendly online system.
Permit and Inspection Systems Enhancements
The division implemented an online payment system for residents and businesses to pay and
renew permits and fees and citation fines associated with programs administered by the Bureau
of Street Use and Mapping including the Street Inspection Repair Program/Abatement and
Major Street Excavation Assessments.
In addition to this online service for the public, the division added two new programs into the
inspection system for the management of citations under the Blight and Administrative Codes;
which allows the public the ability to view and download violation notices and photographs
online.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Worf<s
Construction Planning and Coordination
DPW's Five Year Paving Plan was enhanced with more features to aid in the coordination of
multiple street excavation projects. The enhancements include the capability for planners and
project managers to view the history log and it provides notification electronically. The division
added a project planning layer for use by planners at various agencies to share their projects
with one other, allow users to import and export existing projects and add or edit information.
New tools allow projects to import and export existing projects along with the ability to add or edit
projects.
Geographic Information System (GIS) / BaseMap
The division worked with the Office of Communications and Public Affairs on the creation of an
online map through the Google platform, to highlight active and completed department projects
citywide .The GIS data system includes several levels allowing staff to pinpoint locations on the
map by selecting street ranges, inputting addresses and uploading images to the database.
This online map was created for the launch of the department's newly designed web site and
can be found on the homepage at www.sfdpw.org.
The team also upgraded to ArcGIS and associated tools; allowing access and availability to GIS
Mapping services to both internal users via the intranet and external users via the main public
web site.
The division began implementation of routing software to efficiently manage schedules and
routes for the department's mechanical street cleaning program. The program oversees
thousands of street cleaning routes and schedules and this tool will allow staff to establish a
baseline for all the routes citywide. Prior to this tool, routes were manually tracked and
analyzed.
Routing
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
OFFICE OF COMMUNICATIONS AND PUBLIC AFFAIRS
Director, Christine Falvey
The Office of Communications and Public Affairs educates, informs, and promotes DPW
projects, programs, and services to San Francisco residents and businesses. The office
manages and oversees a variety of special events, responds to public inquiries from residents
and the media; and develops and maintains relationships with businesses and community
groups.
In the 2009/10 year, the Public Affairs team advanced the department's vision toward making
San Francisco a beautiful, livable, vibrant, and sustainable city through a variety of initiatives.
V y
Outreach Events
The team attended more than 20 outreach events throughout the City. By tabling and
distributing outreach materials and educating residents about DPW programs and projects, the
team was able to reach out and provide education to thousands of people. The events also
provide an opportunity for residents to ask questions, relay concerns or give compliments about
DPW services. These events provide a personal and direct forum for DPW to engage with the
public, which helps the department obtain a detailed and accurate assessment of people's
concerns. Events attended this year include Sunday Streets in the Mission, Bayview, and the
Great Highway; the Chinese New Year Street Fair; the San Bruno Street Fair; the Cinco De
Mayo Street Festival and many more.
Outreach Tabling
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worf<s
Press Outreach
The Office of Communications and Public Affairs provides clear, concise and timely information
to the public via traditional mainstream, ethnic, and social media. The Office distributed 65 press
releases on important public information topics, including storm preparedness, availability of
volunteer opportunities as well as a number of capital project ground breakings and ribbon
cuttings. Press outreach provides an opportunity for the department to raise awareness about
important topics such as the department's innovative pilot programs, department
accomplishments, and other important cleaning, greening, and capital improvement initiatives.
' Dig in San Francisco Graffiti Rewards Fund Garbage Rate Request a Curb Ramp
W'Z iF'S- til mm
DPW's New Website Homepage
Website Redesign
In May 2010, DPW launched a new public website. The department significantly transformed and
modernized its public website at www.sfdpw.org by increasing accessibility, improving navigation,
dynamically integrating social media, organizing and updating content and images, and offering a
Google Map function that displays the location of current DPW projects and events. The team
developed a more effective content management and organization system and developed and
implemented a Sustainability Plan to keep the site constantly updated. The web team's goal is to
have users find their desired information within two or three clicks and in Fiscal Year 10-11, the
office will conduct a number of usability tests to ensure that the website is serving the needs of the
public.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Construction Management Outreach
The Office of Communications and Public Affairs is instrumental in informing and engaging the
community about upcoming street resurfacing projects, streetscape improvement projects,
curb-ramp construction, sewer work, street-signal projects and other utility and infrastructure
maintenance. The team reaches out to the public before and during construction in an effort to
minimize disruptions.
In the past, our primary method of notifying residents and businesses about pending
construction projects were through the post office, flyer distribution, walking door to door along
impacted corridors, and attending community meetings. We improved our outreach efforts
significantly this year by incorporating the use of social media, such as Facebook and Twitter
as well as upgrading our website, which encourages the public to visit our web site to receive
frequent project updates and other important information that impact them. Our upgraded site
has weekly updates on significant paving projects with contact information, so that we may
coordinate our work with the needs of residents and merchants.
This fiscal year, the Public Affairs team conducted outreach on approximately 110 construction
projects to ensure that residents, merchants, and people that share the road have access to
accurate, consistent, comprehensive, and timely information.
Major projects included:
DPW Working to Educate Community about Construction Projects
Divisadero Streetscape Improvement Project
Leiand Streetscape Improvement Project
Lower Polk Street Improvement Project
Valencia Streetscape Improvement Project
Van Ness Avenue Enhancement Project
Ocean Beach Erosion /Stabilization Project
Turk Street Resurfacing Project
Jones Street Resurfacing Project
DPW Annual Report 2009-2010
0
City and County of San Francisco
Department of Public Worf<s
Social Media
JQ flickr YouHS J.
A year after the implementation of social media networking at DPW, tools such as Facebook,
Twitter, YouTube and Flickr have served the public by educating people about DPW's role and
function as a service provider and providing important information to merchants and property
owners about their responsibilities in keeping San Francisco clean and green. Social media has
allowed the department to reach out to a larger audience in a cost effective manner with the
capacity to maintain continuous and two way information exchanges. Further benefits from
social media include increasing DPW's ability to market daily achievements; deliver information
about and invitations to volunteer events; educate the public about large scale projects; increase
methods for open dialogue with constituents; and promote transparency.
DPWs social media profiles have proven to be very popular. In the past year, with YouTube, we
posted 13 videos, which received more than 4,500 views. On the photo sharing site, Flickr,
about 8,000 views of uploaded images was recorded. On Facebook, DPW secured more than
325 fans, made more than 180 posts about programs and accomplishments, and received more
than 15,000 page views and 3,700 photo views. With Twitter, the micro-blogging program, we
generated 625 "tweets" or small phrases of important information, to a base of nearly 2,000
followers.
Employee Newsletter
Continuing the trend of using technology to educate the public and our own employees in a low
cost manner, DPW's employee newsletter transitioned from a print to an electronic format last
year, which not only saves paper and resources, but allows the department to offer dynamic
forms of multimedia, such as video and photo sharing to offer employees information about what
others in DPW are doing.
Public Works Week
Public Works Week in 2010 was one
of the department's largest Public
Works Weeks in recent memory.
Tours of DPW projects were given
by architects and project managers
from significant capital improvement
projects, such as the Richmond
Branch Library, Sunnyside
Conservatory, Third Street Bridge,
and Laguna Honda Hospital.
Project Tour at Eureka Valley Branch Library
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
In addition, the Office of Communications and Public Affairs worked closely with the Bureau of
Operations for Open House at the operations facility, where more than 500 students from San
Francisco schools came for Stop Litter presentations and participated in hands on activities,
such as filling potholes, painting over graffiti, and building planters. The department also hosted
its annual pin ceremony where employees were honored for their five to 35 years of commitment
to public service.
2010 Employee Recognition Program
Pin Ceremony
Employees were nominated by their peers and
selected for an award ceremony where they were
formally recognized during National Public Works
Week 2010.
The department recognized and
awarded individuals or teams that
excelled in the following five
categories this fiscal year:
1. Ensuring Safe, Clean,
and Green Infrastructure
and Public Rights-of-
Way
2. Creating and Maintaining
Beautiful, Highly
Functional, and
Sustainable Facilities
3. Delivering World-Class
Public Service
4. Embracing
Organizational Efficiency
and Innovation
5. Promoting Health and
Safety
DRW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
DPW recognized three individuals and four teams:
Cliff Wong - Engineering - Delivering World-Class Public Service
Jaime Flores-Lovo - Customer Service Division - Delivering World-Class Public Service
Mary Ngwe - Street & Sewer Repair - Embracing Organizational Efficiency & Innovation
The Contract Automation Team - Embracing Organizational Efficiency & Innovation
The Bernal Heights Library Team - Creating and Maintaining Beautiful, Highly
Functional, and Sustainable Facilities
The Defensive Driving Instructors Team - Promoting Health and Safety
The Divisadero Streetscape Improvements Team - Ensuring Safe, Clean, and Green
Infrastructure and Public Rights-of-Way
DPW's Emergency Preparedness Program builds, sustains, and continuously improves the
Department's capability to prevent, protect against, respond to, and recover from emergencies,
in order to save lives and minimize the impact of a disaster.
DPW's training and exercise strategy includes real-world events as well as planned exercises.
This year, DPW partially activated the Departmental Operations Center (DOC) during Halloween
and New Year's Eve. As a result of these activations, DPW trained core members of the DOC
Command Staff and key Planning Section members and created an Event/Incident Action Plan
template that helps improve response to emergencies or planned event. DPW also participated
in the 2010 regional Golden Guardian exercise and the October 2009 Statewide Earthquake
Exercise called 'Shakeout.' This fiscal year, DPW's DOC Activation Manual and the Debris
Management Team Guide were updated and DPW's Disaster Plan was reviewed and
reorganized to support a more efficient method to correct, improve, notify, educate and train staff
on changes to specific procedures.
In order to facilitate access, review and use of emergency procedures by all DPW staff, a DPW
Emergency SharePoint page was developed. This allows staff to easily access and update work
flow information, contact numbers, department and citywide policies and procedures.
Departmental Operations Center Activation Exercise
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
GENERAL SERVICES AGENCY
GSA Training & Development expanded its services this fiscal year by adding two levels of
supervisory training programs: Supervisor Academy I for new supervisors and Supervisor
Academy II, an advanced program for experienced supervisors. We continued to provide
facilitation for Operations' Bureau Community Clean Team events and the Women's
Enrichment Group. In addition to training, the team provided workshops around working with
varying personalities, how to better communicate, and ways to assist with time management.
For Environmental Service Worker Apprentices, the team worked with individuals around
communications and interviewing skills. Executive coaching is another service that was offered
to support career development for supervisors and managers. Training on harassment
prevention, Title VI of the Civil Rights Act information, and training on the New Employee
Orientation continued as part of the services this division provides to the Department of Public
Works.
GSA Human Resources Division provides direct client services to DPW management and
employees including payroll processing, personnel processing, recruitment and selection
services, classification and compensation services, employee and labor relations, Americans
with Disability Act accommodations, and Equal Employment Opportunity. In FY 09-10, the
Division completed the review of 40 Human Resources Management Practices and developed
more than 25 DPW Personnel Policies and Procedures to help the agency meet national
standards and their accreditation from the American Public Works Association. In addition, the
Division assisted DPW with the review of the Title VI Civil Rights Act complaint process and
form. The GSA decentralized examination unit was able to provide lists of eligible employee
candidates for 12 classifications including several management, architecture, inspector, and
craft positions. The GSA Human Resources continues to foster a productive work environment
for all employees.
Environmental Health and Safety (EHS)
EMS promotes workplace health and safety through education and consultation. This year,
EHS implemented its Safety Action Plan for FY 09-10 with the goal of elevating Safety and
Wellness Programs, reducing injury and motor vehicle accident rates within DPW, and
increasing compliance with health and safety regulations.
DPW Annual Report 2009-2010
City and County of San Francisco
Department of Public Works
Recordable lost work case reduction
DPW significantly reduced the lost workday case rate this fiscal year. The department's Strategic
Plan set the goal of reducing the lost workday case rate to five and the agency exceeded this
goal with an overall rate of three; a reduction of more than 45% from last fiscal year. This
improvement was achieved by a combination of injury prevention programs including the
implementation of an aggressive initiative to help get workers back to work in a timely manner.
EHS conducted field inspections, developed and updated safe work practices, and implemented
efforts to minimize the risks associated with repetitive tasks.
Richard Donovan, Truck Driver, SSR
2010 National Safety Council, Safe
Driver Award of Honor Recipient
24 years without a motor vehicle accident
Wellness
EHS coordinated the Third Annual DPW Health Fair held in October 2009. The Health Fair
included free medical screenings, flu shots, chair massages, healthy foods cooking
demonstrations and information from other city agencies, non-profit groups, and vendors
around tips on healthy lifestyles and diets for 400 employees. EHS arranged lunchtime
seminars on cholesterol and high blood pressure. DPW participated in the Fourth Annual
Shape-Up San Francisco Walking Challenge where 150 employees participated in the 10-week
challenge to get exercise. Participating individuals logged enough miles to walk the length of
the State of California!
DPW Health Fair
DPW Annual Report 2009-2010
^^^^ City and County of San Francisco
Department of Public Works
SOURCES OF FUNDS
FISCAL YEAR 2010
General Fund
$16,965,494
USE OF FUNDS BY BUREAU
FISCAL YEAR 2010
DPW Annual Report 2009-2010
0
Services
provided by the Department of
Public Works
Adopt-A-Street Program
Arbor Day
Architecture Services
Automatic Public Toilets
Capital Improvement Projects
Community Clean Team
Community Corridors Partnership Program
Condominium Conversion
Construction Management
fcurb Ramp Construction
Disability Access ?
Enforcement
Engineering Services
Graffiti Removal
Graffiti Watch
Green Buildings (Leadership in Energy and .
Environmental Design-LEED)
Litter Receptacles
Maintenance of Public Buildings
Median Maintenance and Landscaping
Mechanical Street Cleaning
News Rack Program
Permits (Trees, Street-Use & Excavation,
Sidewalk Encroachment, Sidewalk
Landscaping, etc)
Plaza Cleaning
Pothole Repair
Public Litter Receptacles
Sidewalk/Roadway Inspections
Sidewalk Inspection and Repair Program
Street Construction Coordination
Street Parks
Street Reconstruction
Street Repair
Street Resurfacing
Street Trees
Subdivision and Mapping
Surveying
Urban Gleaning
Utility Undergrounding
Volunteer Programs
Live Music
Archive
Librivox
Free Audio
Metropolitan Museum
Cleveland
Museum of Art
Internet
Arcade
Console Living Room
Open Library
American
Libraries
TV News
Understanding
9/11